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                            [body] => Best small business phone systems in 2022 Think you can do without a business phone system? Think again. Business phone systems are a must for any startup. Read on to find the right one for you. Ross Darragh December 14, 2021 8 min read About us . Startups was founded over 20 years ago by a serial entrepreneur. Today, our expert team of writers, researchers, and editors work to provide our 4 million readers with useful tips and information, as well as running award-winning campaigns. Our site is governed by the Startups editorial manifesto. This article was co-authored by: Ross Darragh Writer Robyn Summers-Emler Grow Online Editor Our independent reviews and recommendations are funded in part by affiliate commissions, at no extra cost to our readers. According to our research, the best small business phone system is without a doubt the 8×8 X Series, due to its small business-centric features, internationally operative capabilities, in-depth analytics, and reasonable pricing.But that’s not to say this system will suit every business, which is why we’d recommend you use our custom-built cost comparison tool to help you move forward. Developed by our team of telephone system experts, this tool will help you make an informed decision about which product best fits the needs of your business, offering you personalised bespoke quotes from the UK's top phone system providers.However, for further insight about the 8×8 X Series phone system and its competitors, read on… Want to compare bespoke personalised quotes from the best UK telephone system providers? Use our quick and easy comparison tool to be matched to quotes that make sense for what you need Get Started In this article, we will cover: . The best small business phone systems: an overview The best small business phone systems: a deep dive Tips for choosing the best phone system for you Conclusion – summarising the best small business phone systems Small business phone system FAQs The best small business phone systems: an overview. Phone System ProviderBest forPricing starts from8x8 X Series Operating internationally £8 per user, per monthBT One PhoneRemote workers Bespoke, but average monthly spend is £35 per user, excluding VATRingCentral OfficeAll in one communications £7.99 per user, per month 4com HiHIVersatility and ease of use Bespoke, quote available on requestLily CloudCustomer supportBespoke, quote available on requestPricing is correct as of 12th August 2021 The best small business phone systems: a deep dive. Whether businesses are working remotely, are back in offices, or have adopted a hybrid approach since the end of the last lockdown, a fundamental part of operating is to be fully contactable. This is why choosing the right business phone system for your small business is so important, because wasting time and money implementing the wrong system could be devastating for your small business.This is why we've carefully analysed the market and selected the five phone systems that stand out as the best choices for small businesses – to ensure you end up with an appropriate product.Read on to find out about each of them in more detail.8×8 X Series. Key Features . ✔ Unlimited global calling across 47 countries✔ Company-wide team instant messaging✔ Mobile and desktop appsAward-winning communications company 8×8 brings us the X Series, a unified communications solution that's been designed specifically for small and medium businesses. The X Series is a cloud-based VoIP system, which is particularly beneficial for small businesses that operate internationally, as advanced plans (X4 onwards) come with unlimited calling across 47 countries for smarter global engagement.Pricing starts from: £8 per user, per month (8×8 Express)  Pros Generous 30-day free trial Free calls internationally to 47 countries - perfect for dealing with clients and customers overseas Express package is great value for money at £8 per user, per month In-depth analytics to manage customer satisfaction and employee performance Cons More advanced plans can get expensive for small businesses Cloud-based VoIP system, so if your business needs are for a PBX or multiline phone system this would not suit you BT One Phone.  Key Features. ✔ Mobile app compatible with iOS and Andriod ✔ ‘One Phone’ portal for call routing and user administration ✔ No additional costs of using the system anywhere in the EU The enormity of BT and their business phone offering makes it a little difficult to select the best system offered by the industry giant. But we’ve selected BT One Phone, as it’s an excellent business phone system for remote businesses and their travelling employees. The BT One Phone system turns any personal mobile into a kitted-out business machine using sim cards, a mobile, and an online portal.Pricing starts from: Bespoke, but the average monthly spend is £35 per user, excluding VAT Pros A dedicated onboarding manager helps your business get set up, along with access to a 24/7 BT One Phone helpdesk No need to purchase handsets (as the system is set up through mobile) Perfect for entirely remote