Copywriteroffice

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                            [body] => VoIP phone system costs How much does a VoIP system cost? From the size of your business to the equipment you'd prefer to use, Startups explores the factors that will determine how much VoIP will cost your small business. Bryn Glover December 6, 2021 7 min read About Us . Startups was founded over 20 years ago by a serial entrepreneur. Today, our expert team of writers, researchers, and editors work to provide our 4 million readers with useful tips and information, as well as running award-winning campaigns. In 2020, we helped nearly 2,000 readers find the right telephone system for their business, and our aim is to continue this trend by offering reliable, accurate support and advice to startups everywhere. This article was authored by: Bryn Glover Our independent reviews and recommendations are funded in part by affiliate commissions, at no extra cost to our readers. VoIP phone system costs can vary, but when broken down into specific elements it’s easier to estimate the overall costs:VoIP provider package cost per user/per month – ranges from £5 – £20 depending on provider and level of planVoIP compatible phones – ranges from lower end, basic models (£35) to high end, executive models (£300) VoIP headsets – lower end, basic models cost around £20, whilst higher end headsets cost upwards of £200Broadband provider – VoIP software uses your existing broadband connection to work. Broadband costs can range from between £15 per month to £50 per month depending on operating speeds.These are the main factors that will impact the overall cost of implementing a VoIP phone system into your business, but there are also several other smaller VoIP phone costs to consider.To truly get an accurate representation of these costs, the best thing you can do is use our comparison tool to compare personalised VoIP phone provider costs directly. This service is free, takes just minutes, and there are zero obligations on your part.Or, if you want to carry out further research, read on for our guideline of the rough costs you can expect when using a VoIP phone system for your small business. Save by Comparing VoIP Telephone System Prices from Top Suppliers Do you already have a VoIP phone system? Yes No Compare quotes - it only takes a minute This article will answer the following questions: . Is VoIP cheaper than a traditional phone system? How do VoIP costs break down? What factors will affect my VoIP line rental cost? What additional cost considerations do I need to make? VoIP vs. conventional phone systems: How do the costs compare?That VoIP phone systems are cheaper than conventional telephone systems is a fact. But why is it the case?Well, the key reason behind VoIP’s relatively low price point is that VoIP systems are software-based.VoIP software uses your existing broadband connection to work, transmitting calls over the internet. So, VoIP requires no lines need to be paid for, laid and maintained – rather, it takes advantage of a service that you’d be paying for whether you choose VoIP or not.Similarly, VoIP doesn’t require a lot of expensive hardware to work.Yes, you can choose to buy VoIP phones if you prefer (more on those below), but it is also possible to make VoIP calls simply using the software and your computer – and its built-in microphone and speakers – or a mobile device. Want to quickly compare bespoke quotes from the best providers in the UK? You're already sold on VoIP phone software for your company, but now you just need to ensure you get the best possible deal for your small business, as the last thing you want is to be tied into an expensive contract with a poor provider.This is where we come in. Our free comparison tool will match you with the right provider for your company’s needs, providing you with direct VoIP provider quotes that you can easily compare.All you have to do is fill out a few details, and we will take care of the rest. How do VoIP phone system costs break down?The amount you’ll spend on your VoIP system will be comprised of three facets:1. A fixed line rental fee. In return for its VoIP services, you’ll pay your VoIP provider by subscription, with a line rental fee each month. VoIP system fees can cost anywhere between £10 per user, per month and £50 per user, per month. Where on this spectrum your payment plan sits will depend on a number of factors – and not just how reasonably priced your VoIP provider is. These factors include:The package features you’ll needThe number of employees you’ll have using the VoIP systemThe length of your subscription agreementWe’ll explore these in more detail below.2. Usage costs. On top of your line rental, some VoIP providers will also charge you for the minutes you spend making calls using your VoIP system – much like a traditional phone bill.Meanwhile, other providers will offer you a call package – giving you a certain number of (or unlimited) minutes to use each month – and charge an additional fixed fee for that.Of course, some providers simply include usage fees within their monthly line rental charge, meaning that’s the only regular fee you need pay.3. Any additional costs. You might also choose to fork out some extra money to get your VoIP phone system up and running to the operational standard you desire. These costs might cover:Buying VoIP phone hardwareUpgrading to better broadband that can deliver quality VoIP callsAgain, we’ll explore these in more detail below. For detailed reviews of the top VoIP providers in the UK, check out our guide to the best VoIP phones and providers here. What factors will affect my VoIP line rental cost?Package featuresUser numbersAgreement lengthThe features included in your subscription. The more comprehensive and advanced your VoIP package, the more expensive your rental fee is going to be.VoIP providers tend to offer several tiers of subscription. Your cheaper, more basic packages (sitting at the £10 to £20 end of the spectrum) usually come with most of the expected features, such as:Unlimited VoIP calls, and limited landline callsVoicemailCall holding and forwardingCustomer support within certain time frames – for example, 8am to 5pm, Monday to FridayMeanwhile, the more expensive packages (veering towards the £30 to £50 bracket) come with all of the above plus more advanced features, such as:Voicemail-to-text or voicemail-to-email servicesCRM integrationUnlimited international and landline callsAutomatic callbacksCall data analytics24/7 customer supportYou’ll need to carefully consider which features you’re likely to need – and work out how much value these features will add to your operations – before settling on a plan.The number of users you’ll introduce. It’s important to remember that the majority of VoIP providers charge their rental fees per VoIP system user, per month.Obviously, if you’re a one-man-band, this isn’t something that’ll affect you. But if you have a team of three telemarketers under you, be aware that you’ll be charged a rental fee for each of them.So, if your rental fee is, say, £15 per month and you’ve got four people using the VoIP system, your total rental cost is going to come to £60 per month – £15 for each user.The length of your agreement. VoIP providers tend to offer subscriptions in 12 and 24-month contracts, though many will be open to working out a bespoke subscription length with you if you need it.It goes without saying that the longer your contract agreement, the cheaper your monthly payments will be.That being said, it’s better to plump for a shorter contract if you’re still getting established. Running a start-up can be an unpredictable affair, and you don’t want to be locked into a contract that you might not need to fulfill. Do you need a communication system for 5 or more staff-members? VoIP systems offer many benefits when managing larger teams, including multi-party calling capabilities. Tell us your team-size so we can match you with the right VoIP providers and products for your workforce. What additional cost considerations do I need to make?The hardware you’ll needYour broadband connectionWill you need to buy hardware?While conventional telephone systems require – yep, you’ve guessed it – telephones to be stationed at each user’s desk, VoIP systems are largely software-based and don’t need a lot of additional hardware.In fact, there are only three pieces of equipment you’ll want to consider buying:Additional VoIP costsLow priceHigh priceHeadset with microphone£20£200VoIP phones£35£300ATAs (analogue telephone adaptor)£10£501. Headsets with microphonesYou can use VoIP software to make and receive phone calls via your computer, tablet or mobile phone – also known, in this context, as softphone devices. This gives you the freedom to simply use the equipment you already have to get going with VoIP.Having said that, if you’re going to make calls using your computer, using a headset is generally a better idea than relying on your PC’s built-in microphone and speakers.Using a headset means your calls remain private, and sound quality will ultimately be clearer through it. These factors are especially important if you’re going to have more than one person using the VoIP system at a time. Headset prices vary significantly depending on how comfortable they’re designed to be, the quality of sound they transmit, and whether or not they’re wireless.Generally, you can get a basic headset for around £20, while more advanced varieties can go for over £200 each. 2. VoIP phonesOf course, if you and your staff would feel more comfortable using phones to take and make calls, that’s also a possibility with VoIP – thanks to dedicated VoIP phones.VoIP phones – also known as IP phones – look much the same as conventional phones, with a handset, cradle, keypad and caller ID display.Unlike traditional telephones, however, VoIP phones connect to the internet; either using a Ethernet connector, a built-in modem or wifi. As such, they can make calls using VoIP. A low cost VoIP phone will set you back around £30, while models with more functionality can cost up to £100 each. There are plenty of VoIP phone cost options out there, so it’s worth shopping around for the model that suits your business’ needs best. 3. ATAs (analogue telephone adaptors)An ATA is a device that plugs into a conventional phone and transforms it into a VoIP phone that’s able to make and receive calls over the internet.This could be a great option if your office already has conventional phones that you’d rather not see go to waste. ATAs can be as affordable as less than £10 each – however, more advanced models can cost up to £50. Do you need to improve your broadband connection?The clarity and reliability of your VoIP calls will rely heavily on how good your internet connection is.If you’ve got ultra-fast, fibre optic broadband, your call quality is going to be pristine. If your broadband is more unreliable than a London commuter train, it might sound like you’re calling your clients from the bottom of the sea.This can be a real concern, so if you’ve been suffering with slow internet, it’s worth looking into getting it upgraded before setting up a VoIP telephone system. This, of course, makes for an additional cost. Find out more about the best UK business broadband options today to make sure  you maintain crystal clear call quality. Is your team not in the office? VoIP systems offer complete portability and accessibility, as well as lower costs that traditional phone set-ups! Use our comparison tool to tell us about your business's requirements, and we'll match you with the most suitable VoIP providers and products. What’s next?Hopefully, you now have a greater understanding of the costs involved in setting up VoIP calls for your business.Now, it’s time to speak directly to VoIP (and other phone system) providers to help you find the best option for your venture – and give you an even clearer idea of how much it’ll cost. We can help you here.Simply complete our form, and you’ll receive bespoke quotes from the phone system providers who can supply what your business needs. This process is free and fast – so get started today! Startups.co.uk is reader-supported. If you make a purchase through the links on our site, we may earn a commission from the retailers of the products we have reviewed. This helps Startups.co.uk to provide free advice and reviews for our readers. It has no additional cost to you, and never affects the editorial independence of our reviews. Share this post facebook twitter linkedin Tags business phone systems telephone VoIP Bryn Glover Related Articles . Business Phones The Best Call Centre Software April 1, 2021 Business Phones The Six Best Business Phone Line Providers for Small Businesses 2022 October 29, 2020 Business Phones RingCentral Review October 29, 2020 Business Phones A thorough guide to business phone numbers for your company October 13, 2020 Load more articles Back to Top
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                            [body] => What Does a VoIP Phone System Cost in 2020?Read time:5 Minutes, 20 SecondsWhen choosing a new telephone system, it can be daunting and expensive. But with VoIP, it doesn’t have to be.We know how complicated and stressful it can be for a business to choose a new telephone system. But it doesn’t need to be.Traditionally, a business would need to invest thousands of pounds in a brand-spanking new telephone system, even if they only wanted two phones to make and receive calls. But the rollout of VoIP and cloud-based business telephone systems means that your business no longer needs to shell out lots of hard-earned money.In this feature, we deep-dive into the costs of VoIP in 2020, helping your business to understand more about what it costs to upgrade to a VoIP telephone system. We’ll break down all the costs of VoIP, including:How does VoIP pricing workThe costs of VoIP packagesVoIP hardware costsThe cost of upgradingVoIP maintenance costsCall chargesVoIP vs PBX costingOverall VoIP phone system costBut before we talk about the price of VoIP, it is important to understand the basics. Such as what a VoIP phone system actually is and how it works.What is a VoIP Phone System?Whilst it sounds complicated, VoIP phone systems are actually incredibly simple. As we all know, the premise of a business telephone system is to control your businesses incoming and outgoing calls. Traditionally, these calls are routed from your desk phone, to an on-premise telephone system, down your telephone lines and then out to the wider world.This method of call control requires a ‘box-on-the-wall’ style telephone system. Which is a chunky bit of hardware in your office, that all of your telephones are hardwired into. With a VoIP telephone system, you remove the requirement for this piece of hardware—instead replacing it with a cloud-based platform.Diagram of a VoIP telephone systemUsing the cloud helps your business reduce the costs of telephony. It also means that your business doesn’t need chunky, expensive hardware. This hardware is often leased, meaning that your business can be tied into a long 5 or 7 year contract with your provider.Another difference, as you can see from the diagram, is that a VoIP telephone system uses your broadband line, rather than having individual telephone lines. This further reduces your running costs by completely removing this costly requirement.So, now we know the ins and outs of a VoIP phone system, we can explore their costs.How does VoIP pricing work?Unlike a ‘traditional’ PBX, the cost of a VoIP telephone system is simple, honest and fair. It is broken down into two main parts:Upfront costsMonthly costsUpfront costsOne of the best things about a VoIP telephone system is the lack of upfront costs. Typically, a business would need to buy the costly PBX hardware, and spend hundreds on installation costs and line set ups and number porting. But not with VoIP.A VoIP phone system requires minimal (and sometimes no) upfront capital outlay for your business. This is due to its cloud setup. We don’t charge for standard number porting, or costly upfront hardware. In fact, you don’t even need to buy a new handset, because our VoIP solution comes with free VoIP handsets included.Monthly costsOur VoIP telephone systems come with one, simple, easy monthly bill. The ongoing costs of VoIP differ depending on your solution. But the beauty of it is that you’ll only pay for the licences you need. Rather than buying a 50-extension telephone system (only to use 10 of them), you can just have 10 individual licences, for 10 individual users.This monthly cost bundles everything in together, to make it as simple as possible for your business to see your expenditure. Think of it more as a subscription to a phone system.What are the different VoIP packages?You may be thinking ‘sounds great, but what are these licences’? Well, our VoIP platform is broken down into 3 different packages (or licences, whichever you’d prefer to call them). So, if you needed three users, you would select one package for each user. Simple, isn’t it.Our VoIP packagesAnother great thing about these these packages is that each of your users can pick an individual package themselves. So if you wanted an emergency phone, which required no big feature set, you could have one of the basic packages, then your staff may want mobile features, so they could have the professional package, and if you wanted more features, you could opt for the premium package. It’s like pick-and-mix.So, what are the costs of these packages?You may think that VoIP sounds expensive, with all its features and modern technologies, but our VoIP packages start from just £10/mo. Seriously. A brand-new telephone system from £10/mo. I told you a VoIP telephone system could save your business money.Do I need to buy hardware for my VoIP system?Another cost to consider with any new telephone system is hardware. If you’re looking to upgrade to VoIP, then you may be concerned about the cost of giving all your staff brand new handsets. But you don’t need to be.The truth is that your existing handsets may already be VoIP-ready. That means that we can just transfer them onto our cloud platform and away we go. But, we know it’s nice to have shiny new handsets on your desk, so that’s why we provide your business with free handsets with our professional and premium licences. Just something to help you keep your costs low.Yealink HandsetsHowever, we know that every business is different, and that you may not require an on-desk handset. If so, you could use our mobile app, (available for iOS and Android), tablet app or our softphone app. These apps connect directly to your VoIP phone system and provide you with the ability to make VoIP calls from any device—essentially eliminating the cost of hardware all together.How much does a VoIP upgrade cost?Upgrading to VoIP could save your business a whole lot of money. But setting up a new system is expensive, right? Nope. Because a VoIP telephone system uses the cloud, there is no set up cost for your new system. We’ll configure it just as you like it, and we can make changes whenever you require, without the need to send an engineer to site.Another great thing about upgrading is that a VoIP telephone system doesn’t require days and days of installation and wiring and all the headache that comes with that. All our systems require is a phone on your desk, and a plug socket. But we know that some business prefer to have an engineer on site to do it all for them—so we can arrange this for you too.How much does VoIP maintenance cost?You’ve guessed it, our VoIP phone systems don’t have any maintenance costs. None whatsoever. It’s all maintained by us, for you, for free. Are you seeing a pattern here?Because you don’t have any expensive on-site PBX that requires an engineer to visit your site every two months to fix faults, VoIP doesn’t need have any maintenance costs. It can all be done from our office for you. Just call up our uk-based, in-house support and leave it with us.‍No need for on-site supportHow much do VoIP call charges cost?With a traditional telephone system, you had call charges. It was these charges that often made for sore reading every month, and cost business a fortune. With a Bytes Digital VoIP telephone system, you’ll get 5,000 minutes absolutely free, even with our basic package.These minutes are to local, national and mobile numbers. They’re also pooled between users, so if you have one employee making constant calls, and another who only makes a few, you don’t need to worry about going over the limit.Because call charges were unavoidable in the past, businesses have had to ‘stick it out’ and pay whatever their provider asked. But with VoIP, you can wave goodbye to these call costs.Why is VoIP cheaper than a PBX?When you directly compare the cost of a VoIP telephone system and an on-premise PBX, you can see there is one obvious choice.‍VoIP vs PBX CostsA VoIP phone system can help cut your businesses costs and save your money over a PBX. It is this kind of savings that has lead to 70% of business owners looking to make the move to VoIP by 2025.So, how much does a VoIP Phone system cost?The true cost of VoIP in 2020 depends on your businesses size and requirements. But with each user being able to pick their own VoIP package, you can customise your system to fit within your exact budget.Each telephone system is different. And your business is different from every other. That’s why we make sure that we listen to your requirements, and talk through your telephony with a no-jargon, no-faff approach. We’ll ensure your VoIP system is the right system for you, at the right price.If you have any questions, or would like some more information about how Bytes Digital can help your business, email [email protected] give us a call on 03331 301 021.Or, get your free, no obligations online quote using the button below...Online Quote ›Fancy some more reading?Check out more of our blog posts, case studies and more—you never know, you might find something interesting...Blog post:Telecom Trends for 2020›Case study:›Blog post:Are Business Mobile Contracts Cheaper?›Blog post:Are Business Mobile Contracts Cheaper?›Blog post:Commsplus Mobile Rebrands as 'Bytes Digital'›Get in touch. We don't byte.03331 301 [email protected]›Fibre Broadband4G WiFi SolutionPortable WiFi RentalBusiness WiFiBusiness BroadbandLeased LinesTelecoms›VoIP Phone Systems3CX Telephone SystemsBusiness MobilesInternet of ThingsOffice in a BoxDigital›Website DesignVehicle TrackingBytes Digital›HomeAboutWholesaleVoIP GuideCase StudiesTestimonialsCareersGlossaryContactSectors›ConstructionSmall BusinessAll sectorsBlog›Latest postFeatured postAll postsCase Studies›Light Up BristolBristol SU Freshers FairAll case studiesContact03331 301 [email protected] Digital13 Gardens RoadClevedonSomersetUnited KingdomBS21 7QQSite map ›› Cookie policy ›› Privacy policyCalls are recorded for quality & monitoring purposes.Bytes Digital Limited registered company number: 08500409© Copyright Bytes Digital ›› Website designed by James Whitrow ›› All information correct at time of publication.