working businesses with no office space Can easily add and remove users as your company grows Cons Must pay for additional security - using mobile phones as business phones can have a drawback: if it gets into the wrong hands, it could be disastrous for your business. You can however pay for security software MobileIron Cloud The average user cost is £35 per month, which is quite expensive compared to other providers Short on time? In 2020, we helped nearly 2,000 readers find the right telephone system for their business, and our aim is to continue this trend by offering reliable, accurate support and advice to startups everywhere.If you'd like support in finding a phone system quickly and easily, our custom-built phone system comparison tool will match you with the best suppliers for your business needs. There are no obligations, and the form takes just minutes to complete. RingCentral Office. Key Features. ✔ 100 to 4,000 inclusive minutes per user, per month (depending on the plan)✔ Mobile and desktop apps  ✔ On-demand call recordingRingCentral Office is the all-in-one communications provider, offering flexible, cost-effective business phone system packages. The cloud-based VoIP system’s accessibility and versatility mean it is great for small businesses with huge scaling-up potential. All plans come with an abundance of features including call recording, voicemail-to-email, and extensive software integration RingCentral had to make the list.Pricing starts from: £7.99 per user, per month Pros It’s cheap. The cost for the basic plan is the cheapest available on this list, and even the advanced plans are still well within a small business budget Quality of service reports ensure customer satisfaction can be monitored Integration heaven - RingCentral can integrate with lots of applications, including Microsoft Office, Salesforce, Zendesk, and Dropbox Cons Although it offers 24/7 customer service, recent reviews on Trustpilot have suggested that the support isn’t as efficient and immediate as it should be 4com HiHi. Key Features. ✔ HiHi Connect and HiHi There mobile apps ✔ Call reporting ✔ On-hold marketingThe 4com HiHi is the slickest, most flexible phone system available on this list. Its ingenious design of a tablet-turned-handset means employees can take their calls on the go, have access to video conferencing, and a whole suite of apps available on the Google Play store. 4Com also offers 24 hour UK-wide support and maintenance, with dedicated nationwide engineers available.Pricing starts from: Bespoke, quote available on request Pros The tablet interface makes it incredibly easy to use, and comes with two docking stations, for both the office and home On hold marketing is a great feature that allows you to market products whilst customers are on hold Can replicate your phone system on mobile with HiHi Connect, so you can manage your business anywhere on the go Cons Pricing and minute allowance/inclusive minutes aren’t mentioned, could end up being pricey especially if the system isn’t replacing an existing phone system Lily Comms. Key Features. ✔ Auto-attendant ✔ Personalised messages and customised hold music ✔ Access via mobile or web app, handset, and softphone Lily Cloud, from award-winning communications company Lily Cloud, is an office phone system that's designed to scale. With on-demand features, the system enables you to add or remove users quickly and easily (which is encouraging for small businesses, whose futures are typically unpredictable). Lily Comms offers an excellent level of customer support, providing you with a dedicated account manager and 24/7 support options. Lily Comms also claims to have saved 86% of its customer’s money once they have switched.Pricing starts from: Bespoke, quote available on request Pros Excellent 24/7 customer support, with a dedicated account manager to help you onboard and get the most out of the system Save between 30% to 60% when switching to Lily Cloud from on-premise solutions Cons You'll need to pay extra for team collaboration features (via the Lily Collaborate platform) such as video conferencing and instant messaging Summary – the best phone systems UK. So, to summarise, the 5 top phone systems for small businesses based in the UK are:8×8 X SeriesBT One PhoneRingCentral Office4Com HiHiLily Cloud Now you’ve read our reviews, the next step is to start comparing quotes directly from these providers. We can tell you which product is best, but at the end of the day, you need the right system to fit your business needs. This is why our team of experts has created a helpful custom-built comparison tool so you can compare providers quickly, and easily.Simply fill out the form (in minutes), and we will provide you with quotes and further information from the best UK providers available. Tips for choosing the best phone system for you. Every business has different needs when it comes to phone systems. For example, some features, like call recording, will be incredibly important to businesses with a customer service team, to manage service quality. Other businesses need to ensure their system has a mobile app, because a lot of their employees are out on the road during working hours, and need to be easily contactable.Essentially, what you’ll look for in a phone system provider will change, so we’ve put together some questions to consider that will help you navigate the decision-making process.Specialism – Do you want a provider that specialises in phones for businesses or would a more generalist supplier be more suitable?Customer support – Where and how can you access assistance? Think about the time zone that support agents are located in, and how you can contact them e.g. phone, email, live chatServices – Is it only the actual devices that your business requires, or are you looking for a provider that can offer additional services, like hosting, as well?Purpose – If you need phones that can offer specific functions, then seek out a provider that offers these in their devices, such as connectivity or integration with other systemsBudget – the amount of funds that you can allocate for a phone system is likely to affect which providers you can choose from, as they all have different price pointsCustomer satisfaction – it’s always important to check how satisfied customers are with a provider’s service. The last thing you want is to be wrapped up in a contract with a provider that has awful customer support, replying to emails weeks later and never answering the phonesContracts – be sure to consider the length of time of contracts with providers, are you happy to be tied into a contract for 24 months? Or do you want a lot more flexibility?Which features does your business telephone system need?Think about what your budget is and what your small business requires from a phone system. Some features to consider include:Automated call forwarding – Automatically transfer calls to your business phone to a different number at any location. This can be very useful if you’re expecting an important call to your business, but are out of the office or even on holiday.Dashboard – This allows you to manage your office telephone system from one central resource or programme, with access for all team members, dependant on what their needs are. Some dashboards also allow you to integrate all your communication channels, so you have control over your voicemails, emails, SMS, and fax messages, at one touch point.Speed-dialling – Store the numbers your team members call the most frequently and easily call them with a one-button dial.Answering machine – This may be a standard answer machine system. Or your business might require the ability to convert voicemails into a readable email that gets sent straight to your inbox. It allows you to sort and scan through missed calls and voicemails at a quicker rate than simply listening to each message individually.Conference calling – This feature enables your team to speak to people off-site easily. Conference calls can be popular for team meetings with off-site staff members or calls between your sales team and relevant clients, for example.Video calls – If you work remotely, or want to speak to suppliers and providers without the expense of arranging an in-person meeting, a business phone system with a video calling feature is ideal.The most basic telephone systems will tend to focus on the most common needs (like speed-dialing and an easy-to-use dashboard), whilst more sophisticated models will be able to do everything on the list above. Do you already have a telephone system? Find the right system and supplier for your business Yes No Conclusion – summarising the best small business phone systems. So there you have it, the best business phone systems for small businesses.Each system has its unique benefits and features. Lily Cloud is the winner for customer support, but the fact you have to purchase its Collaboration software to instant message and arrange video conferences with colleagues is far from the likes of RingCentral’s unified communications offering.BT One Phone is great for small businesses without an office space, as communication with your colleagues comes at no cost whilst you are all using the One Phone network, wherever in the UK or EU you are.But, internationally, BT’s system falls short, unlike the incredible 8×8 X series, which offers not only unlimited calls to over 47 countries in the world but the best performance analytics of any system on this list. In terms of versatility, however, that award goes to the unique and slick 4com HiHi. It’s so innovatively designed and has the best interface of all the systems on our list.Overall, for us at Startups, the winner is the 8×8 X Series. Not only is it a reliable, trusted communications brand, it’s also offering a brilliant system at such a reasonable price of just £8 per month for the express plan, with a generous 30-day free trial to boot. There are plenty of excellent features for small businesses, including integration with countless apps including Hubspot, and the customer service is better than our runner-up, RingCentral Office. So, what's next? Now you feel confident about the providers that can help your business, it’s time to compare them directly and choose the right one for you.We are here to help with that – simply click on our custom-built comparison form, fill