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                            [body] => Understanding the Costs of VoIPIn this article, we will help your business understand VoIP, its requirements and its costs. We’ll also explain the different elements of VoIP, the costs associated with them and how you can use VoIP to get the best deal possible for your business communications.‍The telecoms industry is awash with people flogging ‘VoIP’. VoIP has been thrust into many business owners face’s by telecom companies and salespeople, all promising cheap (sometimes even free) phone systems.We all know that if it sounds too good to be true, then it probably is. VoIP can (and most likely will) reduce your businesses telecom expenses, however, it is important to understand the real costs involved when upgrading to VoIP.‍Before we begin.There are a few things that we have to talk about before we can discuss the costs of VoIP. For a full VoIP telephone system, a company requires two things:A broadband connectionA VoIP phone systemThese VoIP phone systems are also called ‘hosted phone systems’, ‘cloud PBXs’ or ‘hosted voice’ - but they all mean the same thing.Traditionally, a businesses uses a PBX; or ‘box-on-the-wall’ as it’s often known. However, a VoIP telephone system removes the requirement for a PBX and instead uses the cloud. Rather than multiple telephone lines all connecting to your PBX, your telephone lines run ‘on-top’ of your businesses broadband connection.‍VoIP Diagram‍As you can see from this diagram, with VoIP your broadband connection is used for both data and voice traffic. Many businesses are used to the traditional telephone system, where you lease expensive on-site hardware and pay maintenance, installation, running and call costs. But VoIP is different. There are a few different costs involved in upgrading to a VoIP system, so we’ll run through them now…What does a VoIP phone system cost?Most VoIP phone systems use a ‘licence based’ approach. This means that your business pays on a per-user basis. Somewhat like a subscription service, your business can add more users to your telephone system by just adding more licences. It also allows you to accurately predict and control your running costs.Whilst the actual cost of a VoIP phone system varies depending on your provider, they are all often much lower cost than the PBX alternative. We can’t speak for other providers, but our packages start at just £10pm for our basic licence. VoIP packagesEach licence has a different feature set, with more features available with the essential and everything licence. The cost of VoIP is flexible because you can mix and match these licences. For example, if your business had 10 users, you could have:3x Everything licences5x Essential licences2x Entry licencesBy individually picking licences on a per-user basis, you can specifically control your costs, helping you budget your cashflow. It also means that you aren’t paying over the odds for features that each user won’t need.If you find that a user needs more features, you can just upgrade their licence - no big system upgrade or installation costs. I can’t speak for other VoIP providers, but our customers are all billed directly by us, with simple and intuitive itemised call bills every month to help you keep on top of everything.Unlike a telephone system, you don’t need to worry about those costly upgrades, or stress about telephony if you’ve got a new employee. Just give us a call and our team can sort you out with a new licence no problem. We can even courier a desk phone to you by the next working day should you require it.We also have an in-house support team, who are ready to answer any enquires about your VoIP system. They’re all highly trained in all aspects of telephony and can aid with technical questions. You’ll also be given your own account manager, as your point of contact in case you have any questions, or want to make changes to your solution.Adding Bolt-ons to your VoIP system. One of the biggest benefits of a VoIP phone system is its flexibility. Our VoIP packages can be uniquely tailored to your business using bolt-ons. These bolt-ons can be simply and easily added on to build your system to your exact specification.Bolt-ons include:Desktop appMobile AppCalling MenuFull Call RecordingCollaborationConferencingWallboardThese bolt-ons are all designed to keep your costs as low as possible. By adding unique bolt-ons to each licence, you can custom build your telephone system to meet your specification.‍VoIP's hardware cost.One cost to consider when upgrading to VoIP is the cost of hardware. Hardware being the physical desk phone, computer, mobile or tablet, that your employees are using to make their calls. With our VoIP systems, you get a free desk phone with the essential and everything licence. But some staff may wish to have the mobile or desktop app (or both) instead, as this may suit them better. That's the great thing about VoIP - it's totally up to you.How much does VoIP cost to install?Another cost of VoIP that your business might have to consider is the installation cost. The good thing is that VoIP requires minimal (if any) professional installation. Most of the time, VoIP is just ‘plug and play’.Using CAT5 cabling, you can plug your desk phone right in, no hassle. However, if your premises doesn’t have CAT5, then this may be an extra cost to consider when upgrading to a VoIP phone system.The cost of maintaining VoIP.More good news for those considering a move to VoIP - it does not need maintenance. Traditional, on-premise systems do require some form of maintenance (most commonly provided in the form of a maintenance contract). VoIP does not.Because VoIP telephone systems use the cloud, there is little on-site maintenance required. Any tweaks can be all done through your online portal, from number management to hunt groups and wallboards.The cost of ‘VoIP-ready’ broadband. Upgrading to a VoIP phone system does require a good broadband connection. This is because VoIP uses your broadband for both voice and data traffic, as a posed to just data. As a guide, we would recommend a bare minimum download speed of 28Mbps.If your business has slow broadband, you should upgrade to fibre before taking on a VoIP system. Whilst most businesses already have the minimum required speed, it is something to consider while you’re looking to upgrade. Please excuse the shameless plug, but we offer our customers a complete connectivity solution, with both fibre and VoIP all with in-house support and a dedicated account manager.‍‍Is VoIP Free?We wouldn’t be able to talk about VoIP without the obvious question, and it’s a question that we get asked regularly - are VoIP calls free?‍The answer: It depends.‍In some instances, VoIP calls are free. However, in other situations, VoIP calls are not free; but are still very low cost. It’s a common misconception that VoIP is totally free for everyone, all the time.Free VoIP services.There are many free VoIP services available to consumers, these include:WhatsAppSkypeFaceTime AudioHowever, these free VoIP services are not designed for business use. We’re a telecoms company, so we sell VoIP telephone systems to businesses all the time. These aforementioned commercial VoIP platforms are free to use, but don’t have the feature set that businesses require. So, if you’re a business, should expect your telephony cost to be dramatically reduced by VoIP. The reduced maintenance, installation and minimal hardware all help to drastically lower your running costs and overheads. With our VoIP phone system, you also get an included 5,000 minutes per licence - helping further reduce your costs by removing those dreaded airtime charges. Just a little something for you, from us.So, should I upgrade?In short - yes. As if all of those cost benefits weren’t enough already, also consider that a VoIP phone system prevents your telephony from being disrupted during the ISDN switch off in 2025. It also helps get your business ready for the move to a digital Britain.If you’re interested in upgrading to a VoIP telephone system, you can give us a call on 01934 882200 or email [email protected]‍Get your free online quoteContinue reading...Read some more related articles that we've selected for you.100 Benefits of a Hosted VoIP Phone SystemMay 30, 2019VoIP: The factsJanuary 4, 201920 Questions to Ask Yourself Before Upgrading to VoIPJuly 16, 2019Tag: Hosted Phone SystemTag: SIP Trunks & VoIPTag: Superfast Fibre BroadbandMore articles for youWhy is Wi-Fi for hotels so important?What is a Hosted PBX Phone System?What is the IoT?Learn more about the solutions that feature in this article.Hosted Phone SystemPowered by eve.Hosted Phone SystemPowered by eve.SIP Trunks & VoIPFast. Simple.SIP Trunks & VoIPFast. Simple.Superfast Fibre BroadbandThe fastest way to browse.Superfast Fibre BroadbandThe fastest way to browse.Ready to give us a call?Call now for a FREE, no obligations chat.01934 882200VoiceTelephone SystemsHosted VoIP Phone SystemSIP Trunks & VoIPLines & CallsDataBusiness Wi-FiBusiness BroadbandSuperfast FibreLeased LinesMobileBusiness Mobile SolutionsMachine 2 MachineOffice in a BoxDisaster Recovery CommsplusHomeAbout CommsplusTelecoms BlogTechnical SupportAfter CareTestimonialsRecruitmentCase StudiesHospitalitySportsEducationHealthcareRetailIndustryView all case studiesInformationReloaction ServicesFinanceISDN Switch-OffSME BusinessesToll Fraud AwarenessTerms & ConditionsSectorsHealthcareEducationHospitalitySME BusinessesLegal & ProfessionalMutli-site BusinessesView all sectorsGet in [email protected] 882200Commsplus Ltd.51 Gazelle RoadWeston super MareNorth SomersetBS24 9ESCommsplusSubscribeReport a website issue.Site Map | Code of Conduct | Time Travel | The Legal Stuff | Cookie Policy | Jargon BusterCalls are recorded for quality and monitoring.© Copyright Commsplus Limited All information correct at time of publication
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                            [body] => BT Business Mobile BT Business Mobile BT is one of the UK’s leading telecommunications providers and offers an excellen... Read more 5 MIN READ VoIP cost For decades, the traditional phone system has worked in basically the same way, but Voice Over Internet Protocol (VoIP) services are increasingly presenting a viable alternative. When asked why they are making the move, most businesses give one answer more than any other: money. But exactly how much does VoIP cost? How much VoIP phones cost . When services from VoIP providers, such as Skype, first appeared, their biggest selling point was the ability to offer free or low-cost calls – even internationally. The one drawback was that the call quality was less reliable. Internet connection speeds generally lagged behind what was needed and, as a result, voice quality was poor and video unreliable. The only reason you’d use it, therefore, would be cost. Since then, though, things have changed. 3G has been followed by 4G, and 5G is on the horizon. Even basic business broadband packages offer speeds of 20Mbps and more, with many pushing into gigabyte territories. At these speeds, voice quality becomes comparable to traditional landlines, video is clearer and it opens up additional services such as audio to text, video conferencing and much more. The options open to businesses are therefore much wider: Hosted VoIP: The provider hosts all the equipment necessary for housing the IP-PBX and controlling the technology. This is normally a more affordable option. On-premises: You host all the equipment in your office which means you’re responsible for its upkeep and maintenance. Installation is quite expensive, but you retain full control over the technology as well as access to advanced features. Hybrid VoIP: A half-way house for people who want to upgrade to VoIP but don’t want the cost of rewiring associated with moving to a full system. Cloud-based hosted VoIP . The most affordable option is cloud-based hosted VoIP. There are many providers out there with prices generally ranging from between £20 per month to £50 per month. The costs may rise further if you want additional lines. Many will offer a cost per user, but this might be discounted if you’re buying in bulk. For example, you might have costs of £30 per user up to a total of five, but if you need a hundred users or more the cost could fall to £20. A fast internet connection may be able to handle call capacity plus general internet traffic without any problems, but slow connections may struggle. You may need to upgrade or set up an additional internet connection dedicated to VoIP, which will obviously cost more. Many systems will also provide VoIP phones or headsets as part of the package, although you may have to pay for additional equipment. You might also buy customised headsets privately. Although they will cost more, they do allow you to choose the exact type of system you want. You’ll also have to make sure the headsets will be compatible with the new system. Costs will normally be tiered depending on what features you have. For example, a basic package might include options such as voicemail, mobile apps or customer support. An intermediate service might add fax or an unlimited number of VoIP calls while a premium service may enable it to sync with other platforms, such as Salesforce. Individual calls will often be free of charge or come with a much smaller fee. Most will have a certain number of calls you can make free of charge or at a much lower cost. It is possible to have lengthy video conferences, for example, between multiple participants based in many different parts of the world for a fraction of the cost of a traditional call. Getting started, then, is affordable and you can also ensure you only use as much capacity as you need. If you need more, you can upgrade and, if you need less, you can cut back. It’s a great way to optimise your costs and avoid waste. The biggest downside is security. Data shared online with third-parties can be vulnerable and there are many cyber criminals out there looking to take control of it. You will be dependent on your provider’s security systems, but if they do experience a problem, you will still be liable. On-Premises PBX . If you’re a larger organisation with more than 40 or 50 employees, you may need an on-premises PBX phone system. Rather than having all the equipment hosted through a third party, you will host it onsite. This means buying all the equipment and managing it yourself, which may include employing people to oversee maintenance and repair. The upfront costs, then, can be high. Depending on the size of your organisation – how many lines you want, the number of employees and features you’re looking for – costs could be anything from a few hundred pounds to several thousand per user. However, ongoing costs can be lower than with a cloud-based provider. Because the data will all be contained within your own system, rather than being shared online with a third party, you will also have more control over security. Hybrid VoIP . This is a useful option if you’re integrating with an existing or outdated PBX system. To integrate with an analogue onsite system, you will usually require a gateway or integrated access device (IAD) which connects to a port on the PBX server. This might include a one-off charge of between £100 and £300 and you may have regular charges of anything between £100 and £300 per month. This allows you to retain your current system but add additional VoIP features such as cheaper international calls. Choosing a VoIP provider . There is a wide range of VoIP providers to choose from. Some are better than others and offer various features at different price points. The more you shop around, the better your chances of finding an option which meets your needs. Here at Amvia, our comparison software can help you find the best deal for your business. Contact us today to find out how we can help. About Jamie Baker . Jamie Baker is head of content at Amvia. He is based in Barnstaple, North Devon and has over eight years’ experience as a copywriter and communications manager. Compare Fibre Internet Prices In Real Time At Your Location. Introducing AmviaSearch - The Fastest Way To Get The Best Business Fibre Deal Online . Subscribe Now . Get comparisons, reviews, the latest trends and prices for fibre internet, VoIP phone systems & IT security from Amvia. Related Posts:. Preventing malware and ransomware attacks in your ... Cybercrime is one of the most dangerous things for... Read more 6 MIN READ Business back up and avoiding ransomware. The trend towards home working has been accelerati... Read more 6 MIN READ Small business energy suppliers focus. One of the major areas any small business should f... Read more 8 MIN READ Superior voice, data & business energy services – tailored to your needs, within your budget and designed with a flexible framework that grows with your business. Contact Info. 0333-733-8050 One North Bank, Sheffield S3 8JY [email protected] Mon - Fri 8:00 - 18:00 © Copyright Amvia Ltd. All rights reserved.
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                            [title] => How Much Does VoIP Cost? | Compare Pricing Plans | Tech.co
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                            [description] => VoIP offers better value than traditional phone systems for SMBs. Compare costs for VoIP phones, providers, international calling and more
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                                            [question] => Is VoIP cheaper than regular phones?
                                            [answer] => Yes! Because VoIP uses the internet to make phone calls, you'll find that huge savings can be made when it comes to calls. Domestic calls are typically included in the subscription cost, and international calls are considerably smaller for VoIP user than those who chose to use a standard land line.
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                                            [answer] => RingCentral is one of the cheapest VoIP services, starting at just $19.99 per user per month for between one and ten users. But there are plenty of factors to consider, and another top VoIP provider [https://tech.co/business-phone-systems/best-business-voip-service-providers] might beat them out for your operation in particular. The only way to know for sure is to collect customized quotes from each of the best services, and the fastest way to accomplish that is to fill out Tech.co's quick quotes form here [https://tech.co/go/telephone-systems].
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                                            [answer] => A VoIP phone needn't be expensive you'll find that they start at around $60, although if you want a fully featured model that includes advanced options, such as video calling, expect to go into the mid-hundreds.
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                            [body] => How Much Does VoIP Cost? Price Breakdown VoIP is the future of speaking to your customers, but how much does it cost? We explain what you pay, and what you get. Jack Turner January 15th 2021 6:00 am 0 out of 0 backward forward Price from The typical lowest starting price. The lowest price available for your business will depend on your needs. Free Trial UsersBEST FOR VALUE OomaRingCentralVonageGoToConnectNextiva$19.95/Month$19.99/month$19.99/Month$22 per user per month$20/month30 days15 days30 daysFree demo only30 daysUnlimited (flat rate/user)1-101-41-41-4Find the right VoIP service for your business today Compare Now If you’re looking to move to a VoIP telephone system, you can typically expect to pay around $20 to $30 per month per user. If you’ve already done some research before landing on this page, you’ll know that there are plenty of VoIP providers out there and the price you'll pay isn’t always clear!VoIP is a topic close to our hearts at Tech.co, and one we've been advising people on for years. That's why, in this guide, we’ll walk you through what you should be paying, and any other extra costs that you may not have considered (although don’t worry – signing up for a VoIP service is pretty straightforward).If you look at our comparison table below, you'll notice that most services start at around $20 per month. How can you make a decision when there's not much to separate the costs? If you want a quick answer, you can use our free tool to find the best service for you, at the best price. Save by Comparing VoIP System Quotes:. If you're not in a hurry, then read on, and let us break down the mysteries of the cost of VoIP. By the end you'll be a VoIP expert, and ready to find your perfect VoIP provider. In this guide you'll learn:How Much Does VoIP Cost?How Expensive is Setting up a VoIP System?How Much is a VoIP Phone?An Example of How Much You'll Pay for VoIPVerdict: Buying the Right VoIP SystemFAQs VoIP Costs Explained. Generally, businesses can expect cloud-hosted VoIP to cost from $20 per user per month, with the additional cost of equipment where needed, such as dedicated VoIP phones (from around $50) and headsets ($80). On-premise VoIP is considerably more expensive, with initial setup potentially costing over $10,000.As you can see, the cost of VoIP can vary hugely, depending on the type of service you opt for. That’s because VoIP typically comes in two flavors – hosted, and unhosted (on-site). Before you panic, we’re not about to start throwing tech terms at you in fact, the explanation is actually quite clear:Hosted – You pay the provider to host the VoIP service for you, and it handles the equipment and tech at its end.On-site hosting – Equipment is hosted locally at your businesses, and you are responsible for maintenance and troubleshooting.Many businesses opt for the hosted option it’s considerably cheaper as there is no initial large outlay, and it also saves a lot of headaches when it comes to potential tech issues (in essence, it’s not your problem). Larger companies may opt to host the equipment themselves, should they wish for more autonomy over the system, and direct access.Many businesses opt for the hosted option it’s considerably cheaper, and it also saves a lot of headaches when it comes to potential tech issues (in essence, it’s not your problem).So then, how much can you expect to pay? We’ve researched the pricing structures of the main players in the VoIP space, and you can expect to spend around $20 to $30 per month, per user for a hosted VoIP system. There are some exceptions to this, depending on what extra equipment you need to purchase (more on that later), the number of employees who need access to the system, and the cost of international calls, but this figure is a solid starting point.If you’re looking to host your own VoIP system, then you’ll find that early on, the costs will be substantial you must effectively create a whole new VoIP system from scratch, at your premises. You can expect this to total around $500 – $1000 per user, and even when you’re up and running, there will be additional maintenance costs, not to mention additional IT expenses. Whether you are looking for hosted or on-site VoIP solutions, our free comparison tool will find you the perfect provider. How Expensive is Setting up a VoIP System?As we’ve mentioned, if you go for the hosted option for your VoIP, there are few setup costs to consider, outside of ensuring that your internet speed is up to scratch, and any compatible phone devices. In this scenario, you’re looking at a flat fee per user per month. The cost of this will depend on the package you go for, and the number of staff you want to sign up but expect to pay around $20 to $30 per user.If you’re looking to set up your own on-premise VoIP solution, then the costs are considerably higher, as you'll need to purchase specialized equipment to create your own on-premise system (known as a PBX).So, how much can you typically expect to pay for this? It really does vary, but as a good indicator, RingCentral lists the typical cost of $6,495 for the PBX hardware, $3,000 for the VoIP phones, $1,000 for the setup, and a further $4,000 for the software licenses. This is for a twenty person team, and doesn’t take into account additional IT staff or training. So, in this scenario, you’re looking at around $14,500 before you’ve even made your first call. It may sound daunting, but our quick comparison tool can get you an understandable, competitive quote for your business.As you can see, there’s a reason that so many businesses opt for the hosted option instead!For an onsite VoIP system, you’re looking at around $14,500 before you’ve even made your first call. By contrast, setting up a hosted system costs around a tenth of this perfect for small and medium businesses.There's one other cost that we haven't mentioned so far, because we think you've probably already got it covered broadband. Unlike a traditional phone system, VoIP simply won't work without the internet. For consistently good VoIP service, you should be looking at an internet speed of 10Mbps this is relatively undemanding, and you'll find that this is far exceeded by most business internet packages. However, if you're just starting out, it's something to consider. Broadband rates for businesses vary hugely depending on your needs, but tend to start at around $35 per month, going into the hundreds for larger, more demanding businesses.Whatever the size of your business, you can get started with VoIP today using our quick comparison tool. How Much is a VoIP Phone?So, you’ve decided that VoIP is for you, and you’re happy with the monthly service costs involved. Remember what we said earlier the monthly cost of the service doesn’t quite tell the whole story, and you’ll need to allocate a little more budget to get fully set up.The main cost will be the phones themselves. You’ve got three options here you an either deck out your office with VoIP compatible phones, adopt softphones (we’ll explain these later), or buy a converter that will allow your current standard landlines to accept a VoIP signal.VoIP Adapter. A VoIP adapter starts at around $60, for a device that can convert the signal for one phone. While it may be tempting to keep your old hardware and just convert the signal, it’s worth remembering that while you can convert your old hardware to accept a VoIP signal, you may be missing out on some of the VoIP specific features you’d find on a dedicated VoIP phone.VoIP Phones. If you’re looking to deck out your office with VoIP phones, then you can expect units to start from around $50 (the competitively priced Grandstream DP720), going into the mid-hundreds for models with all the bells and whistles. We’ve found in our research that a model like the Grandstream GXP12170, which retails for around $100, offers a great suite of features and won’t break the bank.As well as standard VoIP phones, there are also models available that allow you to video call, too. Video conferencing has really taken off over the last year, with the pandemic forcing many interactions to take place over video call. Even when the panic subsides, the traditional working model seems set to allow for more home working than ever before, so investing in video conferencing equipment now could be the smart move. A model that allows video calls may sound expensive, but in actual fact, you can find video VoIP phones for less than $200. The Cisco 8845 is an excellent model for those who want video calls on a budget, costing around $165.Some VoIP providers will help you find the right phone, or include them in their package. Use our quick comparison tool for a VoIP quote for your business.Confused about phone switchboards? Read our full guide.VoIP Softphone. So we’ve discussed converting old phones, dedicated VoIP phones, and video phones, but there’s also another option softphones. If you’ve never heard of a softphone, it’s simple software for a device like a computer or tablet, which can be used to make phone calls. Chances are that your employees already have computers on their desks, so a softphone could well prove the cheapest route to a full VoIP solution for your business.A softphone is a software VoIP solution that lets employees make calls on their computers, without the need for dedicated telephone hardware.Costs for softphones vary, but as an example, Nextiva charges $3 per user per month for the use of a softphone. In the short term, it’s much cheaper than buying a dedicated handset, but do consider what your long term plans are and if you’d rather invest in VoIP phones.We've researched the best VoIP phones on the market find out what we recommend. 0 out of 0 backward forward Price from The typical lowest starting price. The lowest price available for your business will depend on your needs. Best For Pros Cons Polycom VVX 601Cisco 7841Ooma DP1-TYealink SIP-T58AYealink W60PCisco 8845Gigaset C530IPGrandstream GXP2170Grandstream GXV3240Grandstream DP720$199$88$90$220$148$165$80$95$90$50Best overall VoIP phoneBest value VoIP phoneBest for working from homeBest for featuresBest cordless phoneBest for video conferencingBest for tiny businessesCustomizabilityBest for multimediaBest for a budgetVery comfortable to useAffordableUnlimited nationwide calling7-inch adjustable touchscreenUp to 30 hrs of talk timeHeadset includedAccess to social media44 customizable digital keys1MP CMOS cameraAffordableAC adapter not includedSmall, gray-scale displayPoor button hapticsA bit expensiveDisplay isn't antiglarePriced on the high endNo video conferencingOnly 480×272 pixel displayRuns on Android 4.2Small 1.8-inch displayCompare prices from top providers right now Find the best deal An Example of How Much You'll Pay for VoIP. As we've discussed, VoIP can be relatively inexpensive, at least on the surface. You might think that around $20 a month seems more than reasonable, and be ready to take the plunge but it's worth considering any outside costs too before committing.The good news is, there aren't any nasty surprise charges that will come out of left field at least not with any of the providers we've mentioned on this page but let's take the time to look at the real life cost of a VoIP plan for an office of say, twenty employees.If we take Ooma for our example, the cost per user is currently $19.95. For twenty users, this equates to $399 per month. It's worth noting that many providers operate on a sliding scale where the more employees the company has, the larger the discount. You can find out how much money you can save with Ooma by using our online tool.Next, let's assume that in this scenario, we also want to deck out our team with new VoIP phones. Here the costs can vary wildly, but lets take the Polycom VVX 150 phone, which is offered by RingCentral for $89 (or $3.99 per month). Twenty of these models comes to $1,780.Another, optional cost is a headset. While not essential, many call handlers will feel more comfortable and be more productive using a headset. Again, RingCentral recommends the Jabra Evolve 40, which retails for $80. Twenty of these come to $1,600.In summary:20 employees using Ooma $39920 VoIP Polycom VVX 150 phones $1,78020 Jabra Evolve 40 headsets $1,600In our example, we found that a typical, 20-person company can expect to pay an initial setup cost of $3,380, and an ongoing monthly cost of $399.Remember that these costs are just a guide you could actually spend considerably less if you opted for softphones over physical ones, for example. For a bespoke quote for your business, use our online tool to find the best price for you.International Call Costs. It's also worth taking into account the places that you're expecting to call. The reason for this is that different providers charge different pricing to call certain countries. For example, if you make a lot of business calls to Mexico, then you'll find that Ooma includes these in your service, while MagicJack charges $0.40 per minute.While some VoIP providers may look cheap on the surface, it's worth checking their international call rates to make sure you don't end up overpaying on a monthly basis. The good news is that VoIP calls abroad are a lot cheaper than traditional landline rates, but there are still large differences between the providers you choose. Below we've directly compared Ooma and MagicJack's call rates to give you an example: 0 out of 0 backward forward US & Canada Mexico India Dominican Republic UK OomaMagicJackIncludedIncludedIncluded$0.4$0.029$0.4$0.05$0.5$0.028$0.1 Verdict: How Much Does VoIP Cost. As we've shown in this article, upgrading your business to a VoIP system can be cost effective, and needn't break the bank. Switch to VoIP, and you'll notice the change straight away for starters, your phone costs will be considerably cheaper. As for your customers, they'll still be getting the same great service, just at less expense to you.So now we've shown you the value benefits of moving over to VoIP, what next? Now it's time for you to pick the provider that best suits your needs and budget. We've shown you some of the best in the business at the top of the page, but for a bespoke quote, simply use our free comparison tool we can save you time, money, and effort by linking you with the best fit VoIP provider for your business.All the best on your VoIP journey we're confident you won't miss traditional landlines! Compare VoIP Prices FAQs. Is VoIP cheaper than regular phones? . Yes! Because VoIP uses the internet to make phone calls, you'll find that huge savings can be made when it comes to calls. Domestic calls are typically included in the subscription cost, and international calls are considerably smaller for VoIP user than those who chose to use a standard land line. What is the cheapest VoIP service? . RingCentral is one of the cheapest VoIP services, starting at just $19.99 per user per month for between one and ten users.But there are plenty of factors to consider, and another top VoIP provider might beat them out for your operation in particular. The only way to know for sure is to collect customized quotes from each of the best services, and the fastest way to accomplish that is to fill out Tech.co's quick quotes form here. How much does VoIP cost? . VoIP costs can vary depending on your choice of provider, number of users, setup, any network enhancements needed, and optional one-time VoIP hardware costs.A hosted VoIP system will typically cost just $20 to $30 per user per month, if you use free software to make calls instead of physical phones. If you need VoIP hardware, you can pick up a VoIP desk phone for around $80 and a VoIP headset for $40 from providers such as Yealink, Cisco and Polycom, or indirectly via your VoIP provider, such as RingCentral or Ooma. How much is VoIP monthly? . You can expect to pay around $20 to $30 per month, per user for VoIP, depending on the provider you opt for, and the features included. How much does a VoIP phone cost? . A VoIP phone needn't be expensive you'll find that they start at around $60, although if you want a fully featured model that includes advanced options, such as video calling, expect to go into the mid-hundreds. About our links Tech.co is reader-supported. Using Tech.co's comparison form, you can receive quotes from various suppliers, tailored to the needs of your business. If you enter into a contract with a provider, we may receive a payment for the introduction. Equally, if you make a purchase through the links on our site, we may earn a commission from the retailers of the products we have reviewed. This helps Tech.co to provide free advice and reviews. It carries no additional cost to you, and doesn’t affect our editorial independence. Share this postfacebooklinkedinflipboardtwitterwhatsapp Did you find this article helpful? Click on one of the following buttons Yes No We're so happy you liked! Get more delivered to your inbox just like it. We're sorry this article didn't help you today – we welcome feedback, so if there's any way you feel we could improve our content, please email us at [email protected] Jack Turner @JackTurnerTech Jack is the Content Manager for Tech.co. He has been writing about a broad variety of technology subjects for over a decade, both in print and online, including laptops and tablets, gaming, and tech scams. As well as years of experience reviewing the latest tech devices, Jack has also conducted investigative research into a number of tech-related issues, including privacy and fraud. close Get a VoIP phone system that's perfect value for small and growing businesses Try Ooma