out a few simple questions, and you’ll be on the way to choosing from the best business phone system providers in the UK. Small business phone system FAQs. What is the difference between VoIP and SIP?SIP stands for Session Initiation Protocol and is the line type for connecting Voice over Internet Protocol (VoIP) to a phone system, allowing video as well as voice calls to be made over the internet.Although VoIP and SIP both support IP (or internet-based) calls, they aren’t the same thing.VoIP simply means making calls over the internet.SIP, on the other hand, has a much larger scope. It’s a specific protocol that’s used to enable a range of multimedia sessions, which include VoIP calls.What is PBX?PBX stands for Private Branch Exchange. This means:You can use outside lines for making external callsYour internal telephone numbers can also be connected to a public telephone network or VoIP provider.PBX phone systems are increasingly similar to VoIP phones. They often have IP points added, so you can host the phone system for your business within the cloud. Compare bespoke telephone system quotes Use our quick and easy comparison tool to be matched to quotes that make sense for what you need Get Started It only takes a minute. Startups.co.uk is reader-supported. If you make a purchase through the links on our site, we may earn a commission from the retailers of the products we have reviewed. This helps Startups.co.uk to provide free advice and reviews for our readers. It has no additional cost to you, and never affects the editorial independence of our reviews. Share this post facebook twitter linkedin Tags best product business phone systems review telephone Ross Darragh Writer Ross has been writing for Startups since May 2021, specialising in sustainable business and telephone systems. He also runs the successful entrepreneur's section of the website.He's previously written for Conde Nast Traveller and the NME and is passionate about music, sustainability, and travelling. Follow him on his Twitter - @startupsross for helpful business tips. Related Articles . Business Phones 7 Best office phone systems for business 2022 October 2, 2020 Business Phones Best Multi-Line Phone Systems for Small Businesses in 2022 October 2, 2020 Business Phones The best Virtual landlines in 2022: a guide for small businesses February 18, 2020 Back to Top
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                            [body] => VOIP Phone System for Small Business UK Better than traditional VOIP, our hi-definition contract free cloud phone system allows your small business to be more flexible. Pricing & Features JANUARY SALE. FREE PORTING Free porting for all orders placed in January 2022 - use offer code JANSALE22. Best VOIP phone system for SME business. Looking for a VOIP phone system in the UK that meets your exact needs, whatever your size? Our VOIP Phone System is perfect for UK small Business. Offering better than traditional VOIP phone quality, our hi-definition contract free VOIP phone system allows your business to be more flexible and save money, along with fantastic free setup and support. FREE 5000 Minutes Bundle. With your £10 user fee, get 5000 minutes a month per user of calls to UK 01/02/03 numbers and UK mobiles, FREE with any system ordered! Enough to cover an average business's call needs! No Crazy Contracts. We're so confident you'll stay, we don't make you sign a crazy contract, cancel any time! No sneaky price rises & pay the same as a new customer every month! Why is it great for small business in the UK? Rent phones. You can choose to rent the phones to save on any up-front costs or don't use phones at all. Grow or Shrink. The system grows with you, so you only need to start off with one user and add or remove users when you need each month. Fixed Costs. Your spending each month is a fixed fee, so with the call bundle you can easily budget. Mobile Working. Mobile working is so simple, so you can take and make calls where ever you are, which is perfect for a small business when you are busy. Plug and Play. Our phones auto install themselves so there are no install or setup charges. It's just plug and play. Full Featured. Our full featured system allows your business however small to look big, with auto attendant, voicemail and much more. Free Mobile & Computer Phone App. The system comes with free iPhone and Android App's along with PC and Mac App too. These are to enable professional remote working by allowing you to make and receive calls to your mobiles through the system. You don't pay for minutes on your mobile, which is a real cost saving. When anyone calls your main office number, if you are out and about, the App can answer just like you are sat at your desk. You can even use the App instead of renting or buying a physical phone to save on money. Why We Are Different. No Crazy Contracts. Fed up of a deal always looking to good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month! Reliability you can trust. We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated VOIP platform in conjunction with CISCO & Openreach. Monitored and managed 24/7. Fanatical about support. All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are! Free configuration & support. All our VOIP systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More Free Business VOIP Phone System Features. From Start-Up, small businesses and SME companies, all the following features are included in the price, whatever size you are! Call Analysis Reporting Auto-Attendant Custom Greetings Voicemail HD Calls Advanced Call Groups Conferencing (3 Way) Click to Dial Mobile App Desktop App Caller ID Busy Status Video Calls Hot Desking Learn more about our VOIP phone system... Features &Prices App &Teams Phones &Accessories InternetLine TelephoneNumbers VoiceMessages Looking for VOIP and not a small business? Our cloud phone system works for any size of business in the UK, up to enterprise level Learn more Better than VOIP - VOIP has Evolved. Originally, VOIP systems were poor quality calls that ran over your Internet connection. However, this has now changed and VOIP phones have been replaced with Cloud Phone Systems. So, think of the new system as VOIP plus, where the VOIP calls still run over the Internet, but are now in high definition and work alongside physical phones and apps to make a completed feature rich phone system for UK businesses. Our VOIP plus phone system runs from infrastructure here in the UK and is only for UK business. Our system is particularly popular with Small Business, as it can shrink and grow with you regardless of your business size and with no contract, you don’t have to commit to anything! TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-08-29 5 "What a lovely and dedicated team! Whatever the issue they will go beyond to make your calls happen."By Go NurseGo Nurse TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-06-08 5 "seamless service from start to finish, offering a personal & friendly yet extremely professional service. highly recommended :)"By Minshall & CoMinshall & Co TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-08-29 5 "The telephone system provided for our client is excellent. It was easy to order, to install and has been easy to add to since. Highly recommended and with the right connectivity it has been a fantastic update for the business in conjunction with their move to new premises. Call quality is excellent! More than happy to recommend."By M&M TechnologiesM&M Technologies TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-09-12 5 "Do yourself a favor and switch your physical phone line to cloud"By Removals and Storage ExpertsRemovals and Storage Experts TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-12-10 5 "Fantastic company. Really straightforward to work with. We have been using the phone system for a few months now and it's been exactly what we need as a small business and very affordable. I wish all telecoms companies were like this!"By Ladyhall Ltd Ladyhall Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-12-21 5 "Installation was quick and easy and the sysytem is working well for us"By Labelcraft UK LtdLabelcraft UK Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-02-25 5 "I was initially concerned that I was switching to a small company, for something as important as our telephone service. There is something strange about being in the clutches of a mega-corporation such as BT.... awful experience, but hard to leave! I need not have worried. Superb experience with yourselves, from setup to usage. Also, you guys have a sensible, fair, straightforward and competitive pricing system. Keep up the good work, because the telecom industry needs providers like you."By Powercut (Wales)Powercut (Wales) TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-12-18 5 "Brilliant service, friendly staff. I was up and running in a few hours unlike other providers "By KMB StorageKMB Storage TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-10-12 5 "The team has been extremely helpful. What is important for the user - quick replies. Excellent service. "By RBWTLRBWTL TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-08-20 5 "I need to keep my phone number when moving exchange, these guys made the transition as easy as I think it could get! A few teething problems where sorted with patients and speed. Always at the end of the phone to answer questions from this non techy Luddite! Compared to the same service with BT we saved £30 per month "By Forever Green FloristForever Green Florist TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-03-03 5 "The service received so far has been outstanding! Nothing is too much trouble and any requests are dealt with promptly. In these difficult times it is refreshing to see a proactive company working so effectively. Keep up the good work!"By European Power Systems LtdEuropean Power Systems Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-05-02 5 "This is technology that really WORKS. The call quality is excellent, the convenience is excellent, and yes folks, you can use this anywhere you have internet connectivity or cell phone service. Take a call from Stoke in Western Canada and there is no lag; you might be taking a call from the office door. Plus you get the approach to customer