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                            [description] => Which choice is better for your business, VoIP or Landline? We take a deep dive into the cost of VoIP and compare it to other business telephony systems
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                            [body] => How Much Does a Business VoIP Phone System Actually Cost? Back to blog by Laurah Mwirichia 3 June 2019 View Customer Stories Share: Talk is cheap, but communication is priceless. A reliable way to interact with customers, clients, and prospects is vital to running a business. Which makes picking the right phone system a critical choice for your company’s success. While it was certainly understandable to critique VoIP (Voice over Internet Protocol) phone quality in the past, it has come a long way. Thanks to increasing internet speeds and stronger computing technology (think Gateway PC circa 1998) VoIP has closed the gap in its level of stability and reliability. So unless you’re stuck in a place with crawling connection rates or constant power outages, VoIP can be a great choice for your business.   …that didn’t age well…   With the reliability gap closed, the other pressing factor is cost. Let’s explore the two main types of phone systems and see how much bang each one offers for your bucks. How does the cost of a VoIP system compare to a landline?   Ready to build better conversations? Simple to set up. Easy to use. Powerful integrations. Try for free Traditional landlines rely on separate, dedicated copper wires, while VoIP solutions can run on your existing internet connection,  transmitting your voice as data. As a result, VoIP for business can be much cheaper, starting as low as $19.99 a month, plus the cost of running your internet connection. A landline, on the other hand, starts at around $100 for a base unit, with extra charges incurred for each additional user. What is the True cost of VoIP for Business? As in many industries, the real cost is more than just the “sticker price.” All the other benefits and drawbacks that surround a service can increase or decrease the value of your purchase. From the cost of ownership and infrastructure to operational costs and equipment, the price is not always what it seems. Which is why weighing all the factors that go into selecting a phone system can save you from thousands of dollars worth of buyers remorse. Research shows switching from Landline to VoIP can slash phone related costs for a business by 40-80% – Intelice Solutions Cost of VoIP: Usage Fees. International Calls. Traditional phone lines rely on a physical (wired) connection in order to place both local and long distance calls. This means that having international numbers (or placing international calls) can get really expensive, really fast. However, because VoIP works on web-based connections, it’s a lot cheaper to make and receive long-distance calls. Additionally, for businesses that operate within several countries, or just need to have international numbers, VoIP offers the flexibility to create numbers fast. Depending on the regulations of each individual country, you can create a phone number, anywhere in the world in as little as five minutes, making VoIP the best bet for a globally distributed business. Licenses & Subscriptions. Making a decision that will heavily impact how your sales and support teams work is a huge deal. In this area of business, one bad choice can cost you thousands of dollars to rectify, and countless hours down the drain. Which is why having a flexible solution is key. Switching to VoIP offers users a modern, subscription-based model of purchase. Rather than buying annual licenses for every single person (regardless of how often they use the phone), you have more leeway on making decisions. Month-to-month commitments let you add or contract your user base after seeing what works for you and your team. This way you’re only paying for the value that you’re getting from your phone. On the other hand, committing to a phone solution that you love can also open you up to savings and discounts. Going with an annual (rather than monthly) license can let you in on deals that are not available to monthly users. Lastly because cloud-based solutions have a lot less physical setup, it’s easy to explore what your team needs over a trial, expanding your pool of potential providers. The flexibility to switch if you’re unhappy with the product incentivizes your VoIP provider to stay on top of their game, unlike legacy systems which can lack the pressure to continuously iterate on their product. Hardware. Traditional landlines, by default, must include a physical components – often handsets – that are connected to the wall. As we’ve already seen, the ballooning costs of individual phones can add up quickly and eat into your profits. In addition to their costs, physical handsets also tend to be behind in their user-friendly and easy-to-use characteristics. These less intuitive products make them harder to learn and use in the workplace. One of the biggest benefits of Voip is that is brings more flexibility to your phone system- literally. Many systems offer downloadable (and user-friendly) VoIP apps that you can access via a laptop or cell phone. This lets you use your laptop or mobile phone as an extension of your office telephone network, rather than having to install a phone in each remote location or purchase separate business phones and devices. Maintenance. Not having a physical phone system means not having any physical hardware to maintain. Phones breaking, wires fraying, and electric sockets shorting can damage physical phones, sometimes irreparably. Having to call in an IT crew to run diagnostics on your hardware can get expensive, and time-consuming. Each moment spent handling those issues means less time that your support and sales teams can spend on the phone with clients and customers- driving down your quality of customer service. Cloud-based software takes no maintenance (since the provider assumes all the burden) and can often be done remotely. Simply reloading an app or restarting the computer is usually all it takes to have your shiny new updates in place. Software updates and maintenance can also be handled automatically during off-peak hours. This eliminates the maintenance costs and the expense of paying an entire crew to come into your office and disrupt employees as they work. Benefit of VoIP: Added Value.     While there are many clear cost-saving benefits that come with switching to VoIP, some of its many attributes come in a more nuanced way. This value may not be directly reflected on the sticker price, but the advantages are clear cut. Space. Time is money, but if you’re located in any metropolitan city, you are well aware that space is also money. And lots of it. Which is why in the era of hot-desking and open offices, setting aside an entire room dedicated to holding cables, cords, and wires is wasteful. VoIP lives where your internet lives — in modems and routers that are small, modern, and portable. This lets you free up that space for far more important uses like events, meetings, and yes even that ping pong table you’ve always wanted. Integrations. Your team is probably already using a sophisticated stack of software to do their work. The ability to integrate their essential apps into your phone system is emerging as potentially VoIP’s most impactful advantage. Due to the traditional structure of landlines, adding these modern capabilities is almost impossible on a traditional phone. Advanced features that are easily available on VoIP systems are often inaccessible for a landline. These time-saving superpowers streamline your workflow, reduce manual data input, and ultimately cut costs. Scalability. Growing businesses need to be able to ramp up their workforce, fast. This is especially true during seasonal swings where you usually see a huge uptick in business. For example, landscaping businesses in the summer, or eCommerce stores during the holidays, need to be able to get employees up to speed ahead of customer demand. Having a VoIP system lets your team grow with the needs of the company. You no longer have to order and install new phones each time you add a sales or support rep. Simply get online and create a new number when needed, and you’re already ahead of the game. Can VoIP’s lower costs save your small business money? The short (and long) answer is yes. From the initial setup to lack of maintenance, the cost of VoIP is lower, making it a win for small businesses. Slashing phone related costs lets your business put money into the things that you actually want to improve– your product and your people. And that’s the biggest benefit of all. Further Reading: Proven Benefits of VoIP for small businesses with big plans VoIP Risks Resolved: How to Address Security Threats Is VoIP a reliable service for your business?   Share: Ready to build better conversations? Simple to set up. Easy to use. Powerful integrations. Try for free The phone system for modern business Solutions Call Center Support Sales Phone System Ecommerce Non-profits Product Integrations Quality and reliability Apps Pricing Country coverage Request a demo Features PowerDialer IVR Call Routing Call Center Analytics CTI Integration Click to Dial Resources Blog Knowledge Base Customer Stories Partner Stories Become a Partner Build an Integration VoIP Documentation Glossary Speed Test Company Contact Us About Us Careers We're hiring Press Uptime Brand © Aircall Sitemap
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                            [body] => How Much Does a VoIP Phone System Actually Cost? by Cameron Johnson Posted on December 6, 2018March 19, 2021 In this guide, we'll break down the full cost of VoIP (Voice Over Internet Protocol) and everything you need to consider along the way. Because VoIP is a modern phone system, it is always capable of saving you money as compared with older, legacy phone systems. That's because commercial phone services with large-scale efficiencies are able to lower phone service costs for customers. Yet like a lot of information technology services, the costs around VoIP vary. It all depends on the exact choices you make when you buy. For customers, there are a lot of factors to consider when choosing a VoIP provider: The reliability of the company The level of customer support you will get Ease of use Overall features and benefits Cost Cost remains one of the most important factors. Here's the real cost of VoIP - let's learn how it can save you money. How Much Does VoIP Cost? Depending on your VoIP provider, VoIP packages generally have two types of costs: a monthly line rental fee, and costs for your usage. In other words, you will pay a monthly fee to access the services of your provider and may pay additional charges for the outbound calls that you make. Some providers can also include call packages, giving you a certain number of minutes or even unlimited calls at a monthly fee. At Nextiva, we have three packages for line rental, none of which charges additional monthly fees. Our most basic package includes top essential features, such as: Cloud PBX - An easy way to manage your phone system online, setting up new users and redirecting calls at a tap of the mouse. Free local and toll-free number - No need to pay extra for number rental, it’s included. Voicemail to email - Missed a call? Nextiva will automatically notify you of a voicemail in your email inbox. Shared call appearance - Easily display an extension on more than one phone so you can pick up calls on behalf of someone else. The beauty of VoIP is its many available advanced features. Customers who have more demanding telephony requirements can upgrade their Nextiva packages to include features such as: Call me now - Someone browsing your website can click a link to initiate a call via your Nextiva system. Conference bridge - Connect multiple callers into the same live call for easy collaboration Call recording - Essential in some business VoIP settings, pick the top Nextiva package and you’ll get call recording included. Professional greetings - A professionally recorded greeting for incoming calls creates a great impression and is included in the top Nextiva package. A More In-Depth Look at VoIP Costs:. We’ve given you a basic introduction into the costs of VoIP, but it is worth taking a closer look at what exactly VoIP costs, and at the sources of these costs.  Sometimes it’s possible to keep costs down by managing these individual costs. Regardless of strategy, you will almost always find that VoIP comes out cheaper than traditional telephony. Let’s look at the individual cost factors of VoIP. Number of Users. Many technology services are billed based on the number of active users, and that is the case for VoIP, too. Here’s a breakdown of a VoIP user: VoIP users are not calculated by the number of employees that use the phone service.  Instead, it’s calculated by the number of lines you need open at any given time. So if you have a maximum of 10 customers on the phone at any given time then you’ll need 10 users. Sometimes a user can have their line live and online on two physical phones, one at home and one in the office. That is still one user. The easiest way to think about VoIP users is to think about individuals: each person needs a phone line, and they count as a user. Every VoIP provider will provide pricing based on the number of users. You will pay more per user for a lower user count (such as 1-4 users), whereas 100 or more users will be cheaper per user. For example, here is the pricing breakdown for the Business Communication Basic Suite: Basic Monthly Basic 36 month agreement Prepay 12 month agreement 1-4 users $35/mo $33/mo $30/mo 5-19 users $30/mo $28/mo $26/mo 20-99 users $26/mo $24/mo $22/mo 100+ users $24/mo $22/mo $20/mo For many companies, the number of VoIP users will be roughly in line with the number of full-time equivalent staff. Related: How to Stop Overpaying Your Business Phone Bill VoIP Features You Need. Your VoIP service will determine your pricing. Most providers (including Nextiva) offer a couple of options, depending on which features you require. The following features are musts, and should be included in any VoIP system: Call from any device - You need the flexibility to add users to a choice of hard and softphones, including mobile phone apps. Top reliability - Look for a partner that has an enterprise-grade platform with several points of presence and carrier-grade data centers with high up-time. Easy management - Ideally, you need to be able to manage users, VoIP numbers, and call activity with a single click using an online portal. Cost-effective - Your VoIP solution must save you money. A Nextiva VoIP package, for example, will cost you a lot less than buying and running a traditional phone system. Customer service - A good VoIP provider will have an in-house team that can help you with customer care requests, including a toll-free line for easy phone support. At Nextiva, we take pride in providing the industry's best customer service. In fact, we've won numerous national awards for the Amazing Service® we provide. The above features are all essential, but many companies need more from their phone systems, and that’s why VoIP providers usually offer optional extras. It’s worth thinking about these extras and working out how advanced features can contribute to the bottom line of your business. Some of the more popular optional features you should consider include: Number management - Customizing the use of numbers is a great feature, including assigning multiple numbers to one user. Hunt groups where an incoming call rings multiple handsets are also valuable in many situations. Conferencing - Often, it’s much easier to collaborate over the phone via a conference call compared to email ping-pong. That’s why call conferencing is a popular additional add-on for many VoIP users. Voicemail to text - Automatically converts voicemail into a text message or an e-mail so you don’t have to ring a voicemail number to hear a message. Call queuing - You don’t want to lose incoming sales calls to voicemail, and call queuing lets your keep customers on hold, including estimated waiting time. Virtual extensions - You can set up a forwarding number so that inbound calls to your VoIP system is redirected to a fixed line or a mobile phone. Call recording - Saving recordings of calls can be very helpful from a customer service viewpoint, including for training. Some businesses are also required to record incoming and outgoing calls for regulatory purposes. Web integration - Want to make it easy for your customers to get in touch? Add a call-me function to your website which automatically generates an outbound call from your VoIP system. A huge benefit of VoIP is that is the ease of upgrading and changing plans. You are not tied to equipment stuck in a rack that is expensive to upgrade. Instead, VoIP customers can simply request a feature upgrade from their provider and quickly enjoy the more advanced feature set they need. Length of Agreement. Contract length is one of the cost factors for VoIP.  You are likely to be offered a lower price if you can commit to a contract period (12 to 36 months, for example). The longer your contract, the lower the price. Yet many companies would prefer the flexibility of a month-to-month contract, and most VoIP providers will offer a monthly contract but at a slightly higher price. If your company is new to VoIP, you might want to just dip in with a month-to-month contract, but longer contracts are almost always more cost-effective. Prince Rich of Rich Technology group explains contract length and all the ins-and-outs of VoIP contracts in his video below: For larger companies, you might want to specify must-have features and budget within a VoIP RFP and see if the VoIP provider can meet them. Phone Choices. If your company is switching from a traditional phone system you will need to budget for the costs involved in switching. Internet phones work differently than standard phones; instead of converting speech to analog audio and sending it along a wire, VoIP uses the internet. A VoIP phone converts audio to digital data and sends it over the internet. VoIP works by using what is called Session Initiation Protocol, or SIP. SIP manages everything around setting up a call and transmitting audio. You can either buy new, SIP-enabled VoIP phones or add an adapter to your analog handset. This is called an ATA adapter/VoIP adapter. Keep in mind that VoIP phones are more advanced and can give you a lot of features over and above what an analog phone can provide, including: Fast and easy linking to a VoIP provider Ability to handle as many as 16 lines simultaneously Full-color LCD screens for easy call management High definition voice capability Built-in web applications Video conference capability Your business may not need all of the advanced features, but don’t choose the most basic handset just to save money. Evaluate which features would be most useful for your business and invest in capable equipment even if it means your VoIP phone price is a little higher. Finally, if you are switching from another VoIP provider to Nextiva you could probably keep your current SIP-enabled handsets. Nextiva can unlock 90% of handsets used by other providers, so you don’t have to buy new phones just because you switch to a cheaper and better VoIP provider. How Much Does a Softphone Cost?. One of the great things about VoIP is that it no longer ties you to physical handsets connected to a physical line. This dramatically reduces your VoIP phone system costs. With VoIP, you can use a “softphone,” which is just an app that runs on a PC, Mac or mobile phone running iOS or Android. Softphones can act as fully functional phones making outbound calls, ringing upon an inbound call and facilitating conference calling and multiple lines. You may typically pay around $50/month for a softphone, but Nextiva will only charge you $3/month for a softphone. At this affordable rate, a softphone is really worth looking at.  We’ve compiled a list of features and benefits, comparing physical phones with softphones. Factor Physical Phone Softphone Call quality Straight-forward device built with 100% focus on delivering quality calls. Excellent echo cancellation. Based on the audio quality of the device being used (PC, mobile device, etc). To ensure optimal performance on any device, we recommend using a headset. Reliability Always on and always available, not affected by power cuts. PC or mobile device needs to be switched on. Power cuts and battery loss can be a problem. Always On Physical phones never turn off, they are always live. A PC can go into sleep mode, in which case inbound calls won’t be noticed. Ease of Use Everyone knows how to use a phone, no learning curve. Easy configuration. Functionality can be difficult to find if the user is not familiar with the softphone. Configuration can be tricky. Emergencies Supports emergency calls. Needs specific configuration and setup. Safety Meets regulatory safety requirements. Does not meet regulatory safety requirements. VoIP vs Conventional Phone Costs. VoIP systems cost is typically less than conventional telephone systems for a wide range of reasons. Costs savings step in due to a mix of the improved efficiency and the technological advantages that VoIP brings. Choose the wrong VoIP provider and your VoIP experience may be costly. But for most businesses partnering with a good VoIP provider will lead to savings. Let’s look at the areas in which you can expect to save. Staffing Costs. VoIP can help you save from a staffing cost perspective for two reasons: PBX experts - With VoIP, you eliminate the need to employ technicians that can manage a traditional PBX. These specialized workers can be expensive. VoIP systems have much in common with internet technologies in a broad sense and can be more easily managed by your existing IT team compared to a proprietary PBX system from a telecoms supplier. Secretaries - Your receptionist may be commanding a salary as high as $45K per year. Your business can replace much of a receptionists’ daily duties by using the auto-attendant features built into VoIP services. Your receptionist can be repurposed to a different team such as sales or marketing instead. Equipment Costs. VoIP simplifies your telecom hardware arrangements; there’s no need for extensive on-premise hardware such as a IP PBX kit when you use VoIP. In fact, with VoIP in the cloud, all you need are handsets. VoIP brings a number of equipment-related cost savings: Ditch the PBX - A classic PBX is an expensive piece of equipment that is proprietary to the telecoms systems that you use. You can’t repurpose a PBX for another purpose, it is simply an expensive piece of kit that is unique to your business phone system. Service and maintenance - Losing your on-site equipment means you don’t need to maintain it saving you the costs involved in regularly updating and upgrading on-site equipment. It can be especially hard to find parts and services for older systems. Small businesses save - Start-up costs are a big issue for many small businesses. VoIP helps small businesses save because a business can set up with a fully functional phone system without the initial, expensive outlay typically associated with phone systems. Copper Wiring. Wiring does not always come to mind as a cost concern, but internal copper wiring can be a major cost factor for both traditional POTS and PBX systems. Your traditional phone system will utilize a pair of twisted wires to carry the analog phone signal. This means each desk that requires a landline phone also requires a dedicate wire leading to that desk. The copper wiring requirements of a traditional PBX can quickly add up to serious costs when you move premises, or if your company goes through a reorganization. Because VoIP utilizes internet technology, you don’t need to install an additional set of wires or rely on PSTN networks to enable your phone system. VoIP simply uses the internal company network already in place. If your company has PCs connected to the internet, you can connect to VoIP without installing any wires. Switching Costs. It is also worth thinking about the equipment costs involved with switching from VoIP. There is good news here: your business can switch to VoIP with almost no outlay whatsoever. Cloud VoIP systems do not require special equipment on your premises because all of the equipment is hosted by the provider. You can start using VoIP in your business as long as you have a computer with a soundcard. All you need is a cheap headset. You can also utilize your existing handsets. Just buy a cheap ATA adapter for each handset. Number of Lines in Use. One key difference between VoIP and traditional PBXs (i.e. traditional system) is elasticity and scalability. A traditional PBX requires you to have a physical circuit for every extension. If your company buys a system with capacity for 50 circuits it will find it extremely expensive to upgrade to 200 circuits at a later time. VoIP is different: upgrading from 50 lines to 200 lines simply means you need to upgrade your internet connectivity. It is much cheaper and quicker to scale with VoIP than it is with a traditional PBX. High Speed Internet Connection. As much as VoIP is incredibly easy to switch to there is one important factor that businesses shouldn’t ignore. The quality and reliability of VoIP facilities rely to a high degree on the quality and availability of your business internet connection. Most businesses already have high-grade internet capabilities, so the connectivity requirements of VoIP rarely pose a problem. Nonetheless, businesses should ensure their internet connectivity is suited to VoIP and make sure they implement solid network management principles. Long Distance Costs. Call costs are always a major factor with telephony. Fortunately, VoIP offers a few twists on the subject of call costs. VoIP rates actually lead to cost savings. Long distance calls - Your telecoms provider may be charging you very high rates for long distance and international calls. In comparison, many VoIP providers either offer very low rates on long distance calls and international calls or simply include these calls in their plans. Call origin and time - With VoIP, the origin of a call is of less importance when it comes to pricing. Nor does the time at which a call is made typically affect the price of the call. Setup Fees. Finally, the setup fees for VoIP is generally low. This is because your VoIP service provider does not incur high costs when it sets up a new customer. Setting up a new VoIP customer is just a matter of configuring the software back-end of a VoIP system. It’s done with the click of a mouse. Because VoIP setup is so simple many providers waive setup fees as part of VoIP prices. If you choose Nextiva as your VoIP partner you won’t be charged any setup fees whatsoever. We also provide you with full access to our support team, user resources, and training videos. Calculating Total Cost of Ownership. Any technology solution should be viewed from the point of the total cost of ownership, or TCO. This counts for the costs of VoIP phone systems too. TCO is important: though individual cost aspects can appear comparatively low, the overall cost of a solution can be higher than it appears at first - once a TCO calculation is done. Calculating the TCO of VoIP is, thankfully, easy. You need to include the following factors when you add up the costs of VoIP phone systems: Monthly line rental fees for each user Any increases in charges for an improved internet connection The cost of calls The cost of feature-rich handsets It makes for a simple calculation, much simpler than a traditional phone system where you would need to factor in ongoing maintenance costs, system migration costs, and much more.  Related: How to Stop Overpaying Your Business Phone Bill Conclusion: How Much Does VoIP Really Cost? The combined cost of a VoIP system is much simpler than the cost structure of a traditional analog PBX system. Not only is the cost structure of VoIP simple, it is also much lower for most businesses. That said, achieving a low-cost structure to a large degree depends on your choice of VoIP partner. You need to choose the right partner to enjoy the desired combination of low costs and good service. Consider signing Nextiva as your VoIP partner. Nextiva is a highly experienced VoIP provider that has been serving the telecoms requirements of businesses for many years. Contact us to find out how we can deliver cost-effective and reliable telecoms solutions to your business. Cameron JohnsonCameron Johnson is a market segment leader at Nextiva. Along with his articles on Nextiva's blog, Cameron has written for a variety of publications including Inc. and Business.com. Cameron was recently recognized as Utah's Marketer of the Year. About the author. Cameron Johnson Cameron Johnson is a market segment leader at Nextiva. Along with his articles on Nextiva's blog, Cameron has written for a variety of publications including Inc. and Business.com. Cameron was recently recognized as Utah's Marketer of the Year.  
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                            [body] => How much does VoIP cost? A detailed guide Bill Yackey Senior Product Marketing Manager, UCaaS Subscribe to the Dialpad newsletter Loading Thank you for subscribing! Share: Sign up for our newsletter Want to work with us? See open jobs June 15, 2021 When it comes to business phone systems, there are a ton of options. And even within VoIP (Voice over IP) phone services, the market is flooded with providers and plans—that all seem to be structured differently. One of the main things you’re probably looking at when choosing a VoIP service provider and a plan is, of course, the cost. So, what’s a “good price” to spend on your business VoIP? Why spend anything at all when some providers offer plans for a “low, low cost of less than $10 a month” or even free plans? The rule of thumb here, if you read nothing else, is: If you’re paying for a $1 phone service, then expect $1 quality, support, and features. (Still no such thing as a free lunch, unfortunately.) In this post, I’ll walk you through VoIP costs, how providers structure their plans to look cheaper than they actually end up being, and what to really look for if you’re on a budget: How much does VoIP cost? One thing to remember before looking at pricesLooking at VoIP costs through the installation and set-up stagesHow Dialpad is cheaper than traditional phone systemsFAQs about VoIP costs Let’s dive in. How much does VoIP cost? One thing to remember before looking at prices. VoIP phone system costs vary between providers, but one safe assumption to make is that you get what you pay for. It’s tempting to see “free” or a single-digit price—and jump the gun on a service that has tons of hidden fees and/or limited features. Common pricing brackets when it comes to enterprise solutions are around $30 per user. If you can, try to consider a ballpark range instead of a set number when you’re comparing one service provider to another. The reason why you should do this is because other than the base price, which is the main number you see, there are sometimes other costs associated with the installation and set-up stages, and the post-installation stage too. (More on this later.) Regardless, this is still cheaper compared to traditional landline phones: Source: financesonline.com/voip-statistics 5 VoIP features to consider. So, what features should you consider when you’re doing your cost vs value analysis? Some businesses prefer a more cost-effective solution, while others may want to plan ahead for future growth. Not every business needs the most advanced features in a VoIP solution, so take these as a starting point. 1. Call recording. One important feature to be on the lookout for in business telephony solutions is call recording. Whether you have a contact center or call center, or just need to be able to record team or customer calls, this is often a useful feature to have for many businesses. Some of the most common reasons why businesses use call recording: It helps you coach your team more efficiently and do quality assuranceIt allows you to pinpoint problems more quickly It makes legal compliance easier 👉 Dialpad tip: Many VoIP providers charge you extra for call recordings. And the more recordings you need to store or save, the more you pay. Make sure you check the fine print. (Dialpad does not charge extra for this feature!) 2. Number porting and the ability to keep your existing numbers. One of the advantages of VoIP over a traditional landline is the ability to easily manage your company’s phone numbers. (You’re no longer limited to a certain number of phone numbers like when you’re dealing with the public switched telephone network, or PSTN.) Depending on your provider, porting can be very straightforward (or very painful). For example, Dialpad lets you keep your existing business phone numbers to make life easier for you (and your clients and customers). In fact, you can add and swap VoIP numbers for your team really easily in your Dialpad account—which is great for scalability, especially if you plan to hire rapidly (or ever need to remove users): 3. Voice-to-text. Voice-to-text is basically a feature that uses technology like artificial intelligence (AI) and speech recognition to translate spoken audio into text automatically. Some VoIP providers will transcribe your calls and voicemails for you so that you have a written record of all your conversations. For example, Dialpad not only transcribes your calls (more accurately than Google)—in real time… … It also automatically transcribes your voicemail (and sends you an email to let you know)! 4. Forward calls to your mobile phone. With VoIP, you no longer have to be shackled to your desk phone. You can easily answer or make calls via your desktop with a headset, on your office phone, or on your mobile device. This means that you and your team can work from anywhere as long as you have an Internet connection. You don’t have to have a mobile app for Android and iOS either. Dialpad, for example, allows you to have virtual HD conference calls from your web browser—without losing out on any of the functionality you’d have in the app: Most providers only allow you to make VoIP calls from the VoIP app on your desktop or mobile phone. Many of them do let you join a call from a web browser, but very few are browser-based like Dialpad. 👉 Fun fact: With Dialpad, you can switch between devices, mid-call, without skipping a beat. All you have to do is go on the device you want and select “Switch to This Device” and your call controls will appear as soon as the call switches over: 5. Call queuing. Managing incoming calls can be a challenge, especially if you have high call volumes or a small team. However, with call queuing, even small businesses can punch above their weight. Call queues or hold queues help your business organize and distribute incoming calls, which ultimately reduces wait times and improves efficiency. There are also features like auto-attendants and IVR (intelligent voice response) menus, which give you multiple call routing options. If your business gets lots of calls on a daily basis, this is a feature you’ll want in a phone system. In Dialpad, you can even see useful analytics like which IVR options are being used (and which ones aren't), which lets you continuously improve your IVR menu so that callers don't have to sit through options that no one uses: Looking at VoIP costs through the installation and set-up stages. Beyond your initial monthly or yearly subscription cost, there are other things that VoIP users should factor into their budgets. Generally, it’s pretty easy, cost-effective, and quick to set this up compared to a PBX telephone system, but here are some things to be aware of, price-wise, as you’re making this business communications switch. Costs to consider in the installation stage. Do you need to upgrade your Internet connection? With VoIP, you can get rid of all those pesky copper wires in exchange for an ethernet cable, a modem, and a router. Since VoIP systems are cloud-based, your service provider hosts you via a secure data center and takes care of all the clunky hardware bits. In fact, your business probably has all of (or most of) the equipment it needs for VoIP. Just make sure your internet cables, modem, and router are updated and can handle the additional bandwidth that VoIP requires. And, check with your internet service provider to see if they can provide reliable speeds with low outages. Generally, moving over to cloud communications is quick and easy. It doesn’t take long to set up, and you can use your current handset, headset, or desktop phone to work from anywhere. If you do need better Internet service to work from home, T-Mobile has a partnership with Dialpad that gives you lightning-fast 5G Internet along with a unified communications platform that lets you make phone calls, have virtual meetings, and send business texts and messaging, all in one cost-effective package: But just because the installation stage is quick and easy, doesn’t mean you can avoid any decision-making. Here’s a quick guide to help you through the installation process. Should you pay for phone numbers? The answer is: What do you (or will you) need? Because VoIP allows for easy scalability, think about the needs of your business right now. When you start a plan with your service provider, they usually provide you with a free local or toll-free number. You should also be able to port your existing number to your new plan for no extra cost. So, if you’re a small business or a business that needs only one number, then you shouldn’t be paying for a new number. However, if you need more business phone numbers or are looking for a specialized number (like a vanity number), you will have to pay for it. Usually, these require a one-time set-up fee and a small monthly subscription charge. With Dialpad, the system will tell you exactly what you will pay before you commit to adding a line: 👉 Dialpad tip: Always make sure that your provider is transparent when it comes to add-ons like extra phone numbers. Should you buy a special phone designated for VoIP? You don’t have to buy any special phones designated for VoIP. You can easily just use a softphone through your computer or mobile device. But, if you’re itching for the look and feel of the traditional desk phone, there are some phones that are designed to cater to and enhance the experience of VoIP. These special phones can run anywhere from $60 to $1000, depending on what they’re meant to do: Desk IP phones If you’re attached to the look, feel, and functionality of regular desk phones... Desk IP phones give you the look and feel of a traditional landline with all the features of VoIP. If you want just the basics, these phones can be incredibly affordable. If you’re willing to spend a little extra, the best phones support HD call quality and have LCD screens that provide you with special functions. While it’s unnecessary for most businesses, desk IP phones do allow people to stick to what they’re comfortable with without missing out on all the great features of VoIP. Receptionist phones These phones are similar to desk IP phones, but usually they have an attached module that can be used for easy manual routing. If you still have a receptionist routing calls, having this device will help them do their jobs more efficiently—but with VoIP, you can have auto attendants or an IVR menu that could easily do the same thing. This expedites or automates the routing process and frees up one person in your company to do other, more valuable tasks than directing phone calls. Conference phones Conference phones are also called starfish phones because of their shape. They’re specially designed for conference calls, and come with a speaker and a microphone designed to pick up the audio of an entire room. These phones are perfect if you’re looking to do just audio conference calls, but if you want video conferencing capabilities, then you should look at VoIP providers. Do you need to hire someone? If you’re busy (who isn’t?) and don’t have the time or energy to decide on the little settings, you might expect that you’d just have to hire someone to install your new phone system. But, it shouldn’t be necessary. The initial setup should be done by your service provider leaving only a couple of things for you to do. Like setting up voicemail, call forwarding, and call routing rules. 💸 Money tip: Most VoIP providers will have a team or service called "professional services,” which basically means they’ll do the setup work for you—and charge you for it. It can be quite expensive and most providers will add this on if your company doesn't employ its own systems integrator or tech partner. This is why we stress the importance of an “easy-to-use” or “easy-to-set-up” system—so you don’t have to pay an exorbitant amount in professional services fees! With services like Dialpad, setup (and adjustments!) can be done directly in your dashboard. Regardless of what their setup services include, your service provider should have good customer support. That’s pretty much a non-negotiable—and they shouldn’t charge extra for it. 👉 Dialpad tip: If you’re setting up your service with Dialpad, we’ve created a self-service deployment guide to help you through the initial setup phase. How much should you budget for the actual installation? . With any reputable VoIP service provider, installation should be simple and priced reasonably. In most cases for businesses with simple setups, you sign up for the service and the system is activated. From there, your team can log on to the dashboard and start making calls right away. However, if you need some extras, it’s good to consider those add-ons when you’re putting together your budget. Here are a few examples: A VoIP adapter: You will only need a VoIP adapter, also known as an ATA, if you’re planning on keeping your original desk phones. This allows your team to keep their phones while still making virtual calls over the internet. Desk phones: If you want new desk IP, receptionist, or conferencing phones, you need to put that in your budget. Internet hardware: Make sure that your ethernet cables, modem, and router can all handle the increased workload of VoIP. Talk to your internet service provider (or switch to T-Mobile’s work-from-home-ready 5G network). Costs to consider in the post-installation stage. Because VoIP providers are subscription-based, you need to pay the most attention to service costs during the post-installation stage. With SaaS products, there shouldn’t be any increased costs or different pricing for regular upgrades and features. You should, however, factor in training costs, including the amount of working time lost by employees when learning the new system. Other costs to consider: The monthly payment subscription. This subscription cost is usually charged per “seat,” which means per user. With Dialpad, you can choose from plans starting at $15 per seat, which includes unlimited calling, unlimited SMS/MMS, custom voicemail greetings, and more. Watch out for companies that try to nickel-and-dime their customers, even on the enterprise scale. Every VoIP service will have add-on options, so make sure to check if their monthly payment pricing gets inflated by the add-ons the software should have come with anyway. Toll-free calls. If you have a company that is in or has aspirations towards the national market, you need a toll-free number. These numbers have the iconic area codes of: 800888887866855844 Having these numbers allows anyone in the U.S. and Canada to call you without incurring any charges on their end. That means your customers can reach you from wherever they are, without it affecting their wallets—which makes you more accessible. If you have customers who like to be able to call you, this is a must-have. 👉 Dialpad tip: Consider both the monthly subscription cost and the cost per minute when it comes to toll-free numbers. With Dialpad, toll-free numbers cost $15 per month on an annual plan or $17 per month on a monthly plan, and just $0.02 per minute. Most toll-free numbers do include a charge per minute for incoming calls to the number. Overseas and international call charges. No matter what VoIP service you choose, you should know exactly what to expect when it comes to additional calling and texting fees. Each provider you consider should have a complete list of how much they charge per minute for calling and text messaging for every country. (For example, take a look at Dialpad’s international call rates here.) Number of VoIP users. Typically, you’ll be charged per month based on the number of users you have. For example, at Dialpad, we offer plans starting at $15 per month per user on an annual plan, and it only requires one user to be on the plan. If you jump to the Pro version (more for small businesses than solopreneurs), it includes more advanced features and costs just $25 a month, and requires you to have three users minimum. The best part about Dialpad, and using VoIP in general, is scalability—you’ll never be paying for inactive users. (As I mentioned earlier, you can easily add or remove numbers right in your Dialpad dashboard based on how your needs change.) How is the VoIP cost for Dialpad cheaper than traditional phone systems? 4 areas you save on . We’ve discussed this throughout, but let’s break it down—how exactly is Dialpad VoIP cheaper than traditional phone systems like PBX? Well, you’ll save both in the setup and the maintenance of your business telecommunications. Staffing. With traditional phone systems, you need IT staff to set it up and maintain it. Traditional on-premise hardware associated with older phone systems require a lot of staff hours to set up and even more to maintain. Your IT staff will be perpetually checking your system and dealing with hardware updates. VoIP, on the other hand, requires very little maintenance in comparison—and your provider’s support team is there to support you whenever you have a problem. Dialpad updates everything on our end for you, with no downtime, and most basic things can be done right in your Dialpad account without having to hire an IT person. Need to add or remove users? You can do that in two clicks. Want to set up a new phone number? Yep, you can do that yourself in minutes too. Copper wiring . Copper wiring, especially today, requires a significant investment. To add new lines to a traditional PBX system, you need this copper wiring. You also need specialists to come in and install it—which, of course, will cost you. (Both time and money.) Going with VoIP eliminates that problem completely. As I touched on above, with Dialpad, you can easily scale the number of lines you have without the hassle and expense of putting in more wires. All it takes is a click of a button to add a line. Equipment. VoIP requires virtually no equipment! All you need is a connection to the internet and a mobile device, laptop, or desktop computer. If you do want to use your old desk phones, you may need to get a VoIP adapter, but that’s pretty much it. And to ensure you have the best internet connection, you may also need to update your modem or router, but this is something that most companies today already have. This is nothing compared to the cost of equipment for traditional PBX telephony, which requires bulky and expensive servers and wiring. It’s also less flexible around desk phones—whereas VoIP gives you the option of using or not using desk phones at all, with PBX this isn’t really an avoidable expense. Setup fees . Because VoIP requires no setup, there shouldn’t be a setup fee. With Dialpad, you pay nothing extra at the start of your service. Any company that tries to add hidden fees during the initial setup should prompt you to look for other options. Compared with the setup fees for traditional phones, PBX looks almost like highway robbery, with its installation fees and extra fees to activate your lines (among other costs). FAQs about VoIP costs. What is VoIP, exactly? VoIP stands for Voice over Internet Protocol, and it allows you to receive and place phone calls over the internet. It was created in the 1990s by developers who figured out a way to make calls over the internet’s data network. Today, it has fully surpassed the capabilities of a traditional PBX system and has become the backbone of many UCaaS (unified communications as a service) platforms that you can use to make phone calls. Is VoIP cheaper than a landline? Yes! That's because VoIP doesn’t require the hardware or maintenance that a landline phone does. With traditional PBX, your bill can exponentially increase if you encounter any problems, or if your system to be serviced, or if you need new equipment... You get the idea. With VoIP, you know what you’re getting and exactly what you’re paying for it. It’s generally always more cost-effective than a landline—with a lot more features. Can you use a normal phone with VoIP? You can use a normal phone with VoIP. If you want to use your original desk phone, all you need is a VoIP adapter. You can also just use your personal mobile phone via the Dialpad mobile app (for both iOS and Android!) to make and receive calls through your business phone number. How much is VoIP monthly? It depends on your plan, how many users you have, and if you have any personalized numbers. For the Standard and Pro versions, Dialpad is $15 and $25 per month, per user respectively. Then you add in international and toll-free calling minutes and phone number subscriptions. If you ever want or need a breakdown of your bill, you can always find it in your Billing Summary, which shows you your current plan and any individual charges on your account. How is VoIP billed? VoIP is a subscription-based service, and typically you have the option to pay monthly or annually. With Dialpad and most service providers, you save more by going on an annual plan rather than a month-to-month plan. On your statement, charges are broken down based on the number of users, room, and/or fax lines. It should also be broken down by local and toll-free lines. Then, at the bottom, are the charges for taxes and fees. Is VoIP worth it? . I'm biased, so I'm going to say yes—but that doesn't change the fact that the cost savings you get with VoIP come with the substantial bonus of getting all the advanced features and analytics that you wouldn't find in a traditional phone system. Not only that, you also don't need expensive telephony hardware or equipment—and you don't have to worry about upgrades or maintenance, and you have the freedom to work from anywhere. There's just so much that VoIP gives you that PBX systems can’t match, along with the transparency in the cost of a VoIP service that's hard to get with a traditional phone company. Looking for an affordable and transparent VoIP provider? 💰 Try Dialpad for free Related Articles. dialpad, work from anywhere Dialpad @ Google Next | Thursday Dialpad communications Say This (Not That!) Dialpad communications Mastering the Art of the Flawless Follow-Up Dialpad
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                            [body] => Keeping you in the loop... Finally, a better business phone system. 18 October 2021 / How much will a VoIP phone system cost a business in 2021? Many people have heard about Voice over Internet Protocol (VoIP) systems, but they know nothing or very little about this innovative communication technology. This blog has been created to help you understand exactly what VoIP is, how it works and what the cost benefits are.  VoIP is a communication technology, which allows the business to convert regular analog telephone signals—the kind that you hear when you talk on the phone—into digital signals that can be transmitted over the Internet. VoIP lets the user place phone calls using specific software that can bypass a traditional telecoms phone company altogether. The online nature of the system means that a phone company is unnecessary as all the calls will use an internet connection instead of a telephone line. VoIP has been around for many years and continues to evolve quickly with ever-increasing software development technologies that complement VoIP and its ongoing potential to continue to transform the world's phone systems completely.  How does VoIP pricing work? To better estimate data usage rates, it's important to understand how VoIP technology works. Voice over Internet Protocol makes calls possible without a standard phone line by assembling digital files, such as video or voice data, into packets. Generally speaking, there are two things to consider when estimating bandwidth use or VoIP data. The number of minutes phone calls typically last. The amount of data that each minute of call consumes. VoIP calls work over the Internet, and since data use is directly dependent on the office's already-existing broadband Internet service. This means that the per-minute cost of VoIP calls is less important for business phone system users.   The cost of setting up the VoIP system is very similar to the cost of setting up any other hardware and software system. There will be costs associated with the materials required and costs associated with the volume of product that will be needed. Is VoIP cheaper than a landline or phone system alternatives? For the vast majority, it is. VoIP is indispensable to offices that make many calls per month. VoIP billings are usually packaged into a flat monthly fee. This is why it makes sense for a business where the staff is routinely on the phone for business. This is especially relevant if overseas or long-distance calls are regular.  There is the possibility for a business to be confused and overcharged, leading to an unnecessary waste of money, CircleLoop offers a comprehensive business phone system package that is pay-as-you-grow and can be adapted to meet your specific business needs. VoIP data consumption ranges between 0.5 megabytes (MB) per minute of call and 1.3 MB/minute on G.711. This number fluctuates based on the technology being used by the VoIP provider and the caller's usage habit. The monthly rate for a VoIP service can add to the higher Internet bandwidth and the cost of replacing all the phone terminals; this is why VoIP plans are adaptable to a company's size, a number of features, expected amount of data use, and so on. VoIP and landlines offer very different experiences and benefits and two completely different pricing points.  Here are some of the main cost differences to consider: VoIP Landline/PBX Billings are a flat monthly fee Billings based on monthly usage Beneficial to long-distance calling Expensive long-distance calls No expensive, bulky hardware that requires a dedicated room Expensive up-front costs for bulky on-site hardware Quick setup and installation (lower installation costs) Expensive and complex cable network implementation  . VoIP benefits with CircleLoop. VoIP allows a cloud-based solution to give you maximum flexibility. Easily record your calls to improve your internal processes. Integrate with Hubspot, Pipedrive, Xero, and all your other favourite tools Add virtual numbers to your account to appear local. You can take calls anywhere you have the app and an internet connection. Call analytics give you complete oversight of your team's performance. You can customise your IVR menus, call forwarding, and call routing. What costs are involved for the installation of VoIP systems? With some providers, like CircleLoop, there are no installation costs involved; however, we recommend running a VoIP system on a wired Ethernet connection or on WiFi instead of mobile data for the best performance. Why choose CircleLoop for your VoIP phone system? Most customers interested in a VoIP system choose to purchase new VoIP phones to take advantage of all of the features that cloud phone providers offer. VoIP offers the Standard version of the traditional private automatic branch exchange systems by default. VoIP prices depend on the company's size, meaning a small company will pay less, regardless of the amount of use. If you are still unsure about whether a VoIP phone system is a more viable alternative to traditional phone lines for your business, contact our Customer Success Team to discuss our available price plans and VoIP phone system prices. CircleLoop. Read more posts by this author. Read More   About Us Pricing Plans Features Help Centre Blog Apps Circleloop.com Starting Up Growing Established Case Studies Partners Capsule Office 365 Hubspot Zoho More Integrations
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                            [title] => Cost Analysis: Business VoIP vs. a Traditional Phone System – UniVoIP
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                            [body] => Cost Analysis: Business VoIP vs. a Traditional Phone SystemThe Choice is Clear. There is Significant Cost Benefits to Selecting Business VoIP.   When VoIP was first introduced into the business world, many were skeptical and feared the functionality was far greater than what their office needed. Inevitably, many believed that this meant higher costs associated with more features that they weren’t going to use nor need any time soon. This lead small to medium businesses into a denial that VoIP wasn’t the right fit for them and would cost an arm and a leg for even the simplest of an upgrade. The truth of the matter is, even if a business doesn’t need advanced functionality, it still stands to benefit from switching over strictly from a cost advantage perspective. So to make matters even better, not only does a company save money, the advanced functionality will always be there depending on unique needs and growth. The solution scales with company growth, but the cost does not. So when a business is growing exponentially, VoIP makes it easy and cost-less to scale, where as an on premise infrastructure may stunt growth or require a fortune to expand. Upfront, Implementation and Ongoing Fees. When we look at it from an upfront expenditure perspective, the installation or upgrade for a traditional phone system can cost anywhere from $500 – $2,000 per user, making on premise PBX inherently more expensive during implementation. Not only that, with traditional phone systems, there are ongoing usage, maintenance and new feature fees that quickly add up to fluctuating monthly expenses. However, with VoIP, maintenance, customer service, feature enhancements and upgrade fees are all rolled into one monthly subscription plan – leaving businesses with controlled and predictable monthly expenses. So other than VoIP removing the headache of dealing with continuous fluctuating costs, any changes done to the system can be done on the fly and without unexpected fees. Mobility and Operating Expenses. From a mobile perspective, we live in a world where businesses are adopting more technology that allows for complete employee mobility – ultimately shrinking office spaces and leveraging telecommuting opportunities to reduce operational expenses. This significant reduction in operational expenses is unparalleled as a traditional phone system just does not have the functionality to promote a productive mobile workforce. Upgrading Outdated Equipment Costs. In reality, a traditional phone system consists of antiquated technology that is expensive to maintain, lacks modern features and typically becomes obsolete quickly. The traditional systems just do not experience the same kind of technological advancement nor nurturing of innovation that VoIP systems do. So what does this mean for businesses running on legacy phone systems? A lot of money being spent on continuous upgrades, changes, fixes and replacements (sometimes there are no replacements). With VoIP, technology is new, self-evolving and durable so that equipment is the last thing a business has to worry about when putting together their annual budget. Menu
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                            [body] => How Much Does A VoIP Phone System Cost? If you are thinking of upgrading your phone system to a VoIP phone system (Voice over Internet Protocol), you have come to the right place. VoIP replaces the traditional (and very old) telephony technology that runs over copper wire cables like it has in most places for decades. VoIP networks run on the same internet and network cabling that connects your office computers, servers, routers, and other network devices. As you may already know, the costs of maintaining those old, dedicated copper wire telephone connections are surprisingly high! A comparable VoIP phone system can save thousands of dollars when compared to an old, on-premises PBX (“Private Branch eXchange”) business phone system. A well-engineered VoIP phone system will be superior in every way to most PBX systems and cost much less. What is VoIP Telephony? Voice over Internet Protocol Telephony is a communications method based on a set of standards that provides voice service phone calls using an internet connection instead dedicated communications equipment, copper phone lines, and a particular telephone service provider like Verizon or AT&T. VoIP protocols convert your analog voice sounds into digital signals, compresses the digital signal, and transmits it over the internet just as if the voice signal was computer data. A VoIP service provider manages and routes call data between all users. On the receiving end, the digital signal data is uncompressed and converted back into the analog voice sounds that you hear through your handset, cell phone, computer or speakerphone. VoIP service is popular because users can make phone calls without any specific, dedicated telephone service, which saves them on call charges. If users have internet access, you don’t need to have any dedicated copper phone lines. This allows employees to easily work from home or other remote locations away from the main company office. To place a call using VoIP, you need a VoIP compatible desk phone or handset, or a VoIP app. That means the calling device is assigned an IP address so that calls can be made over the data network. Unlike old landline phones, VoIP phones can operate in a HD (high-definition) mode for improved call quality. Although the previous explanation sounds pretty simple, there are some more technological concepts that make up the basic VoIP phone service that are helpful to understand. How Does a VoIP Phone System Work? In its most basic form, a VoIP phone system is a technology used to make phone calls through an internet connection instead of a dedicated copper-wire telephone line. A VoIP system converts analog voice signals into digital signals and transmits them like data packets over a regular internet connection. A VoIP server connects VoIP calls to other telephone networks. As long as you have a fast and reliable high-speed internet connection, you are all ready to set up VoIP telephone service. Most VoIP systems consist of a VoIP phone (a VoIP desk phone, handset, speakerphone, cell phone or computer with VoIP software and a headset), and a VoIP Server or SIP server, which typically resides at the VoIP service provider location. VoIP phones almost always work better than a traditional PBX-based analog phone because the capabilities of a digital phone system are so much more advanced. VoIP runs over the internet, and your data is transmitted securely in the cloud. You can manage your VoIP system through a digital dashboard or control program that runs on a regular internet browser. These management software programs allow users or admins to control access, manage system users, and set up user options. Now that you understand how VoIP phone systems work you are probably wondering how much does it actually cost to implement a new VoIP phone system? What variables impact that cost? What are the ongoing monthly and annual expenses for a VoIP phone system? This article will give you a good idea of how much you can expect to spend on your VoIP phone system. So How Much Does a VoIP Phone Really System Cost? On average, a VoIP phone system costs range between $100 and $500 per extension. Ongoing costs, including maintenance and service fees generally run between $10 and $25 per extension per month. How is VoIP Phone Service Priced? There are two chief factors that impact the cost of a VoIP phone system. The first cost factor is the number of extensions that you need. This is the cost to purchase, configure, and install each phone, plus a monthly charge for each extension. To estimate your cost of extensions, think about how many employees will need a phone at their desk, and that should be a fairly accurate estimate of the number of extensions you will need. The second chief cost factor is the number of outside lines or call paths that you need. You may have 50 phone extensions, but only 10 of those people need to make phone calls outside of the organization at one time. You will need to buy 10 call paths. There is also a one-time set-up cost of porting your old extension numbers from your existing provider to your new VoIP provider. What Factors Drive the Price of a VoIP Phone System Up? Let’s drill down into the factors that drive the price of a new VoIP system up. The chief factors that increase setup costs are the number of extensions, and what existing equipment and infrastructure you have in place. The Cost of New Phone Equipment. Most customers will purchase new phone hardware to maximize the advanced features their new VoIP telephone system will provide. If you need to put new VoIP desktop phones in place, the typical costs are $100 to $200 per phone. Expect to also pay a labor and professional services fee of $25 to $50 per phone for installation and configuration costs. If you have existing VoIP desk phones it may be possible to program them to work with a new VoIP system or provider. Expect to pay the going rate ($25 to $50 per phone) for professional services if the re-programming process is even possible. Keep in mind that VoIP desk phones that are even 2 or 3 years old may already be obsolete in terms of their ability to leverage new features and capabilities. In the event that you will use desktop or laptop computers and cell phones to run the VoIP software and/or app, and not need new desk phones, you will likely pay between $25 and $50 per extension for software, headsets, and professional services for installation. Network Infrastructure Costs. Each phone extension needs its own connection to the Internet. Many times, we can use the existing network cabling to connect the phones. Even if a desk area only has a single network connection available, most VoIP phones have a pass-through style port that can be used to connect the device without compromising speed or call quality. If a VoIP phone has to be installed in a location that doesn’t have a network connection, an additional network drop must be installed. This will incur a modest increase in material and labor costs. You may also elect to upgrade your network routers and switches if they are older, slower or if you wish to use PoE (Power over Ethernet) to eliminate the need for additional electrical connections. Costs for infrastructure upgrades and improvements vary widely, please feel free to contact us for more information and for cost estimates to upgrade your network infrastructure. Don’t Forget Phone Number Migration Costs! Usually there will be a cost to migrate or port your existing phone and extension numbers to the new VoIP service provider. You should plan to pay a one-time cost per extension of $20 to $30 to switch your numbers over. Ongoing Monthly VoIP Phone Service Costs. Each VoIP phone extension generally costs about $10 to $15 per extension per month. Additional features and devices can drive this cost up to $25 per extension per month or more. What Factors Drive the Price of a VoIP Phone System Down? Let’s explore ways to drive the cost of a new VoIP system down and save money! The Cost of New Phone Equipment. If you have existing VoIP desk phones it may be possible to program them to work with a new VoIP system or provider. Expect to pay the going rate ($25 to $50 per phone) for professional services if the re-programming process is even possible. This could save you $100 to $200 per extension over the cost of brand-new desk phones. In the event that you will use desktop or laptop computers and cell phones to run the VoIP software and/or app, you will likely pay between $25 and $50 per extension for software, headsets, and professional services for installation. Again, this could save you between $100 and $200 per extension when compared to the cost of brand-new desk phones. Network Infrastructure Costs. If you currently have new switches and routers, your cabling was installed in the last 5 years in your office locations, and have previously invested in PoE technology, you are probably in good shape and will not need to make any additional infrastructure expenditures in order to fully implement a new VoIP phone system. Phone Number Migration Costs. Usually there will be a cost to migrate or port your existing phone and extension numbers to the new VoIP service provider. You should plan to pay a one-time cost per extension of $20 to $30 to switch your numbers over. You will likely not be able to avoid this cost. Ongoing Monthly VoIP Phone Service Costs. Each VoIP phone extension generally costs about $10 to $15 per extension per month. Additional features and devices can drive this cost up to $25 per extension per month or more. To save money, take a very close look at the available features, and think hard about what you really need (like 911 service) and what you probably don’t need (per user recording, or built-in digital greetings and messages). How Do VoIP Phone System Costs Compare to Legacy On-Premises PBX Systems? VoIP phone system costs can be a fraction of the cost of an on-premises legacy PBX with copper wire landlines. A local company with 20 employees was paying more than $2,000 per month for their old phone system. After moving to one of our VoIP services, they are now paying $700 per month for a monthly savings of over $1300 or 65% per month. Why are Some VoIP Providers More Expensive? The most common reason that some VoIP providers are more expensive is that they tend to work with larger businesses who need more features and have large numbers of extensions. As a result, you may end up paying for some features that you will never need or ever use. Also, be sure you ask the VoIP vendors to give you a calendarized implementation schedule. As a customer you may be paying more for an accelerated implementation schedule that you don’t really require. Why are Some VoIP Providers Less Expensive? The most common reason that some VoIP providers are less expensive is that they have a great deal of experience working with small to medium businesses that don’t need all the bells and whistles that a larger company would need. That way, you don’t end up paying for some features that you will never need or ever use. Conversely, be sure you ask them to give you a calendarized implementation schedule. Some VoIP companies will throw only one or two implementers on the project, and the schedule may run into several weeks and then several months. By limiting the labor resources, and stretching out the implementation timeline, some VoIP vendors will be able to show you an artificially lower price. So What Can My Business Expect to Pay? We will assume a 50-person company upgrading their old PBX phone system to a new VoIP phone system. They would like all-new desk phones, plus a few more for the non-office and conference room spaces. They have 5 numbers to port over – sales, service, admin, a toll-free number, and a number for a remote sales office. When we looked at their call volume and outbound usage, we estimated 20 call paths would be needed. They wanted call recording for 3 manager lines, and 2 conference call bridges. Based on these assumptions, this fictitious company would pay about $15,000 in one-time fees, and about $1000 per month in recurring charges. For an exact estimate of what a new VoIP phone system will cost your business, please contact us for a free, no-obligation, no-hassle evaluation and quote. Where Does VBS Fit? Virginia Business Systems has a long history of successful migrations to VoIP telephone service. We offer VoIP phone solutions from Cytracom and Konica Minolta Unified Communications. Both of these providers offer quality, price-effective VoIP phone solutions that are scalable and offer a variety of features to meet the needs of just about any size business.  If you’re ready to upgrade your phone system, please click here to contact one of our VoIP phone system experts. We’ll help you to choose the VoIP phone system and features that are right for your business! As you begin to understand production printer costs, you may realize that there are substantial cost and price differences between production printing dealers, even for the exact same device. You may ask yourself why. Here are some reasons why: Some dealers cost more because they have experienced production printer technicians who command higher salaries. This will benefit you as a customer in the long run, as a cheap production printer will end up costing you more in the long run if it is broken all the time. Look for a production printing repair service with skilled techs. Many production printing dealerships cost more because of the brand of production printer that they sell. Much like automobiles, some brands command a higher price. A BMW is going to cost more than a Chevy. A similarly featured Konica Minolta production printing device may cost more than a Canon. Be sure to communicate your device requirements when discussing production print costs with your local copier dealer.
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                            [body] => Business VoIP: How Much Does a Digital Phone System Cost? Posted by John Taylor | Jun 28, 2020 6:09:06 PM Tweet READ TIME: 4.5 MINS. Your office technology devices, such as phone systems, are continually evolving to keep up with new and emerging software, like business VoIP solutions. Have you ever heard of VoIP for business? Maybe you’re not exactly sure what it means.  Before we discuss how much a digital phone system costs using business VoIP, we’re first going to give you some background on business VoIP. Learning the benefits of VoIP is a significant step in technology you can take in furthering the success within your organization.  VoIP stands for Voice over Internet Protocol, or Voice over IP. Think of VoIP as a conversion tool that allows your business to make phone calls directly from a computer, a VoIP phone, or other data-driven devices.  Business VoIP is not your traditional phone service. VoIP gives you access to advanced applications, allowing you to take advantage of a wide variety of additional features. These features can increase productivity and call quality.  Business VoIP solutions cater to evolving businesses, who utilize all forms of communication, such as telephone calls, faxes, voicemail, email, web and video conferencing or meetings, and so much more.  VoIP for business is the digitization of old phone systems and solutions. Regardless of your industry or business type, it’s all about keeping up with the times. Whether you’re ready or not, the demand for more advanced and evolving technology isn’t going anywhere.  So now that you (hopefully) have a better understanding of business VoIP, let's dive into the costs of digital phone systems for your business needs.  To learn even more about VoIP for business, read our article, What is Business VoIP and Is It Right For You?    VoIP For Business: Associated Costs.   Like we mentioned earlier, business VoIP is a modern-day phone system. Because of this, the implementation of VoIP encourages cost savings for your business money when compared to older or traditional phone systems.  Just like any information technology services, the costs of business VoIP can vary depending on individual specifications and needs of your employees and customers. When considering VoIP services, there are some significant factors to take a look at when choosing a VoIP provider.  Some of these factors include:  The background and expertise of the company  Whether you’ll receive exceptional customer service or a great customer experience. Do you know the difference between customer service and the customer experience? Read our article to learn more, Customer Experience: How to Achieve SMB Growth and Slay the Giants.  The ease of implementation and use of new technology  The main features and benefits of their services and products that specifically pertain to your requests The cost comparison of the phone systems you currently have and the new phone systems being offered  The costs associated with VoIP phone systems can certainly seem intimidating. However, don’t let the costs scare you. With the right phone services team, your business can end up saving money and have more functioning phone systems. You just need to learn how to navigate the pricing for a better understanding.   . How Much Does Business VoIP Cost? As we’ve mentioned earlier, the costs associated with business phone services vary depending on the provider you choose and the services your business requires. Typically, most digital phone system providers offer two types of costs: A monthly line rental fee Costs for your usage  These costs mean that you’ll pay a monthly fee for the phone services from your provider, as well as additional charges for outbound calls you make. Make sure to do your research because some VoIP phone providers also include call packages, which might help out with overall costs.  Some phone providers also offer VoIP “per-user” costs, which might be a better option for your business. Here’s a brief description on a  VoIP per-user plan: VoIP per-user plans are calculated by the number of lines you need open or available at a given time. So, if twenty of your employees will be using their phone systems at the same time, you’ll need twenty users for your phone lines. If a user has their line “live” and are online with two physical phones or handsets, it still counts as one user.  The costs are lower when you have a lower user-count. Like we’ve said earlier, the cost of business VoIP systems range in price, depending on your needs and employees, the feature set, the integration costs, and the cost of equipment. However, the average cost of VoIP services ranges around $15–$50 per user.  Keep in mind that the more users you have, the more affordable VoIP services are. Don’t forget that these costs don’t include any equipment you might purchase or lease from the provider.    Add-Ons and Special Features of Business VoIP. Just like your other office technology devices, special features and add-ons of VoIP also determine the costs. A great phone system provider gives you options depending on the specific features you’re interested in or you can take advantage.   Even though add-ons might seem like unnecessary features, there are a few that are a must if you truly want the best VoIP experience. You should require the following from any VoIP phone system provider your interested in: Calling from any device. Everyone places and receives calls in different ways, and it’s essential that your employees have choices. Find a phone services provider who gives you the flexibility to add users to a choice of either hard and softphones, as well as any apps for mobile devices used to make calls.  Simple user and system management. It would be problematic if monitoring your digital phone systems was complex or confusing, right? Your business VoIP phone systems should be easy to monitor and manage users, numbers, and call activity by accessing a user-friendly online portal.  Customer support and experience. We spoke earlier on customer experience and finding a provider who is dedicated to your individualized needs. A great business VoIP provider has an in-house team that assists with customer care requests, including a support line, call center, or help desk. Speaking of customers and VoIP phone solutions, read an article by AZ Big Media, How VoIP is Changing Customer Interactions in 2019.   Other features that your business might be interested in include: Voicemail to text: If you don't have the time to call someone back once receiving a voicemail, voicemail to text is for you. This features allows you to respond in the form of a text message originated from a cell phone. Virtual extensions: A virtual extension (or a virtual number) is a phone number that forwards to another phone number. Call recording: Call recording software enables you to record phone conversations using VoIP in a digital audio file format.  Web integration: Web integration connects all the outputs of all activities and components essential for carrying out a web project as a whole. The web integrator is a partner who provides a guarantee to a customer that the project will comply within agreed specifications.  Final Words on Business VoIP . It might seem a little confusing, but that’s ok! It’s not always an easy concept to understand. However, VoIP is an essential and substantial improvement in technology, and it’s critical to learn the ways it can help your business grow.  Make sure to take some time and do your research on the best business VoIP companies in your area.  One of our purposes at AIS is to inform our customers and our readers on new and emerging technology for your business. The more knowledgeable and educated you are on office technology solutions, the better purchasing decisions you’ll make. If you still have questions, want to learn more about VoIP, or about any of the other products and services we offer, reach out to us, here. We’re here to give you peace of mind to help you win more business.     Topics: Telecommunications, Articles, All Topics, All Industries Written by John Taylor. As our Senior Technology Consultant, John Taylor has been in the business technology industry for over 20 years. LinkedIn Leave a Comment. FILTER BY TOPICS. All Topics Copier & Printers Managed IT Telecom Work From Home Insider Sales Marketing Service Subscribe to Our Blog. Recent Posts. Most Popular Posts. Quick Links. IT Services Copiers & Printers Document Software Phone Systems Industries Subscribe to Our Blog! Corporate Headquarters. 3865 W. Cheyenne Ave. Suite #505 North Las Vegas, NV 89032 Toll Free: (855) 448-4247 CALL or TEXTDirect Dial: (702) 951-4AIS (4247)Fax: (702) 951-4300Email: [email protected]   Nevada W-9 Form AIS San Diego. 7310 Miramar Road, Ste 470 San Diego, CA 92126 Direct Dial: (858) 429-6230 Toll Free: (855) 448-4247 CALL or TEXT       California W-9 Form AIS Corona. 371 Corporate Terrace Circle, Ste 101Corona, CA 92879 Direct Dial: (951) 602-5750Toll Free: (855) 448-4247CALL or TEXT   AIS Palm Desert. 75400 Gerald Ford Dr. Ste 122 Palm Desert, CA 92211 Direct Dial: (760) 346-1124Toll Free: (855) 448-4247CALL or TEXT All product names, trademarks, and registered trademarks are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. The use of these names trademarks and brands do not imply endorsement. AIS employees are always professional, friendly, and knowledgeable. Service is impeccable! Equipment is top notch! - Kim Alexander © 2020 AIS | Las Vegas | San Diego | Los Angeles | Inland Empire | Orange County | Palm Desert Privacy Policy
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                            [body] => A Road Map for Business VoIP Costs by Joe DeBari From service plans to porting fees, learn about the types of business VoIP costs you can expect to find with a VoIP phone system. While this blog is meant to give insight into the costs you may encounter when using a VoIP service, consult your specific VoIP provider’s website and Terms and Conditions to understand the exact charges you will incur with them. VoIP services offer full-featured communication platforms for a lower cost than compared to a typical in-house PBX system. But what are some of those charges that businesses can expect to find on their invoices? From service plans to porting fees, we provide information here on business VoIP pricing. VoIP Monthly Plan Cost. The main cost for your business VoIP service is your monthly subscription plan. This plan lays out the voice, video, communication, and collaboration features that your business has access to from your VoIP provider. Plans vary significantly from provider to provider, and providers even offer different tiers of service, giving customers a variety of choices to fit their business’s needs. Most VoIP plans offer unlimited calling with “Fair Use” policies; consult the specific plan to see if the unlimited calling area is within the United States only or includes the US plus additional foreign countries. When international countries are not included in unlimited calling plans, you will have to pay per-minute charges to call international numbers. Rates will be listed on the provider’s website. In addition to unlimited calling, each service tier offers an increasing number of VoIP phone system features. More expensive tiers will include features like video conferencing, ACD queue dashboards, fax, SMS, and other advanced communication services. Business VoIP monthly plans offer a variety of voice and video communication features essential for businesspeople. VoIP plans are usually calculated on a per-user per-month, or per-line per-month, basis, resulting in a flat monthly plan cost. While customers typically pay for their selected plan each month, certain VoIP providers offer discounts if customers choose to be billed annually. OnSIP offers an unlimited calling plan, but our distinguishing pricing plan is our Basic plan (though there’s nothing basic about it!). This plan provides customers with a base set of features, including a few voicemail boxes, ring groups, auto attendants, and a dial-by-name directory. Should businesses need more features beyond what the Basic plan provides, they can add on (and remove) additional VoIP features on an as-needed basis. On this plan, toll and toll-free phone calls are charged to the customer at a low per-minute cost. Customers who select OnSIP’s Basic plan do not get charged on a per-user basis—rather, they only pay for the phone calls that they make and for the features (base set + any additional features set up) that they are using each month. Customers can set up as many users as they need without adding flat per-user fees to their monthly bill. Taxes and Fees. This goes without saying, but the VoIP monthly plan that you select will also have additional taxes and fees billed alongside it. These taxes cover charges levied at the federal, state, and local municipality levels. You may also see E911-related fees that go to support your state and/or local 911 and other emergency services. DID Charges. Direct inward dialing (DID) phone numbers provide flexible options on where to send your phone calls. While they act basically the same way as regular business numbers do, DID numbers can send your calls to a specific endpoint (like a desk phone) or to multiple endpoints (for example, if a staff member has multiple registered phones). DID numbers can be local (“toll”) phone numbers, toll-free phone numbers, or vanity phone numbers. Businesses get DIDs directly from the VoIP service that they are using. If not factored into your monthly plan, DID charges appear as separate line items. You’ll most likely pay a one-time purchase cost for the DID number as well as small monthly recurring charges for as long as your business is using the particular number. Porting, or LNP, Fees. In addition to purchasing new DID numbers from your VoIP service, you can also port in any existing phone numbers that your business currently has. The local number portability (LNP) process is mandated by the federal government (with some rare exceptions) so that companies can keep their phone numbers when switching telephone providers. You can port both local and toll-free numbers. You might have one-time LNP charges imposed for each phone number that you port in, and they cover the costs involved for your VoIP provider acquiring and transferring the number(s) over to their service. Your provider may offer discounts if you are porting over a big block of phone numbers at the same time, so it’s definitely worthwhile to ask. E911. Enhanced 911 (E911) enables a VoIP user to make emergency calls to 911 and transmit her callback number and physical address to the operator. There is usually a small pass-through fee that VoIP providers charge to recover the cost of providing the service; it’s commonly charged on a per-user per-month basis. If the charge isn’t included in the monthly plan, you should find it as an additional line item on your invoice. VoIP Phones. One of the few pieces of hardware that you may need with your business VoIP service are VoIP phones. While VoIP phones look like landline phones, there are a few key differences between them. VoIP phones use an Ethernet connection to transmit phone calls via the Internet rather than being plugged into a telephone jack in the wall. Also, many VoIP phones offer Power over Ethernet (PoE), a feature that powers your phone through an Ethernet cable instead of a separate power adapter. VoIP phones come in a variety of different models, from touch-tone to touchscreen! Some VoIP providers operate phone stores that sell a limited assortment of VoIP phones directly to their customers. If that’s the case, you’ll pay a one-time purchase charge to the provider for each phone that you buy. Other VoIP providers work with a variety of VoIP phone brands. These providers may not sell phones directly to their customers but instead allow them to purchase phones from a third-party vendor to use with the service. OnSIP works with any brand or model of VoIP phones that are also compatible with the SIP RFC standards. Furthermore, we don’t sell VoIP phones to our customers, and customers are free to purchase phones from any vendor that they choose. Should OnSIP customers need to purchase VoIP phones, we can recommend a preferred third-party vendor if they wish. Notably, some VoIP providers even offer VoIP phone rental programs. For a monthly fee, customers can choose from among a limited selection of phones and rent them directly from the provider. This is an add-on fee charged alongside the monthly plan cost. If you’re in the market for VoIP phones for your business and need some recommendations, download a free copy of our Top Business VoIP Phones guide. VoIP Softphones. Most of the major players in the VoIP industry have their own softphones. These are software-based telephones that are available in a web browser window, through a computer desktop application, or on a mobile app. Customers can typically download these softphones directly from their VoIP providers and use them with the VoIP service. OnSIP's desktop and mobile apps connect staff members to the office and to their customers from wherever they are working. OnSIP’s mobile app lets users make and receive work calls, video call coworkers, check voicemail messages, and view coworker availability statuses directly from their mobile phones. Our web and desktop apps additionally offer group video conferencing, ACD queue dashboards, drag and drop call transfer, and in-app chat. The web, desktop, and mobile apps are all available to OnSIP customers for free. Related Business VoIP Costs to Consider. Some associated charges that you won’t pay to your business VoIP provider but should still think about when switching to a VoIP service are: Internet connection: You’ll need a reliable Internet connection that can handle your VoIP voice and video calls. Take our free VoIP Quality Test to see how your current network will handle VoIP traffic. Routers and WiFi devices: You’ll need a good-quality router to handle both VoIP calls and daily Internet usage. Download a free copy of our Top Business VoIP Routers guide to see which devices our network engineers and Customer Success team recommend. Headsets: Consider investing in good headsets for staff members like sales and customer support reps who are consistently on the phone throughout the workday. Headsets will let them comfortably answer phone calls, tune out environmental noises that could interfere with their conversations, and even get up from their desks to walk around while on calls! Learn more about Small Business Tips Related Articles. In Search of Business Phone Service? Tempted by Cable's Triple-Play? What SMBs Might Consider First 5 Signs Your Office Phone System Can't Keep Up Learn more about Small Business Tips ©2004 - 2020 Intrado. All Rights Reserved. Legal & Privacy | Diversity | Tariffs | Blog & Corporate News | Investor News | Contact
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                            [body] => The Ultimate Guide to Phone System Prices By Aimee Bradshaw | Writer and researcher | Updated: 3 March 2020 If you’re looking to invest in a new phone system and want to know how much you’re likely to pay, take a look at our telephone system prices guide for insightsIt’s pretty hard to pin down the cost of a phone system. After all, there are so many elements you need to think about – handsets, hardware, call plans, software, installation, maintenance… the list goes on. So while we can’t give you the exact cost of a telephone system, we can provide you with a ballpark figure. To break it down, we’ve split our telephone system prices guide into three sections, covering analogue phone systems, hosted VoIP phone systems, and self-hosted VoIP phone system costs. Just bear in mind that this is a rough guide – for exact figures, you’re better off getting in touch with suppliers for an accurate quote. Expert Market’s price comparison tool takes away the effort of trawling through websites to find telephone system prices, and sends suppliers straight to you.Just tell us a little bit about your business, then the suppliers that best match your requirements will be in touch! Analogue phone system prices. While it’s worth bearing in mind that BT is going to start switching off the landlines by 2025, analogue phone systems are still a good short-term solution. And with many landline handsets now having IP capabilities (the ability to connect to the internet), your analogue handsets at least won’t be a wasted investment.PBX and key phone prices. For an analogue business phone system to offer optimum functionality, it’ll require either a PBX (private branch exchange) or a key phone. The difference between a PBX and a key phone is that, while a PBX digitally sends a caller to the right handset via an auto-attendant, a key phone uses a light system to display when a line is busy, enabling the right person to pick up the call. To give you an idea of costs:A PBX that consists of two phone lines with six handsets costs around £160A PBX with 16 lines and up to 64 handsets costs around £900+A key phone that supports 16 handsets costs around £125 – £250It’s worth bearing in mind that key phones aren’t as scalable as a PBX, so spending more on the off-set may mean that you won’t have to pay as much in the future.Multi-line phone system costs. If you’re thinking that your business doesn’t need that many phones, you can always look into a multi-line phone system. These consist of a number of phone lines, plus two to 10 handsets, but don’t offer the same call handling features, such as an auto-attendant. Panasonic offers six-handset multi-line phone systems from £99, and BT will usually install a new landline for around £250. This means that expanding to a two-line phone system with six handsets will cost you around £350. Get tailored phone system quotes Receive Quotes Hosted VoIP phone system prices. Hosted VoIP is the most popular choice of VoIP phone system. It means that you pay a provider to host your internet phone system on their servers. Providers will usually charge a configuration and installation fee when you purchase your VoIP phone system, then there’s the cost of handsets and software to consider, too. The installation and configuration fee is usually in the region of £250 for half a day.It’s easier to split the rest of the costs of a hosted VoIP phone system into handsets and software:Phone system handset prices. The price of a phone system handset varies depending on the specification of the phone you need. Although all VoIP handsets will enable you to make full use of the features of your VoIP phone system, cheaper handsets won’t be as intuitive to use as more expensive handsets.Below, we’ve provided you with some guideline prices:Low spec – £50 Medium spec – £100High spec – £1502-30 handsets£100 – £1,500£200 – £2,000 £300 – £6,00030-60 handsets£1,500 – £3,000£3,000 – £6,000£4,500 – 9,00060-100 handsets£3,000 – £5,000£6,000 – £10,000£9,000 – £15,000VoIP phone system software costs. Most phone software is charged on a per user, per month basis. And while some providers charge a set fee for the entire software package, others limit the features you can use depending on the price you pay. While we’ve provided you with a rough guide below, it’s best to get in touch with individual suppliers to know what’s included in each of their packages. Our price comparison service makes it really easy for you to do this. Just provide us with a few details about your business, and we’ll send you the best suppliers for your requirements. Small businesses  Medium businesses Enterprise2-30 users£26 – £390/month£36 – £540/monthn/a30-60 users£390 – £780/month£540 – £1,080/month£720 – £1,440/month60-100 usersn/a£1,080 – £1,800/month£1,440 – £2,400/monthWhat do phone system software packages usually include?Here’s a list of the features you can expect, based on the type of package you choose. Basic small business phone system packages generally include: Auto-attendant Call loggingCall queuing Call recordingCall conferencingMedium business phone system packages generally include:All of the above Call recordingCall monitoringCRM integrationMulti-level attendantEnterprise business phone system packages generally include:All of the aboveWeb meetingsVideo meetings ▶ Read more: what is unified communications and why does it matter? Self-hosted VoIP phone systems cost. A self-hosted system means investing in a self-hosted PBX, and to purchase and configure a PBX isn’t cheap. Including the cost of the handsets, a self-hosted PBX phone system can cost in the region of £600 to £800 per employee. You’ll also need to consider the cost of an internal or external tech team to install and configure the system. These prices will vary depending on the size of your business and the phone system features you need. For example, Asterisk sells free software that can turn an office computer into a dedicated onsite telephone system host. The expense isn’t in the software, or even in the server/dedicated computer, it’s in the technical team that will need to build your telephone system from scratch and maintain it.  What should I do next?Why not get an exact price for a phone system by using our cost comparison service? All you need to do is provide us with a few details about your business, and we’ll match you with the best phone system suppliers for your needs. You can compare prices, talk to suppliers, and gain a better idea of the phone system you should be investing in. Aimee Bradshaw Writer and researcher Aimee is Expert Market’s resident telephone systems and point of sale go-to. If she’s not writing about business products, you’ll find her daydreaming about dog walking on Dorset beaches. Now Read A Guide to GSM Desk Phones The 11 best VoIP providers in the UK 4Com Review: Is a 4Com Phone System Right for Your Business? How Does A Telephone Exchange System Work? How to Report Telephone System Faults for Your Business Lily Comms Review: Is it the Right System Right for Your Business? Mitel Phone Systems Review Multi-Line Phone Systems For Business
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                            [body] => How to reduce your business phone bill with VoIP?Olivia MaierMay 18, 2021 · 4 min readThis guide describes how a VOIP telephone system works and how it can help you save money on your business bills. We’ll show you how to reduce your phone bill and upgrade your phone systems for less than half of what you currently pay for the phone alone.What is VoIP (Voice over Internet Protocol)?Voice over Internet Protocol is a technology that allows your business to make and receive phone calls over the internet, being more reliable and flexible than traditional telephone networks.A VoIP system provides all the same functionalities as a traditional analog phone system, but they differ in how these functionalities are provided. VoIP technology will take analog voice signals and transform them into digital signals. Those digital signals are then sent as data over the internet.Why choose VoIP technology?With so many benefits, VoIP can help make your business more cost-effective. You can worry less by switching to a VoIP phone solution. Another reason you might consider VoIP telephony systems for your business is that your company needs are changing. As your team grows, it’s time for companies to think seriously how to leverage their phone service.The demand for telephone lines increases depending on business needs, such as the number of employees, the size of the company, and the need for customer service. If you see an increase in calls from new customers or a change in business requirements, you should start thinking about expanding such a service.BONUS: Small business VoIP phones also come with powerful features that help your small business make a big impression on your partners and customers.How to cut company phone bill costs?First of all, you need a VoIP service plan to use a phone number for your business, and you also need a VoIP service provider to enable you with a business VoIP telephone system. Yodel.io is a service provider for business telephony calls over the Internet. It is the number #1 business telephone system for Slack.Of course, the best VoIP telephone service for your business is the one that provides you with all the features you need at a price you can afford. If you are considering switching to VoIP telephones and are looking for the cheapest VoIP telephony solution, don’t let the price affect you. You will need a budget and take into consideration the costs associated with switching. Therefore, search for the best VoIP telephony provider with all the features you need and can use at a reasonable price.If your phone bill includes minutes, SMS, local, or distance charges, you can immediately search for a new phone provider. In some cases, VoIP phone providers can port your existing phone number and incorporate it into your new phone system.One of the best ways to cut your phone bill is to have a clear understanding of what you’re paying for in the present. If you stick with your current telecom provider without reviewing your phone bills and comparing them to other alternatives, you are almost certain to pay far more than you need to. Being proactive with your account can help you reduce your company’s phone bill and you can avoid frustration if you have trouble billing.If you’ve been looking at your small business’s phone bill recently and wondering what you can do to cut costs, VoIP is the answer. Now you too can figure out how to reduce your landline phone bills and instantly cut your monthly expenses. How much can you save on your mobile phone when you switch to a VoIP service provider? If you switch to the new cloud-based VOIP system, you could reduce your phone bill by 40-60%.In the end…. VoIP is a great option because, unlike traditional business telephony systems, you don’t need to set up complicated equipment and have IT staff to manage it. If you are considering switching to a Cloud Business Phone Service, we recommend that you contact your chosen VoIP provider and tailor it to your specific business needs.Got another minute? Read up on our other blog posts:. productivityReal Relationships with Virtual Clients. If you work with virtual clients, I’m guessing at one point or another you have found yourself …Olivia MaierSeptember 07, 2020 · 4 min readopinion piecesIn Tech B2B Startups, How Useful is Cold Calling?Is it worthwhile to engage in this sales tactic, or should your team be investing their time …Olivia MaierDecember 22, 2021 · 4 min readknowledgeWhat is a Private Branch Exchange (PBX)?We’re here to give you an easy to understand guide to PBXOlivia MaierOctober 29, 2021 · 4 min readIntegrationsSlackDriftZapierIntegromatHubSpotSalesforceZendeskDiscordPipedriveTrelloVirtual NumbersVirtual Number U.S.Virtual Number CanadaVirtual Number GermanyVirtual Number FranceVirtual Number Netherlandssee more numbersAlternativesDialpad AlternativeAircall AlternativeCloudTalk AlternativeCallHippo AlternativeRingCentral AlternativeTalkdesk AlternativeJustCall AlternativeResourcesAppsSupportStatusBlogCompanyHomePricingSign upImprintTerms of ServicePrivacy PolicyCall Us +1 (855) 548-0800 +44 20 3856 7780 +43 1 393 20 50 +49 157 3598 9090 +52 33 4160 0772 +61 488 842 152Facebook Twitter© 2022 YodelTalk – All rights reserved.
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                            [description] => Reliable VoIP services, designed to reduce costs and improve business communications. Contact us today!
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                            [body] => Hosted VoIPReliable VoIP services, designed to reduce costs and improve business communications.To find out how our hosted VoIP solutions can help your business cut costs - Get In Touch!Using Hosted VoIP within your business can create significant savings and increase flexibility. By paying a set monthly bill, agreed prior to installation, you won’t be caught out with large phone bills. This internet phone system also allows your business telephony to be effective from anywhere, making remote working and international calls easier than ever before.What is hosted VoIP?VoIP stands for ‘Voice over Internet Protocol’ and is essentially a phone system, allowing you to take calls over the internet as opposed to a traditional telephone. The system is cloud based, meaning it is hosted and managed by an external source, therefore reducing the maintenance needed from you.Hosted VoIP works by picking up your audio recording, sending it through the internet as data and then transferring it back into audio to the person on the receiving end of the call. This saves money as it incorporates call fees into your monthly broadband package.The evolution of this technology means that hosted telephony is accessible and affordable, even for small businesses.What are the benefits of hosted VoIP?Hosted VoIP can help businesses of all sizes combat multiple challenges they may be facing with their internal and external communications. From huge phone bill savings to ease of communication, the benefits are endless and there is no reason not to make the switch.More benefits include:Reduced costs. With set monthly costs and unlimited calls, you will save money on huge phone bills and the costs associated with international calls.High-quality voice communication. Poor sound quality is not an option during important business discussions. You will experience clearer communication due to high-quality nature of VoIP technology.Low maintenance. Cloud-based software means it is managed through an external server. Therefore, maintenance costs and efforts are covered, saving you time and money to invest in other areas of your business.Additional features. Alongside traditional telephone features such as voicemail and messaging, you will also have access to additional features, such as conference calls, with an unlimited number of people and effective management of client contact details.Disaster management. There is no need to worry about the loss of important data in the event of a flood or fire. Everything is stored in the cloud and can be accessed from anywhere at any time.Widely accessible. This internet-based phone system is available to use from anywhere, making remote working and international calls easier than ever before.Adaptable. If your business expands or changes in the future, hosted VoIP can easily grow with you and adapt to your newfound needs with minimal extras required.High security is guaranteed from your network provider with the correct protection software in place to ensure your data and information remains confidential.Why Choose Intuity Communications?Intuity Communications are trusted experts in their field, holding high standards within their team and service offerings. Decades of combined industry experience means that quality is guaranteed.With customer satisfaction at the forefront of everything we do, we will work collaboratively with you to ensure your individual business needs are met and you are supported from beginning to end.Get ready to see your communications system transformed before your eyes. Get in touch to find out more and start the transformation.GET IN TOUCH Intuity Communications Ltd. Unit 2 Devonshire Business Centre, Works Rd, Letchworth, Hertfordshire SG6 1GJTel: 0345 241 1521 Email: [email protected] COMMUNICATIONS NEWSNovember 24, 2021How to ace your customer service at Christmas. October 28, 2021Can Microsoft Teams replace your telephone system?October 4, 2021Intuity Communications Wins Business of the Year in North Hertfordshire. Scroll to topThis site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.Accept settingsHide notification onlySettingsCookie and Privacy Settings. How we use cookiesWe may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.Essential Website CookiesThese cookies are strictly necessary to provide you with services available through our website and to use some of its features.Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. We need 2 cookies to store this setting. Otherwise you will be prompted again when opening a new browser window or new a tab.Click to enable/disable essential site cookies.Google Analytics CookiesThese cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.If you do not want that we track your visit to our site you can disable tracking in your browser here:Click to enable/disable Google Analytics tracking.Other external servicesWe also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.Google Webfont Settings:Click to enable/disable Google Webfonts.Google Map Settings:Click to enable/disable Google Maps.Google reCaptcha Settings:Click to enable/disable Google reCaptcha.Vimeo and Youtube video embeds:Click to enable/disable video embeds.Other cookiesThe following cookies are also needed - You can choose if you want to allow them:Click to enable/disable _ga - Google Analytics Cookie.Click to enable/disable _gid - Google Analytics Cookie.Click to enable/disable _gat_* - Google Analytics Cookie.Privacy PolicyYou can read about our cookies and privacy settings in detail on our Privacy Policy Page. GDPR PolicyAccept settingsHide notification only Get In Touch
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                            [body] => How to compare VoIP pricing VOIP | VoIP Services So you have decided to upgrade to a VoIP based phone system for your business. You have read about the benefits it can offer your business and see the promises of huge savings. Yet, it can be difficult to take the plunge once and for all. With a practically unlimited choice of vendors, features, and incredibly low prices, where do you even start? The big issue for most business owners is that comparing the pricing between VoIP vendors is not easy. Advertised prices are suddenly not applicable to the plan you are interested in. Or the low sticker price does not include the basic features you need for your company. Additionally, some providers will quote you prices based on the number of users while others base it on the type of features the plan offers. No wonder getting a good apples-to-apples comparison of VoIP pricing can seem impossible. That’s why we are here to breakdown the various costs involved in switching to business VoIP. Cloud-based VoIP services are a type of information service. And as with all information technology services, the actual costs vary from one organization to another. Consider all VoIP costs The biggest mistake many companies make when comparing the cost of VoIP is to focus on the monthly plan price or only think about the initial investment. If vendor A charges $10 per month and vendor B charges $15, then A is the cheaper service, right? Unfortunately, the answer is not so simple. If you look closely, you might find that vendor A does not include call recording or automatic voicemail transcription in its pricing but vendor B does. If those features are indispensable for your office, then it’s worth paying the extra amount. So when doing a comparison of VoIP prices, it is important to consider and account for all your costs. You should not forget about one-time costs, recurring costs, and even long term costs. In other words, think about the Total Cost of Ownership (TCO) over the lifetime of using the service. How to compare VoIP pricing: Break down different costs One time costs. These costs occur only once, typically when you first switch to a new technology system or service. Quite a few businesses make the mistake of ignoring these initial costs since you only have to pay it once. But these initial costs can make a massive difference, especially for a small business that does not have a lot of financial resources. 1. Setup fees. Some vendors charge an initial or setup fee when you first switch to VoIP. It might cover the cost of consultation or administrative expenses. Some providers simply roll it into other fees and do not charge it separately. 2. Hardware costs. Compared to a traditional business phone system, VoIP phone services do not require a lot of expensive equipment. But you do need phones or devices that are capable of handling VoIP calls. That means you may have to purchase phones, headsets, or adapters for your existing system. Some of your employees may be able to get by with using a softphone app on their mobile devices but many others will require a dedicated VoIP desk phone. 3. Number porting fees. One obstacle involved in switching to a new provider is the potential to lose your existing business phone numbers. Thanks to number porting, you no longer have to worry about this aspect. Most businesses do not have to pay any separate fees for porting their numbers over to a VoIP provider. But depending on the complexity of your existing setup, vendors may charge a separate number porting fee. Monthly costs. These are the recurring expenses that you have to pay every month for using VoIP phone services. Quite often, this is the sticker price advertised by vendors. There are different types of monthly costs and ways of estimating your total bill.  You should be especially careful when comparing these VoIP prices as it is easy to get carried away when adding features or upgrading to a different plan. 1. Plan costs based on features. Some vendors bundle their features into bundles or plans. You may or may not be able to add specific features to the plan you select. Other vendors do not have separate plans for clients. All features are available to everyone and total costs are calculated based on the number of users only. 2. Call costs. Call costs are what you pay for the actual minutes you spend on making outbound calls. Most providers offer a wide range of calling plans – from pay as you go to minute bundles and unlimited calling plans, you have many options to choose from. Do not just compare these costs based on per-minute charges or total plan costs. First, estimate or get a report of your average call volume and then select the type of plan that is the most cost-effective for your business. 3. Per-user costs. One common method of VoIP pricing is to offer different rates based on the number of users. For instance, an organization with fewer than 25 users may pay $20 per user per month while a bigger company gets a discount and only pays $18 per user per month. There’s not much you can do to change this number but make it a point to estimate your costs based on your organization size. 4. Commitment period. VoIP providers also charge different prices based on whether you sign a contract or not. Almost every provider will give you the option of month-to-month pricing. But you will get a bigger discount if you sign up for a longer period. If you are unsure about VoIP services in general or about the vendor in particular, month-to-month is a good way to start. Additional costs. Some costs are easy to overlook when you compare VoIP pricing. These miscellaneous costs may catch you unawares and many businesses do not consider them at all when deciding to upgrade. 1. Faster internet. The major selling point of VoIP services is that they don’t need much equipment, wiring, or expertise to use. But the quality of VoIP calls relies on your data network. You need fast internet for good audio and to minimize dropped calls. If you have to upgrade your internet connection for VoIP, then that is a cost that must be factored into your budget as well. 2. More bandwidth. The total bandwidth available for VoIP calls is also important to consider. If your existing network is struggling to handle traffic during peak hours, then how can you add VoIP calls to the mix?  Many companies find that they have to upgrade their data network for high-quality voice calls. 3. Upgrading network equipment. When was the last time you upgraded Network equipment such as modems, routers, and switches? Older hardware is generally not equipped to handle modern VoIP services. In some situations, all you need to do is update the firmware. Sometimes you have to replace the equipment with newer models. In either case, you should not forget to include these costs in your comparison. 4. Training. Your employees don’t need much training to start using VoIP. The experience of making and receiving calls doesn’t change much. However, you may still need to spend some time bringing everyone up to speed on the new phone system. The staff that needs to use more sophisticated features may need additional training when compared to others. You may not pay anything to the vendor for this but should account for the hours lost in training. 5. Network security. Similar to most other information technology services, VoIP is also vulnerable to spam, fraud, Denial of Service (DDoS) attacks, and other tactics. Hackers can also target your employees and break into your phone system. Protecting your information assets (in this case your data) is crucial and can be expensive if you decide to add security later. It pays to consider the cost of network security in advance. Future costs. These are more long-term costs which often come up after you have been using VoIP services for a while. For example, you may want to upgrade to a different plan as your organization grows which can become expensive. Future expansion may force you to purchase additional lines, phone numbers, and add more users. Even switching to a different provider comes with its own set of costs. In most cases, you don’t have to buy any new equipment as all your VoIP phones should work with any VoIP service. However, that doesn’t mean you don’t lose any time when switching and your workers may need more training for the new system. Conclusion. As you can see, comparing VoIP prices depends on various factors and may include unexpected expenses. Rather than trying to get one number for comparison, it is important to add up all the individual components as they pertain to your business. You can also ask vendors to provide custom quotes based on your requirements. This can make it easier to decide on a particular vendor. Fortunately, you can always test the service for a few days or weeks before signing on the dotted line. Head on over to VoIPstudio and sign up for a free 30-day trial and see the benefits of VoIP for yourself! Ready to get started with VoIPstudio? Start a free 30 day trial now, no credit card details are needed! Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next? Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next? Start my trial! Take a 30 day free trial Start a free 30 day trial now, no credit card details are needed! Click to chat
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                            [body] => How VOIP Business System Works and How Much Money It Cost in 2022Many people have heard about VoIP many times, but they know little or nothing about this fascinating communication technology. If you happen to be one of them, then read on to understand exactly what VoIP is and how it works.VoIP stands for Voice over Internet Protocol. It’s a communication technology, which allows you to convert standard analog telephone signals—the kind you hear when you talk on phone—into digital signals that can be transmitted over the Internet. VoIP allows you to place free phone calls by using certain software to bypass the phone company completely.As a revolutionary technology, VOIP has the potential to transform the world’s phone systems completely. For some time now, VoIP service providers like Vonage have been around and are becoming more popular due to the increasing acceptance and adoption of the technology, especially by businesses. In addition, some major telephone carriers are already introducing VoIP calling plans.Though unique as the idea of VoIP might seem, the technology is actually a ‘reinvention of the wheel’. But it has the potential to replace traditional phone system completely. One of the most fascinating things about VoIP is that it presents many ways to place a call. These include using an ATA, using IP phones, and using computer-to-computer method.Table of Contenta. ATAb. IP Phonesc. Computer-to-computerHow VOIP Business System Work1. Mobility advantage2. Toll free numbers3. Brand messaging4. Enhanced communication options5. Establishing your “green” brand6. Auto attendant7. Best face forward8. Brand promotion opportunity9. Faster business expansion10. Improved communication and collaborationHow Much Does Business VOIP Cost?Part A: VoIP equipment costsPart B: Set up costsPart C: Monthly costsa. ATA. Using an ATA (analog telephone adaptor) is the simplest and commonest way to use VoIP. With the ATA you can connect a standard phone to your computer or internet connection for use with VoIP. The ATA simply converts analog telephone signals to digital signals for transmission over the Internet. Some VoIP service providers offer ATAs free with their VoIP service.Setting up an ATA is easy. You simply bring the ATA out of the box, plug the cable from your phone that would normally go into the wall socket into the ATA, and you can start making VoIP calls right away. Some ATAs may come with additional configuration software to be installed on the host computer; but in any case, setting up an ATA is very straightforward, and you don’t have to be tech expert to understand that.b. IP Phones. IP phones are specialized phones that look just like normal phones with a handset, cradle, and keypad. But they are different in that they have an RJ-45 Ethernet connector instead of the standard RJ-11 phone connectors. You can connect an IP phone directly to your router. IP phones have all the hardware and software necessary for handling IP calls. There is a special type of IP phones, called WiFi phones. These allow you to make VoIP calls from any WiFi hotspot, thereby eliminating the need for wired connections.c. Computer-to-computer. Though it doesn’t offer the mobility advantage, this is the easiest way to use the VoIP technology. With this option, you don’t have to pay for long-distance calls. This makes it the cheapest way to use VoIP.To set up a computer-to-computer VoIP system, you need a configuration software package (several companies offer this for free or very low cost), a microphone, speakers, a sound card, and a strong Internet connection like the one you would get through a cable or DSL modem. When using a computer-to-computer VoIP system, you pay only your monthly ISP fee; there is no usually no charge for computer-to-computer calls, regardless of the distance.So, if you want to give VoIP a trial, setting up a computer-to-computer system is the easiest way to do that. Just check the web for some of the free VoIP software available, download it, and you can set up your computer for VoIP within a few minutes. Then send the software to a friend or get him or her to download it, too. Once your friend sets up his or her system, you two can start communicating with VoIP to get a feel for how it works.Now, let’s look at what happens during a typical VoIP telephone call, but this time using VoIP over a packet-switched network:How VOIP Business System Work. As you pick up the receiver with the aim of making a call, the receiver sends a signal to the ATA.The ATA receives the signal and sends a dial tone, which confirms that you’re connected to the internet.As you dial the phone number of the person you wish to talk to, the ATA converts the tones into digital data, which it stores temporarily.The phone number is sent as a request to the call processor of the VoIP Company. This processor validates the number.The call processor determines to whom to map the number. This mapping involves converting the phone number into an IP address. The soft switch connects the two devices on either end of the call.One the other end, a signal is sent to your friend’s ATA, telling it to ask the connected phone to ring. Once your friend picks up the phone, a session is established between both your computer and your friend’s. The normal Internet infrastructure handles the call just like any other over-the-web data transfer process.During the conversation, your system and your friend’s system transmit data back and forth when there is data to be sent. These data packets are converted by the ATAs at both ends into the analog signals that you hear.As you hang up the receiver after the call, the circuit between your phone and the ATA is closed. And the ATA terminates the session by sending a signal to the soft switch connecting the call.10 Benefits of VOIP for a Small Business. More and more businesses are turning away from traditional phone systems in favor of the Voice Over Internet Protocol (VOIP) system. According to a VOIP statistics report by Point Topic Ltd, there are currently more than 30 million VOIP subscribers in the united states alone.VOIP is a fairly new technology that converts voice communication and multimedia sessions into digital format and sends them over Internet protocol (IP) networks. So, if you have a good Internet connection, you can have your phone communications delivered over the Internet rather than through your local telecom services operator.Aside that VOIP services typically cost much less than traditional phone services, there are many other benefits that come with using VOIP services. But a lot of small business owners are overlooking some of the most valuable features that VOIP services can offer.Are you a small business owner who has endlessly wondered why the demand for VOIP is booming? Or you are just not convinced that it’s time for you to switch over to VOIP? Then chances are that you are still oblivious of the various ways VOIP helps small businesses. Here are 10 benefits your small business can enjoy by using VOIP:1. Mobility advantage. Traditional phones are meant to lie on the office desk, which means you have to be in the office to receive important calls. However, with VOIP mobile apps available, you can easily make and receive calls via the VOIP technology while on the move. So, you don’t have to worry about missing important calls and activities. Even when you make calls from a remote location, the caller ID registers it as a call from your office.2. Toll free numbers. Many small businesses have reported that their user base and conversions increased after adding a toll-free number to their operations. This is because toll-free numbers boost brand credibility and provide customers with an easy point of contact. Many VOIP services provide toll-free numbers that come with no usage fees, but attract a low monthly flat fee.3. Brand messaging. VOIP comes with Call Recording and Call Monitoring features that can help you train your employees to deliver a consistent message when interacting with customers and potential customers. Being able to listen to past calls and monitor existing calls can also help you determine how your customers and prospects perceive your products and services, allowing your business to tweak its offers appropriately.4. Enhanced communication options. In addition to the freedom of making and receiving calls over the Internet, VOIP also offers other enhanced features, such as voicemail by email, online chat support, online calling records and so on. And you can easily manage your account online, adding and removing your services whenever you need to.5. Establishing your “green” brand. More and more businesses are going green by adopting eco-friendly countermeasures to neutralize the environmental harm done by technology to Mother Earth. By adopting VOIP, you will be contributing to the global green campaign by replacing copper landline—which are harmful to the environment—with the harmless Internet.6. Auto attendant. This is another awesome feature that comes with VOIP services. The feature allows your callers to interact with a menu to choose an appropriate extension. Your business will seem more professional and impressive. Call this feature a virtual receptionist and you’d be right.7. Best face forward. Having a single traditional phone line means only one person will receive all calls that come in—regardless of whether they are sales enquiries or customer complaints. And if each department were to answer their own calls, you ill need to get multiple phone lines–one for each department.However, with the auto attendant feature that comes with VOIP, you can easily split calls appropriately between your customer service, sales, accounting, and other departments without having multiple phone lines. This means calls will go to the right department and will be answered by the right person.8. Brand promotion opportunity. With the Virtual Receptionist and Music on Hold features that come with VOIP services, you can include brand and product information that your callers need to know about before deciding which department of your business they wish to be forwarded to.9. Faster business expansion. VOIP makes it much easier to add new employees to your business phone system. If you are adding a new location in another city, all you need to do is order additional phones and add extensions immediately. This drives home the point that VOIP was designed with business expansion in mind.10. Improved communication and collaboration. With VOIP web conferencing becomes convenient and easy, which means your employees can conduct impromptu meetings with other employees or clients regardless of their locations. VOIP web conferencing also facilitates clear communication, improves employee collaboration, and speeds decision making.How Much Does Business VOIP Cost?The rate at which businesses are switching over from the traditional telephone systems to VoIP can make anyone think VoIP comes at no cost. And this line of thinking can be further thickened by the crazy pricing claims from business VoIP service providers. Make no mistake, VoIP can be a huge money saver for your business in the long term.But migrating over from a traditional phone system is not free; it involves a cost. So, as far as VoIP is concerned, there’s really no free lunch. In this post, you will get real pricing information on that can help you make a well-informed decision about business VoIP installation. So, if you have been looking to construct a cost-benefit analysis of a VoIP system for your business, this post will take care of the cost aspect.Part A: VoIP equipment costs. While VoIP will drastically reduce the amount of hardware and equipment you will have to handle and manage at your business premises, some hardware switching costs come with migrating to VoIP that you have to think about.VoIP Phone CablesEssentially a computing device, a VoIP phone needs a data cable for each location. If you will be doing your VoIP communication over computers, wiring shouldn’t be a problem. But if you need to place phones in warehouses, kitchens, and other sections of your business, you will need special wiring. The cost of wiring is approximately $75 to $250 per cable run.Hosted PBX phonesSwitching over from to VoIP from a traditional phone system means you will have to buy new phones. A hosted PBX telephone costs between $50 and $750 depending on many factors. These include brand name, number of buttons, type of screen display (color or grayscale), and added features.Even though some VoIP providers will advertise “free” telephones, this offer will be attached to other conditions (which means you will pay for the phones indirectly). Other providers will milk you of the money by charging an increasing monthly phone bill. In reality, there’s no such thing as a free phone.Phone powerWhoever told you that VoIP phones don’t require power definitely knows little or nothing about them. VoIP phones need power. In fact, unlike what obtains with traditional phones (which power up after being plugged), VoIP phones need a separate power line.You can provide supply to each VoIP phone by simply replacing your Ethernet switch with a new unit that provides POE (Power Over Ethernet). Individual power supplies range from $10 to $20 and POE switches cost between $200 and $500 depending on brand, size, and features.VoIP Router (Gateway)You must have an internet connection router that is VoIP capable. That is, your router must be able to pass VoIP phone calls reliably, without dropouts or one-way audio. Such routers cost between $100 and $1,500 depending on your requirements.Part B: Set up costs. After purchasing the hardware and equipment need for your VoIP system, you will need to set up the whole system, which involves the following:Setting up and connecting PBX phonesRecording greetingsProgramming the patterns of call flowMoving phone numbers to the VoIP service provider.Total installation costsInstallation costs can vary widely depending on many factors such as your employees’ phone requirements, average call volume, and cabling needs. Typically, a small business with 25 employees or less will spend anything between $2,500 and $15,000 on VoIP installation.Part C: Monthly costs. Aside the cost of purchasing hardware and setting up your VoIP system, your provider will charge you a monthly fee for using their VoIP service. Each VoIP service provider has their own pricing model, so prices may vary. However, some components typically go into monthly VoIP service bills. These include the costs of unlimited calling, metered calling, international usage, calling bundles, and toll-free calls.Payments for equipment and enhanced 911 services, surcharges and taxes, and regulatory surcharges also go into monthly bills. Since monthly costs vary from provider to provider, you can visit the website of any VoIP service provider to know how much they charge monthly for their VoIP plan for businesses.Bottom lineEven though switching over from a traditional phone system might be cheaper in the long term, the cost of setting a business VoIP system could be very high. However, VoIP systems come with many benefits, which include reduced cabling costs, centralized servers, audio conferencing, ease of modification, increased employee turnover rates, fixed mobile convergence and do on.In addition to the quantifiable benefits of VoIP, there are many “soft dollar” benefits to consider, the most common being increased employee productivity. For example, with VoIP, employees can quickly read voicemail or listen to email even when on the move, making it possible to get instructions easily and act faster.AuthorRecent Posts Ajaero Tony MartinsFounder / Publisher at Profitable Venture Magazine LtdAjaero Tony Martins is an Entrepreneur, Real Estate Developer and Investor; with a passion for sharing his knowledge with budding entrepreneurs. He is the Executive Producer @JanellaTV and also doubles as the CEO, POJAS Properties Ltd.Latest posts by Ajaero Tony Martins (see all) 50 Best 3d Printing Business ideas You Can Start in 2022 - January 8, 2022 How to Start a Clothing Line With No Money or Experience - December 3, 2021 How to Choose a Perfect Business Name That Stand Out in 2022 - October 29, 2021 More on Customer Retention. How to Get a Toll Free Number for Your Small Business 10 Customer Retention Strategies for Small Businesses Top 10 Reasons Why Business Relationships Are Important 10 Reasons Why Business Relationships Fail 10 Customer Service Management Tips Top 19 Customer Relationship Management Training Tips How to Create Effective Business Relationships 17 Ways to Improve your Customer Service Skills How to Write a Good Customer Satisfaction Survey List of Customer Service Skills a Customer Service Agent Need
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                            [body] => VoIP phone systems Hosted and on-premise IP phone systems for flexibility, agility, and powerful call management features. Get in touch. Call us Live chat Arrange a call back (Dynamic) Sales. 0800 707 6320 Monday - Friday | 09:00 - 17:00 Support. 0800 800 154 Available 24/7 Billing. 0800 800 156 Monday - Sunday 08:00 - 20:00 Chat with a UK-based sales specialist. 09:00 - 17:00 | Monday - Friday Thank you. Your form has been successfully submitted Your form failed to submit. Please revise then resubmit Close Hosted VoIP Phone Systems. Compare cloud-based VoIP phone systems Number of users Ideal for Call package option Video conferencing Virtual geographic numbers Installation Maintenance Future proofing Support Cost - payment options BT Cloud Voice Express. Cloud Voice Express is our digital phone line full of rich features, perfect for small businesses. Learn more 1 - 4 Small businesses Take landline calls on mobile Keeping business connected PAYG or unlimited UK calls No Yes Self install N/A Automatic updates Easy to add users System hosted  in cloud so easy to move  office location Includes IP phone 24/7 dedicated helpdesk Per line per month Learn more BT Cloud Voice. A feature-rich, cloud-based phone system with the flexibility to meet the demands of the modern, agile business. Create a local impression, even on the move. Learn more 5 - 99 Remote working Simple set-up office PAYG, unlimited or shared minutes allowance Yes Yes Self or engineer install Inclusive Automatic updates Easy to add users System hosted in cloud so easy to move office location 8am-6pm, Mon-Fri dedicated helpdesk Per user per month Learn more BT One Phone. Acts like a mobile, thinks like a phone system. Replaces your desk phone and mobile with one device that switches between your office and mobile networks seamlessly. Learn more 5 - 500+ Managing all calls/voicemail on one mobile device Choice of unlimited voice and texts, and flexible costs Yes Yes Engineer install Inclusive Automatic updates Easy to add users System hosted in cloud so easy to move office location 24/7 dedicated helpdesk Per user Learn more BT Cloud Work. BT Cloud Work allows you to future-proof your communications while maintaining tech stack freedom and optimising total cost of ownership on your traditional phone systems. Learn more 10+ Growing businesses Integrate numerous apps/services Mix of mobile & fixed workforce Inclusive 500 mins or unlimited Yes Yes Self install, engineer install or full Professional Services Inclusive Automatic updates Easy to add users System hosted  in cloud so easy to move  office location 24/7 dedicated technical helpdesk Per user per month Learn more Show more features   What is a cloud-based VoIP phone system? . A VoIP (Voice over Internet Protocol) phone system gives you everything a traditional PBX does but with one crucial difference: it’s hosted in the cloud. VoIP technology converts your voice into a digital signal, allowing you to make calls over the internet. That means you spend less money on hardware and maintenance. A cloud-based (or hosted) phone system also gives you the flexibility to take calls from both your desk phone and your computer or mobile, so you can utilise all the features of the office phone system wherever you are. With cloud telephony, you’ll never miss an important call again. Accept cookies to view this content. Benefits of a cloud-based VoIP phone system. Stuffed full of call management features A VoIP system does everything your traditional phone system does and then some. You can use all of the features that you rely on in the office like call forwarding, automatic call routing, call transfers, 3-way calling, and so on but from wherever you are. So if you’re a salesman out in the field or you’re a property developer out – literally - in a field, you’ve no excuse for missing that important call again. Easy management through online portal You can set up and manage your phone system, your options, and your users online from anywhere with an internet connection. Cost control It’s hosted in the cloud so there isn’t an actual box of kit to buy, maintain, and house on your premises. That means less hardware costs (you’ll just need the actual phones and a router) and, if you’ve got more than one site, you don’t need to splash out on duplicate hardware. And you don’t need to worry about maintenance or upgrade costs either, because that all happens in the cloud. It’s future-proof VoIP helps you scale for future growth and enhance productivity. You can add new users and features easily so as your business grows, your phone system grows with you. Plus you only pay for what you need, helping you keep a lid on expenses. Peace of mind There’s no need to worry about your system packing up and leaving you in the lurch. Our cloud-based systems are completely resilient because we use multiple, highly secure data centres. In the unlikely event that there’s a problem at one, your calls switch seamlessly to a back-up centre. Neither you nor your callers would even suspect there’d been a problem. And if you need any help at any time with cloud-based VoIP system, we have a dedicated UK-based help desk waiting to talk to you. Hassle-free collaboration tools Our VoIP phone systems packages can give you more ways to collaborate and work with colleagues with options including video and audio conferencing, call management features and call recording. Hosted vs. On-Premise VoIP. VoIP PBX systems bring vast benefits to your business phone set-up, but if you want to keep all your hardware on-site, you might want to consider an On-Premise PBX over a hosted IP system. Learn more about our On-Premise Systems Why BT Business? . Local expertise . Get the right solution for your business from BT Local Business experts Outstanding service . Unbeatable local knowledge, national resources, and personal service The personal touch . We’ll get to know you and your business challenges Industry leader . We’re the UK’s leading provider of phone systems FAQs. What is VoIP and what is a cloud-based VoIP phone system? VoIP (it stands for Voice over Internet Protocol) means that you make calls over the internet rather than over the traditional phone network. And with a cloud-based phone system, your call routing takes place in our internet-connected secure data centre instead of in hardware installed on your premises.  Put these technologies together and you get a cloud-based VoIP system. Why would you want one? How about lower upfront costs, fixed monthly pricing, no maintenance, and automatic updates for starters? Plus, being on the internet means you can manage your system through an online portal wherever you can get an internet connection; and the system easily grows as your business does. Are VoIP calls good quality? Yes, you’ll get the same level of clarity as you do with a regular landline (depending on the set-up of your system and the internet connection, call quality may even be better).  Calls made over your internet connection take priority over data, so you can be sure that your call quality will be consistent. When you talk to us about installing a cloud-based phone system, we’ll discuss your current broadband connection to ensure your VoIP calls will be of good enough quality for your business. And if you’re looking for a new broadband connection, we’ll find the right package for your business from our comprehensive range: standard broadband, fibre broadband, or BTnet leased line.   What's the minimum internet speed I need? The speed you need basically depends on a couple of things: how many people will be on the phone at the same time; and how much data your business uses. You might think you need fibre broadband, but this isn’t necessarily the case as a VoIP call only uses a fraction of your broadband's capacity. All new business broadband connections from BT come with a Smart Hub. Web traffic prioritisation technology within the hub boosts the strength of voice calls over the internet. Which means you could get by with less bandwidth.  Don’t worry about this, though. We won’t place any orders until we’ve talked to you about how your business works, what you want to achieve, what your future plans are, and so on. How does a cloud-based phone system work with my mobile? There are several ways you can use your mobile with the system. You can set your mobile to ring whenever your office phone does, which is handy whether you’ve just popped away from your desk or you’re out of the office.     With BT Cloud Voice and BT Cloud Phone you can flip calls between phones. So if you get a call on your Cloud Voice number, say, just as you’re leaving the office to go home, you can flip the call seamlessly from the office phone onto your mobile. And then there’s the mobile app (for Android and iOS devices). This turns your mobile into an extension of your phone system.  Not only can you answer and make calls, but you’ll also be able to see when people are available to talk, set-up call routing, and transfer calls between colleagues.   With the mobile app you can control your phone system from wherever you are. How reliable are cloud-based VoIP phone systems? We host our cloud-based phone systems across multiple secure data centres, each in a different location. In the unlikely event that one of them has a problem, another takes over. And when you run a VoIP system with BT internet access, you’ll get 99.99% reliability from our business broadband and fibre broadband networks. And if you're making calls over a dedicated BTnet internet connection, we’ll give you money back if it isn't available 100% of the time. But let's say your internet connection does have an off day. You can take your IP phones, plug them into another broadband service and carry on as normal, using the same number (note, though that, we’ll only support your cloud-based phone system when you’re using it with the BT Business equipment and internet connection that we set it up to work with). And, when things are up and running again, re-connect your phones as before and you're back in business with high quality phone calls. Or, using the online portal, you could just re-direct your calls to any other landline or mobile. How easy is it to set up a cloud-based VoIP system (and what support do I get)? We aim to make setting up as simple as possible, which is why you’ll have a team of cloud system experts to call on if you need help. Our BT Cloud Phone system is the simple plug and play option where phones arrive ready to go. Just connect things together and we’ll talk you through how to set it up so it’s right for your business, including help with setting up call handling rules and user profiles. BT Cloud Voice, which is ideal for the business with more than 9 employees, is also a system that you can install yourself, but you've also got the option for us to pop in and set it up if you prefer.  Is a cloud-based VoIP phone system secure? Yes. Security is absolutely crucial. That's why the data centres where we host our VoIP phone systems undergo robust audits; it’s why they have everything from firewalls to intrusion detection systems; and it’s why all your data is encrypted, to protect it from cyber-attacks and unauthorised access.   What equipment do I need? First, you'll need an internet connection and the equipment that comes with it. If you’re looking for a new broadband connection, we can find the right package for your business from our comprehensive range: standard broadband, fibre broadband, or BTnet leased line.   Next, you’ll need IP phones from BT Business (note: our VoIP systems will only work with our IP phones, which are specially designed to work with our cloud-based VoIP systems. We also pre-configure our IP phones before we deliver them to you). If you want to make calls through your computer, you’ll need a headset and microphone that plugs into your computer.   You’ll also need appropriate Feature Packs for each user. The packs offer different levels of features.   You will need to decide how you want to pay for your calls BT Cloud Phone: you’ll get 500 UK minutes and the option, with the Connect and Collaborate Feature Packs, to take an Unlimited UK Calls package. BT Cloud Voice: you can buy a UK and International Call Sharer plan (these are bundles of minutes that you can share across your employees). If you're ordering lots of phones, you may need a Local Area Network (LAN), which connects all of them together into one phone system. We can supply and install one for you. And if you want to use a standard phone or even a fax machine on your system, we can supply an Analogue Terminal Adapter that connects to your BT Business Hub or LAN. You can then just plug your standard phone in and use as normal. How much would I pay for a cloud-based VoIP phone system? How much you’ll pay depends on several different factors so it’s difficult to give you a price just here. It all depends on which system is best for your business: how many people will be using the system, now and in the future?  How does your business work? How many IP phones do you want? What type? What about Feature Packs and call minutes? And so on … So give us a call and we’ll have a chat about what you need. Why should I get a cloud-based VoIP phone system from BT? For starters, everything you need you can get directly from us, making the whole process easy. All the equipment and the internet connections we supply are designed to work together to give you the highest quality of service. To get you up and running, you'll have support from our team of VoIP experts who will help you set up the system so it works for how you run your business. They’ll show you how to configure and  manage it through the online portal.    And you’ll be able to call our free helpdesk for technical help or advice, whenever you want.  You may also be interested in: BT One Phone. The freedom of your mobile, with the power of a cloud-based system BT One Phone Your guide to VoIP. Find out more about making calls over the internet using Voice over Internet Protocol Your guide to VoIP
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                            [body] => How Much Does a Business VoIP System Cost in 2022? VoIP phone systems cost between $250 and $1750, while cloud-based systems run as little as $23.95 a month. Pricing depends on how many phones and whether the equipment is on-premise or cloud-based. Calculate your cost, start here: Pricing depends on how many phones and whether the equipment is on-premise or cloud-based. The first step when choosing the right VoIP system for your company is to price compare. Here’s your insider’s look at VoIP system prices. Does your business have voice-over IP? If not, you’re missing out on this critical business tech. More than a third of businesses now use VoIP as their go-to system. Everything from small to large scale teams benefitting from it. If you’re unfamiliar with VoIP and looking towards adapting it, take care. You need to choose the right service for you. Are you unsure what’s the best brand for its VoIP system prices? Then this is the list you need. In this article, we will teach you everything you need to learn about VoIP. Learn how to calculate the cost for your needs. Go ahead and pick what fits your business. Business VoIP System Prices Comparison. Don’t know which VoIP system gives the best for the price you’ll pay? We’ve got a quick but in-depth list here for you to go over, starting with Ring Central: Ring Central. Ranging from $19.99 to $49.99/month per user RingCentral is a super value with all the whistles and bells. Ring Central is one of the best VoIP phones for the business. It uses a network infrastructure that spans North America, Europe, and Asia. This VOIP and cloud PBX solution provides features that are perfect for large teams. If you need a robust network with many lines, this is the best one for its cost. RingCentral is great because of its complete features. It is the most complete system out of everything in this list. Unlimited Phone Calls Unlimited Business SMS Call management and phone system administration Phone rental options: desk and conference phones Multi-level auto attendant Call log reports Its set of features include internet fax, call-forwarding, and auto-attendant to name a few. This unit is perfect for businesses with 50 lines and above. There are, however, a few small problems with RingCentral. The service is great, but it’s not tailored for small-scale use due to its price. It lacks affordability, which is a problem if you don’t need as many features as it packs. Also, only businesses with more than 20 users will have US-based support. Anything below that gets a route offshore. 8×8 Virtual Office. These plans range from $25 – $55 per month per user. If you’re a small business that deals with a lot of international calls, 8×8 Virtual Office is the answer. It’s the choice system when considering VoIP phone system cost. Why? 8×8 is one of the best low-cost business phone services that fits small and medium businesses. Its lowest plans cover unlimited calls for up to 14 calling countries. This, with other out-of-the-box services, is great value for money. It has an easy setup with robust desktop and mobile support. Unlimited Calling Zone 1 GB Media Storage Mobile Apps Business SMS Voicemail Team Messaging The phone itself is not one of a kind, but rather their packages give it some allure. International calls tend to be expensive. Having the ability for unlimited calls to many destinations is invaluable. The problem with 8×8 Virtual Office, however, is the missing features. Some useful parts like unlimited video, cloud storage integration and toll-free minutes. NexTiva. Cost ranges from $19.95 per month – $27.95. NexTiva is one of the best VoIP phones for business, and for a reason. They have a good combination of features, affordable pricing, and stellar CS. Though they’re not the cheapest, their price is well-balanced enough for its slew of features. Their lowest cost plans have unlimited calls and SMS and voicemail to text transcription. Their most full-featured plan is not too expensive as well. Voice CRM Chat Conference Bridge The issue with NexTiva, however, is beyond their pricing plan. NexTiva tends to require its customers to commit to three-year contracts. Also, the pricing they list is for 100 or more employees. This may create confusion as small businesses would flock to them for their value. Even with all that, NexTiva is still one of the best values for money VoIP phone prices on the market. That’s undeniable. Jive. Jive rates are $19.95 – $29.95 for 1-99 users. One of the largest assets of Jive is its slew of different features. Much like its competitor RingCentral, each tier provides more and more features. It even has tools like call monitoring methods that they provide for free. Its impressive set of more than 80 features gets better with their pricing scheme. The pricing provides a sliding scale incentive. The more users you have, the lower the price goes. Auto-Attendants Call Routing and Forwarding Local & Toll-free Numbers Cloud PBX Call Queues Call Recording Voicemail to Email The problem with Jive, however, comes from its two most used features. International calling with the Jive is more expensive than its competition. Its video calling conferences have scope limitations as well. If you’re a business with many employees, Jive is the low-cost business phone service of choice. Vonage. Vonage cost between $19.99 per month/per line – $39.99. is one of the best VoIP if you’re looking for voice quality. Its robust voice capabilities are something any business would love to have. You can add to that some great features like online collaboration and video conferencing. Its set of features are robust, with everything from call recording to toll-free. The most basic price, at $19.99, is a steal as well. One issue with Vonage’s plans, however, is that everything that comes after the $19.99 entry-level price. Every feature will cost you something extra. At full functionality, it does not have the best VoIP phone system cost. Call Announce Caller ID Block Do Not Disturb Virtual Mailboxes Video Conferencing If features are integral to your business, Vonage is a great option for small to medium businesses. It’s simple to use but requires a careful balancing of features to avoid the creeping VoIP phone cost. NetFortris Fonality. Fonality is one of the best VoIP phones fora business that is available on the market. The service is feature-rich, rivaling RingCentral and 8×8 Virtual Office on usability. What sets Fonality apart is its extensive call-routing system and call center features. The entire system is perfect for businesses that have extensive customer support needs. Its scalability is ideal for mid-sized companies and beyond. The problem with Fonality is their VoIP phone prices. Their prices get more expensive as you scale down, cutting down on the features as well. It also gets more and more complicated the more features you get. If you’re a small business, you might overwhelm yourself with the features you don’t need. If deep call routing capabilities are important, this is the VoIP service you need. Intermedia Cloud PBX and VoIP. Intermedia is one of the best VoIP services for small and mid-sized businesses that use an excellent feature set that has one of the best uptime in the entire list. They back this uptime guarantee with a service level agreement, which supports their rich features and flexible setup. What we enjoy with their services are their add-on features. Except for a software phone and a 911 emergency option, they provide similar services as the competition. This gives them a competitive edge over more than half of the functions in this list. The issue with them, as with most of the feature-rich services, is their VoIP phone system cost. They’re on the more expensive side of the spectrum, which can be a problem if you’re a small business. If you think the features that it can provide are worth it, this is the best choice for the extra cost it incurs. Mitel. Mitel is one of the best small to medium business VoIP solutions for teams. One of their best features is their built-in collab using the MiTeam system. Mitel Pricing. Mitel has three subscription plans: Essentials (starts at $20.99/month), Premier (starts at $26.59/month), and Elite (starts at$38.49/month) There out of the box features are outstanding. Their predictive contacts search is effective. Their comprehensive VoIP features are nothing to scoff at as well. PBX Features Collaboration Conferencing Call Recording CRM Integration If there’s an issue with Mitel’s offerings, it’s their VoIP phone cost. Their basic offerings are more expensive than the competition due to extra features. Their speech-to-text transcription is non-existent as well. If you value team collaboration or have remote users, then Mitel is the value solution. Ooma. Ooma starts out at $19.95 a month per user. The Ooma Office is one of the lowest cost solutions on this list, and for a reason. Ooma is a software solution with a one-time hardware cost and a low fee every month. It doesn’t have the most features out there, but instead, it carries essential services for a much lower price. Ooma’s features include call and voicemail forwarding, extensions, conferencing, and hold music. Their system allows for connection with any phone, both digital and analog. 35+ features standard Free number transfer Main business number – local or toll-free Unlimited calling US/Canada Direct dial number The problem with using Ooma, however, is the initial hardware costs. The basic installation rates start at $250 for a base station and two wireless Linx devices. This grows more expensive the bigger your userbase grows. If you’re a small business that is looking for a quick, and easy entry-level PBX, then Ooma is the right choice for you. Grasshopper. Grasshopper cost $26 per month (1 number, 3 extensions), $44 / month (3 numbers 6 extensions), or $80 per month (5 numbers, unlimited extensions). Grasshopper is one of the few virtual phone services that provide both low-cost business phone service and ultra-small business support. Their features are quite comprehensive as well for their pricing. This includes call blocking, forwarding, screening, and conferencing. It also sends faxes as PDF and custom greetings, which is great. Business Texting Call Forwarding Custom Greetings Read Your Voicemail Unlimited Minutes Wifi Calls The problem with Grasshopper itself is its virtual form. Because calls come from mobile instead of hardware, the service does not scale. The more users you get, the more you need to rely on mobile phones instead of dedicated hardware. If you’re a solo entrepreneur or have a small, intimate team with you, Grasshopper is the right choice. How VoIP Phones Work? . How Voice over IP works is often a mystery to everyone but non-technical users. If you at least understand the background of how it works at a glance, use becomes easier. This lets you use technology better as needed. In its essence, a telephone, and by extension your voice, is analog data. This analog information will not send on the internet. VoIP technology converts these analog signals into packets of digital data. These data packets travel through internet cable lines. Much like your email, they use internet protocol (IP). These protocols can be public or private. By sending data packets between VoIP phones like landlines, you can establish communication. This is also possible using the computer-to-computer connection through various apps. How Much Does a VoIP Phone System Cost? VoIP phone prices vary depending on various upfront and implementation costs. There are a few considerations that businesses would need to take. They should take care of when looking for packages that will fit their business. VoIP phone system costs can vary on the size of your business and the number of users. There’s also the cost of the equipment rental and the VoIP package itself. For example, small businesses will enjoy using KSU-less systems due to their scale. You can get them for as little as $30 and as low as two lines. Key telephone systems are better for businesses with 40 or below users. These will have key systems, which can do more than a basic telephone. The cost for these units should range between $300 to $1,000 per extension. A PBX telephone system’s VoIP phone cost should run at an average of $1000 and as high as $4000. These systems will great for bigger corporate entities with 40+ employees. These units have systems with advanced features essential to company communications. As for services, month-to-month price ranges vary. It goes for as low as $9.99 for limited domestic minutes, to an average of $100 per line. These are near or a bit above the traditional top phone system costs. For the extra features, it’s worth the migration. What Fees to Avoid When Shopping For A VoIP Phone System? . If you are looking for a low-cost business phone service, here’s the thing: You would want to make sure that you have the right features for your VoIP phones. You would need to stay within your price range. For basic telephony, KSU-less units and domestic plans should be enough for your needs. Depending on the level of service your business provides, you might want to cut down on some features. Ask yourself if your company uses toll-free numbers, fax, or even scalability for new lines. The more unique features you get, the more expensive a subscription becomes. Also, you would want to gauge the level of use for the telephone. Some of the best VoIP phones for business will have plans for limited or unlimited minutes. The cost will parallel the number of minutes you use them. If you don’t use the phones much, limited minutes should be enough. This drives the cost down but may be problematic if you go over the month-to-month limit. If the business relies on hours of conversations, unlimited minutes is the best. You will also need to make sure if the plan is a self-hosted plan or a hosted plan. Self-hosted plans will save you money over time as you won’t need to pay for hosting. Hosted services, however, are easy. All you need to have is a direct connection to the internet. Where Can You Compare VoIP System Prices? Now that you know how to calculate the cost of VoIP phones and services, are you going to get them? If you’re growing your business and want better productivity, you should. If you want to compare which VoIP system prices and plans are the best for you, why not check it at PriceItHere.com? PriceItHere.com compares prices from various B2B businesses, so we’re giving you is quality information every time. We take out the undesirables from your choices and give you the best any industry has to offer. Compare price points, find qualified sellers, and see our buying guides. PriceItHere.com is the last place you need to find the right people for you. Talk to us now and see how we can help you with your business. Communicate, collaborate, and work better with a powerful, state of the art, small business VoIP phone system. VoIP Phone System Sample Costs. Below are a few examples of prices for Business VoIP Telephone Systems which will give you an idea of how much you will pay for your purchase. VoIP Cloud Phone System for small businesses average starting cost of $6,000 to $25,000 per line 64 VoIP Telephone System typical cost for $33,000 to $60,000 For Small – medium-sized businesses 180 Phone VoIP Phone System typical cost for $46,000 to $52,000 A Cisco 20 VoIP PBX average cost $3,290 Cisco VoIP 10 Phone IP PBX w/ Voice mail and auto attendant cost $7,500 Find Business VoIP Phone Systems Near You and Compare Up To Five Money Saving Quotes. People That Viewed This Page Also Found These Pages Helpful: Business Phone Systems Hosted PBX Systems IVR Solutions Article Resources: https://www.cisco.com/c/en/us/solutions/small-business/resource-center/unified-communications/voip-how.html https://www.techopedia.com/definition/7976/key-telephone-system-kts https://www.business.com/articles/types-of-phone-systems/
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                            [body] => How Much Does VoIP Phone Service Cost a Small to Midsize Business? by: Elyssa A. Goldstein, CLM, PHR, SHRM-CP Category: Business Partner Articles Dec 20 By Vincent Finaldi In the VoIP industry, one of the most common questions we are asked is, “How much does a cloud-based VoIP phone system cost?”  The answer is…it depends—primarily on three main factors.  To help you get a sense of how pricing is determined in the VoIP industry, we’ve openly and honestly discussed those three factors below. VoIP Pricing: A History Lesson Over the last five years, VoIP phone technology has become increasingly mainstream, and it’s now been widely adopted by many businesses, both large and small.  Consequently, the investment cost and available features have become more and more similar and competitive across providers. A quick comparative search reveals that most VoIP providers today charge $25.00 per user per month.  That’s not a secret.  However, if you want to avoid jarring surprises when you get your first VoIP invoice, it’s essential to know that many additional details go into installing and supporting the VoIP phone hardware, and these details affect what you pay. Pricing Breakdown of a VoIP Phone System When it comes to the purchase and installation of a VoIP phone system, there are three primary components that make up your total price.  1.      Recurring monthly VoIP phone service cost This fee can be as little as $15.00 per user per month for courtesy phone extensions (e.g., kitchen phones or wall-mounted phones primarily used for intercom) up to $25.00 or more per user per month (for phones that offer the feature sets most businesses utilize).  The $25.00 per user per month fee is the most common option, and includes the following: Unlimited phone line usage; Activation of standard phone system features; Voice mail extension; Three or four phone extension dialing between extensions; and End-user portal software. Optional Additions to Your VoIP Phone System According to your office environment and business needs, some of these additional features might be beneficial: Administrative portal – free (included at no charge); TeleCloud Mobile App User – $2.00 per user per month; Voice mail to text transcription – $2.00 per user per month; Call recording – $3.00 per user per month; Main WebFax – $20.00 per user per month; Direct inward dial line – $1.50 per user per month; Call center agent or agent supervisor – $10.00 per user per month, which includes: basic user; call center agent license; call recording; advanced call reporting; and real-time dashboard for supervisors and managers; Toll-free line – $2.95 + usage; Conference bridge – $5.00 + usage; and/or Customer relationship management (CRM) integration – depends on CRM and integration requirements (conversation is needed). Again, these prices are in addition to the monthly user fee and do not include Internet access fees or SD-WAN technology. 2.      Project cost (IP phones and hardware, onsite phone installation, wiring and end-user training services) Five factors make up the project cost for your VoIP phone system: Various IP phones (desktop, cordless, conference room); Peplink firewall and/or SD-WAN appliance; Network switch or Phybridge appliance; Ethernet wiring/cabling services; and Professional onsite and remote labor services, including phone system programming, onsite wiring, onsite installation and onsite training. Most customers prefer to take on the cost for the project and hardware as a sixty-month rental program.  Shorter terms (e.g., twenty-four months or thirty-six months) are also generally offered, if preferred. The vast majority of small business clients elect to rent for two reasons. One, it allows the business to maintain working capital, and two, it means the vendor can fully manage and support the overall solution at no additional charge throughout the entire business relationship. 3.      Ongoing Support Services (Post-installation) The following should be included in your fixed monthly rental rate: Unlimited remote access to a help desk and team through phone and/or e-mail; Unlimited remote training; Advanced hardware replacement if any vendor-provided hardware fails; Proactive monitoring of your VoIP system; and Call flow and auto attendant recording and programming as your business evolves. Onsite services (training, service and account management) should also be available. Under a standard rental program, at the end of your term, you can determine if you want to own the existing hardware, return it or refresh the hardware with new IP phones and an updated firewall. Price Is About More than the Numbers When you’re getting quotes from multiple VoIP providers, it’s easy to fall into the trap of jumping at the lowest number quoted.  That can be problematic, though, for several reasons. Most providers will be up front about the monthly fee per user but will downplay the importance of onsite services.  The reason some providers can charge less is because they never step foot in your office—for anything.  It’s a 100% remote relationship.  Your IP phones and router are shipped to you in a box for a “do-it-yourself” installation. If the VoIP phone system you get ends up not matching your expectations, it can be incredibly difficult (and painful) to get out of that arrangement.  Once your phone numbers port to the new provider, contracts make it difficult to undo what you did.  It’s worth taking your time, asking lots of questions and ensuring you end up with the right company for your business. National VoIP Providers versus Local VoIP Companies With so many VoIP providers now offering similar services and products, one critically important factor in your decision-making process is whether you prefer to work with a larger national VoIP provider or a local company. In our experience, opting for a local provider provides some key benefits: National VoIP providers don’t want to come on site for your “small” business (under one hundred users).  When this assessment is skipped, important account nuances are bound to get overlooked—from the technical, hardware and wiring perspective to the interpersonal dynamics.  You’ll also have to deal with remote installation, end-user training and account management.  Local VoIP providers know the geography, third-party IT vendors, local infrastructure and quality of Internet connectivity and can offer solutions based on those factors.  This single fact can have a significant impact on your call quality, call reliability and network stability. Most national VoIP providers downplay the complexity of phone system installation, and most small business clients are not aware of the potential headaches or risks often associated with a “do-it-yourself” solution.  Working with a local company for your VoIP phone system install means you never have to go it alone. Other Cost Considerations for Your VoIP System Determine how much you are currently spending on phone lines, fax lines, phone system maintenance and any third-party providers, such as conference calling or toll-free lines.  All these expenses can go away when you port your phone numbers to a VoIP provider. The numbers provided here are for educational and illustrative purposes.  (Note, this budgetary guideline is a good starting point for companies with fifty phones or less.)  Your actual bill will vary based on your company’s setup and particular specifications.  As you can see, there are numerous choices and decisions to make prior to selecting your VoIP provider; however, the cost of a VoIP system shouldn’t be mysterious or perplexing.  A company’s pricing structure should be both easy to understand and transparent.  Take the time to continue to educate and inform yourself before making any final decision.   Vincent Finaldi is Vice-President of Tele-Data Solutions.  Tele-Data Solutions began in 1982 when Michael Finaldi founded it in Union, New Jersey.  From traditional on-premises phone systems to the cloud-based VoIP systems of today, the company has consistently grown and evolved with the technology.  Through it all, the core value has always been to service the client above all else.  Vincent may be reached at [email protected]. Share this post: Members Only Our Sponsors.              Upcoming Events. Wed Jan 12, 2022NJALA Virtual Board of Trustees MeetingCategory: Events Thu Jan 27, 2022Cup of ConversationCategory: Events Tue Feb 8, 2022Monthly Meeting and Educational Session (2/2022)Category: Events Thu Feb 17, 2022Cup of ConversationCategory: Events Thu Mar 17, 2022Monthly Meeting and Educational Session (3/2022)Category: Events View Full Calendar Latest News. 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ALA disclaims all liability or responsibility whatsoever for the actions, representations and liabilities of the New Jersey Chapter, specifically including those of any nature whatsoever arising from or out of the content of other features related to the New Jersey Chapter website. In no event shall ALA be deemed the guarantor of the New Jersey Chapter. powered by MemberClicks
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                            [body] => How Much Does A VoIP Phone System Cost? Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 The issue of cost is likely to be what first attracts a small business owner or office manager to the idea of making the switch from landline to VoIP. Anyone who has used Skype or another similar platform can recognise that the internet is capable of providing a highly cost effective means of making calls. Naturally, this doesn’t mean that using VoIP will come at no cost whatsoever, and there are many potential expenses that may or may not be necessary depending on your business’ telephony requirements. So how much does VoIP cost? The best way to make sure you get the best deal for your company on VoIP is to get multiple quotes from trusted suppliers. By setting out your company’s needs both in the present and the future, and then comparing the estimates that come back, you will be in a position to get the best deal possible for your business. Before you do so, however, it pays to be informed about the kinds of options that are out there, and what they entail when it comes to costs. Compare Business Quotes! It takes less than one minute. Get A Quote On the cloud or in the office? The biggest single decision when it comes to choosing a VoIP system is whether to use a cloud-based hosted system, or to have the system installed in your premises. Hosted VoIP systems are by far the more popular option with small to medium businesses, for the obvious reason that they don’t involve huge start up and installation costs, and there is much less expense when it comes to buying and implementing the hardware. What you lack with a hosted system however, is control. An on-site installation will give your business more power over its own telephone system, which can be a great help when things go wrong. In fact, there are pros and cons to each system, as outlined below. Installed VoIP. A premise-based VoIP system runs on your company’s existing infrastructure and is connected directly to the telephone network. You will need to have engineers to install the system and to make all of the necessary upgrades. It essential that you have in-house personnel who can manage and maintain the system, which may not be possible for many smaller businesses. The key advantage to having the VoIP system installed on the premises is that you can control the upgrades to the system, and hone the equipment so that it meets your company’s needs precisely. Hosted VoIP. With a hosted VoIP system, all of the hassle of maintenance is taken away, as is the need for on site engineers and extensive hardware. The host provider will control the management of the system, and your company will be charged at a fixed rate according to usage. With a hosted system it is easy to change the rate of usage, perhaps of because of a change in the numbers of people using the system, and there is very little technical know-how needed on your part. The downside of using a hosted system is that you are totally reliant on a third-party for your telephone needs, and you don’t have the ability to upgrade the system as and when you might like. VoIP Costs. The standard way to make a decision on which type of VoIP system to use is to look at the numbers of people who will be using it, and this in turn affects the costs involved. Large companies that have 20 or more people making regular and extensive use of the telephone tend to opt for an installed system. These are destined to support a particular number of users, depending on the model, and they incur an initial purchase fee for both hardware and software, as well as installation costs and potential consulting fees. With a hosted VoIP system there is much less in the way of up-front costs, and these systems are much better suited to businesses that have 15 people or fewer using the telephone regularly. Providers usually charge a monthly fee, which is scaled according to the number of users it supports and the amount of minutes it offers, as well as various additional features like video conferencing and unified communications. In choosing a hosting provider it is essential that you have a clear idea of your business’ telephone requirements, including the number of people you need the system to support, and the extent to which international calls are a factor. Comparing a number of the various pricing packages offered by the leading hosted VoIP providers will enable you to make an informed decision and choose the right package for your business. Compare Business Quotes! It takes less than one minute. Get A Quote Latest Business Advice. EPOS Systems for Builders Merchants Compare Photocopiers for Small Businesses Cheap Business Insurance Providers Best Franking Machine Suppliers in the UK What is the Best Business Bank Account for Small Businesses in the UK? Compare Business Costs Get Quotes Our Partners. © BusinessQuotes.co.uk 2022 Cookie Policy | Privacy Policy | Terms & Conditions Franking Copiers Vehicle Tracking Merchant Accounts EPOS Systems Telephone Systems & Voip
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                            [body] => How much does a VoIP Phone System Cost a Business? When it comes to any business decision, everyone wants to make smart investments, stay under budget, and get the most bang for your buck. Those same thought concepts does apply to anyone wondering how much a VoIP phone system costs. Over the course of the last 10 years meeting with NJ business owners and managers, I can’t even count how many times people have cut right to the chase and ask me the critical question “how much will this phone system cost?” It’s a fantastic question, and one that has some key variables. In order to give you the best, most sensible answer, I’m going to break out the top 8 variables that impact the cost of a VoIP phone system for small businesses. How much will a VoIP phone system cost a small business? The quick answer is it depends... The investment for a small business will be anywhere $25 to $75 per user per month. I recognize this is a huge gap in price, so let’s dive into the eight reasons and illustrate why it can vary so much.  On average, $40 per user per month is typically a realistic estimate for most businesses.  This $40/month per user includes the monthly phone lines, new phone hardware and professional services for on-site installation, end-user training and on-going support. So take the # of phones you have and multiply that number x $40/mo and you will get a VERY quick monthly estimate you can use as a foundation. 1) How many physical phone handsets do you have at your office? The easiest way to do this is go get a hard count of how many existing phones you already have. In addition to physical phones, do you require any virtual or cloud extensions? A virtual extension means that there is no physical phone associated with the extension but there is a voicemail box in the system. Don’t forget to include the conference room phones or any wall mounted phones that are not as frequently used. 2) What is your local and long distance usage including Toll Free (800 #s and International calling). If you don’t have 800 numbers or make international calls, then this is not important for you. Most customers already have phone lines with local & long distance usage to make and receive calls. Most VoIP providers include unlimited usage so determining the exact amount of call volume is not important anymore EXCEPT for international calling and toll free lines which are billed separately. If you look at your existing carrier statement it should show you the amount of toll free and international calling your business does. In order to avoid guessing what lines you have, review your carrier statement in detail that is emailed or mailed to your business every month from your provider. Sometimes the phone carrier statements can be confusing or frustrating to interpret and it is recommended to have a telecom specialist review this invoice with or for you. When we work with customers, it is common for us to receive a copy of the carrier statement so we can verify and be 100% sure we don’t miss anything in our recommendation. Sometimes customers are a little nervous providing us with their carrier statement thinking that will influence the price of the VoIP phone service, but it is necessary to avoid missing key information like all your phone numbers published, toll free lines, fax lines, alarm lines and overall usage. Lastly, a copy of your carrier statement is needed to port your phone numbers from one provider to another so its 100% necessary anyways. If you want to know more about porting, I encourage you to check out our article titled Will my telephone numbers stay the same when I switch to VoIP phone service? 3) Hardware - IP Phones, Firewall/Routers, & Managed Network Switches. This boils down to a simple question: will you be sharing existing IT hardware (Firewall and Network Switches) with your new VoIP phone system? When you separate your existing IT setup from your VoIP setup this follows best practices and no finger pointing between your VoIP vendor and IT vendor. In addition, a VoIP provider needs their own hardware in place to remotely support you and access their own diagnostic tools to resolve any technical issues down the road. Also, the quality and type IP Phones may impact your overall price. There are best in class phone hardware like Cisco and Polycom and there are less expensive and lower quality alternatives. You may even hear “free IP Phones with your hosted phone service” Be careful because they are free for a reason and always the least expensive and least user friendly type of phone. Similar to cell phones, there are many brands and options nowadays that it can get overwhelming. Think of Polycom like you think of your Apple iPhone; they are very popular and widely accepted as the leader in IP phone technology. If you have a VoIP phone System already and want to re-use your current version of IP phones, check out our existing article Will existing phone hardware work with a new VoIP phone system? to learn more. 4) Cabling Infrastructure. It is important that your IP phones connect to a dedicated wired cable connection. Sharing your PC cabling with your IP phones can cause massive technical and quality issues negatively impacting your computer network and quality of phone calls. It is very common for some VoIP providers to downplay the importance of having dedicated cabling for your IP Phones because it is easier to low ball a quote and oversimplify a solution by avoiding this important conversation. If your business currently has traditional digital phone cabling in place (traditional means cat3 and probably installed over 10-20 years ago) and you don’t want to spend thousands of dollars on new cabling infrastructure, there’s an option specifically for you. There is a piece of technology called a phybridge appliance that can convert cat3 cabling to function on IP phones. On average, a phybridge appliance is usually 40-70% less than hiring a wiring vendor to run new cat5 or 6 lines in an existing office. If you have computer cabling (CAT5E or CAT6) cabling already in place within your office, it makes the transition to VoIP a little less expensive because you don’t have invest in wiring or phybridge appliance to convert the lines to IP capable. Hint: If you look in your own telco/IT closet and it is a spaghetti disaster, do yourself a favor and mention that to the VoIP Phone specialist because a clean infrastructure matters a lot during the installation process. 5) Is On-Site Installation and On-Site End User Training services included? This is a key differentiator between a local company and a national VoIP providers that impacts cost and your customer experience. From what we’ve seen, if you don’t have an-in house IT person many businesses will spend a little more for turnkey on-site installation, end-user training and on-going on-site support services. I consider these the three professional services can impact your total investment: Onsite Installation The alternative here is when larger VoIP providers ship you phone and a router in a box and expect you to figure out how to install it or your IT consultant Onsite end user training The alternative is having your staff watch video training via YouTube or a web link Again this is up to you but I do stress training your staff properly on how to use the new technology you’ve invested for them Onsite support for warranty with on-site labor A local Provider typically will be there on-site when necessary for emergency break fix or standard service (i.e. running a cable and installing a phone) If you have an IT company that wants to do this you can avoid your VoIP provider being on-site but typically scaled IT Vars don’t want to deal with IP Phone related issues or projects I recommend to pay a lot of attention to this variable above when evaluating VoIP phone installation options. For example, when a business hires us to do a VoIP Phone Installation with us, we provide specific on-site services to ensure a smooth transition. We provide on-site site surveys early in the process before go live Why? – because a technician has a different perspective and can anticipate something going wrong like (Cabling infrastructure, Internet issues, re-using doormats or paging systems to name a few) Finding out problems the day of the installation is a horrible situation for you or the provider to be in We send VoIP phone technician(s) on-site the day of the installation to install the IP phones, Router and Network Switch and test/verify everything and spread trust throughout your company that the project will go well We send a dedicated end user trainer whose sole purpose is to train your staff on the all the new phones. They’ll also cover any desktop or mobile software associated with your phone upgrade. Unless you have a strong IT person in-house, we strongly recommend to make sure the VoIP provider can come on-site for surveys, installation and end user training, and on-going support services throughout the agreement. 6) Software Applications & Enhancements. I often hear prospects and customers say “Vin, I don’t want any bells and whistles" What they’re really saying is “I’m not interesting in paying for stuff me and my staff won’t use.” I agree with the sentiment! However, it is important to know what tools and apps you can use and benefit from. There is a reason VoIP technology is growing and a lot of it has to do with more effective software applications to save time and better service your customers. The most popular and useful software applications are the following: Desktop User Clients Your personal computer and phone function as combined piece of technology. Mobility Apps Leverage your existing smart phones with your VOIP Phones. Contact Center and Reporting Provide important phone metrics to run and manage your business. Automatic and Manual Call Recording Go back and listen to a conversation and avoid he said/she said CRM Integration Do you have Salesforce? Microsoft outlook? Want to Click and dial from the web? These 5 different applications listed above all require a deeper explanation but it is critical to understand if these tools can help your business before buying a VOIP Phone System. 7) Internet Circuit(s) (What do you have in place right now?). Does your business currently have one internet cable line? For example, if your company uses FiOS, Comcast, or Cablevision, will your phone system be functioning over that same internet connection as your computer network? In my experience if you are a small business under 25 phones, you can run your VoIP phones and computers over the same one internet line. This is a nice way to avoid paying extra for a 2nd internet circuit if you don’t want to for budget reasons. However, it is common to review your internet speeds and provider to make sure it is sufficient for VoIP. However, if you are a larger business with more staff (25+) and you use cloud based software programs that require sufficient internet speeds, you may want to consider ordering a dedicated MPLS T1 Circuit for your VoIP Phone Lines. This lets the VoIP Provider guarantee quality of calls and service because the VoIP Phones are not running over your existing internet connection. In layman terms, an MPLS T1 circuit is an internet line that connects from your office IT closet to the data center where your hosted phone system is located. Think of it like your own dedicated smoothly paved highway with no other cars on the road but you to cruise down. VoIP is only as good as your internet connection. If your internet is flaky and resets often, then it is not recommended to put your VoIP Phones over that internet circuit. There will be poor quality of calls and echo and jitter. This is horrible for everyone! 8) Who is the company or Service Provider you are hiring? Simply put, not all phone VoIP phone providers are created equal. Just like a hotel or restaurant, you get what you pay for. There is a big difference between staying in the Ritz Carlton vs a motel off a major highway. The VoIP Service Provider is the company that you call for service and support and that hosts your phone system in a data center. Some differentiation that may make one Service Provider “better” are the following How trained is the staff and support team to handle your VoIP issues? Are they paid as technology professionals or minimum wage? When a customer calls or emails into support how quickly and easily will your issue get resolved? Is VoIP the main focus and passion for the service provider or is this is an additional service they offer? How much might a VoIP phone system cost a small business? To give an example take a business with 20 employees, one can expect to spend anywhere as low as $400 a month up to $1500 a month depending on their specific needs and information outlined above. Most of the time my experience, that 20 user business will need to invest ~ $800/mo and their existing telecom and phone carrier expenses are eliminated. Remember, implementing a VoIP Phone Solution also entails eliminated current telecom expenses which usually means your total investment may be a break even or even less per month than what you are currently spending on very dated technology. Small businesses can save on VoIP phone system costs. Like anything else in this world, there’s a few ways you can cut costs if you’re looking to upgrade to a new VoIP phone system. If you are a small startup company, a business having financial problems, or phones simply don’t matter to you then the following will reduce your costs: Share wiring/cabling (the IP phones and PCs share 1 cable each) Share existing Firewall and Network switch with IP phones Keep one cable internet for both your PCs and VoIP phones with no back up Low quality or “cheap” IP phones with a brand no one has heard of Remote installation package, remote training package, no on-site support whatsoever Typical with a National VoIP provider who can’t go on-site Have your 3rd party IT person install the solution who has little to no experience ever installing IP phones or dealing with the realities of VoIP and all the details associated. Hiring a VoIP provider that is “cheap” and outsources their support calls overseas or to support staff that are not fully trained or paid well. The true cost of a VoIP phone system at a small business. As you can see, there's a lot that can go into the cost of a VoIP phone system at a small business. If you're in the market for a VoIP system, just want to learn more about the benefits, or are ready to get a better grasp of how much you might shell out for VoIP service at your business, you can click here to contact us online, give me a shout directly at [email protected], or touch base with me at 908-378-1218. By Vincent FinaldiVice-President, Tele-Data SolutionsE-mail: [email protected] | Direct Line: (908) 378-1218What brings me satisfaction is meeting with New Jersey–based businesses and genuinely helping them solve communication and business problems. As someone who has lived in New Jersey my entire life, I love working and playing here. I live in Morristown with my wife, Lisa, and root for the New York Giants. December 16, 2016 Blog Previous Next
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