care and relations: friendly, unflappable"By Counselling PeopleCounselling People TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-04-14 5 "We would recommend you to anyone, frankly. You've been professional, responsive, friendly and obliging. After running a terrible gauntlet with a ("the") major telecoms company and reaching the end of our tether, you have been a breath of fresh air. It was such an easy transaction! Uncomplicated, quick and exactly what we needed - seriously, we've been so impressed with you we can't recommend you highly enough."By Gewefa Uk LimitedGewefa Uk Limited TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-10-04 5 "Telephone Systems.Cloud is one of the nicest companies that I have ever had the pleasure of dealing with. The staff are charming and impeccably mannered. They are technically brilliant and absolutely focused on the needs of their clients. I struggle to find anything that could be improved upon. I would have no hesitation whatsoever in recommending them."By Andrew Smith Funeral ServicesAndrew Smith Funeral Services TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-04-11 5 "Really good service, system is easy to use, we save £250 per month compared with our old system."By The Lyme TrustThe Lyme Trust TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-10-17 5 "Spoke to a lot of suppliers and found Telephone Systems were the most straightforward to deal with and in their pricing. Set up was really simple and the team jumped on anything that we wanted to customise straight away with no hassle. Really pleased with our choice of supplier!"By NSBV Projects LtdNSBV Projects Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-11-25 5 "Good service. Quickly set up and cost effective, Very helpful support and sales staff, Quick, cheap, efficient."By Invicta Property Maintenance ServicesInvicta Property Maintenance Services TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-03-20 5 "Excellent in every way"By Devcomp LtdDevcomp Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-03-28 5 "Excellent service; fast, polite and informative. The system has modernised our telephone setup and is allowing us to deal with calls from our customers more efficiently."By Party Shop Supplies LtdParty Shop Supplies Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-08-28 5 "After the initial trepidation of moving over from BT I can honestly say it's best thing we have done, easy installation, easy operation and great additional features all in all very happy"By Penkhull Service StationPenkhull Service Station TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-06-17 5 "Excellent pre and post sales service,your team have been outstanding even to a small user like us - thank you"By Recur Global LtdRecur Global Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-02-10 5 "I have to say that you guys are a breath of fresh air in the telecom world. "By Powercut (Wales)Powercut (Wales) TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-04-22 5 "I would like to say how happy I am with the product that I purchased from your company. I would also like to particularly mention my appreciation to Josh in your Support Department. Throughout the whole process of setting up, Josh has been brilliant and so helpful and I hope he receives recognition for the outstanding customer service that he has provided to me. He is a credit to your company!"By David SimpsonDavid Simpson TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-11-21 5 "We upgraded to the cloud system when our telephone system failed due to a power cut, the team were fantastic! Within the day we were up an running again and soon had the full system in place. Not only do we now have a more efficient, reliable and flexible telephone system but we really are saving money on phone bills. "By Freedom LtdFreedom Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-01-15 5 "Phone are good quality and the customer service is excellent"By Bowella Recruit Bowella Recruit TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-10-28 5 "Couldn't be more helpful, helping us set up our new system. Really easy to use and straightforward to install with NO previous knowledge. "By Ladyhall LtdLadyhall Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-10-04 5 "Great service and very helpful just what I needed and was up and running in a hour"By Dog SectionDog Section TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-03-08 5 "I cannot rate your service high enough. We were incredibly sceptical to begin with, based on the massive cost savings but since having the system installed, I can safely say it is the best thing we have done so far this year. Not only is the system so much more flexible, but the financial gain is staggering."By NuPrint Lithographics LtdNuPrint Lithographics Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-01-30 5 "Very pleased with the service from start to finish. The whole process was quick and simple. Phones were very easy to set up and any queries we had were quickly answered. Wish we had swapped over to a VOIP system years ago. The phone itself is very good quality and the line is clear"By Rebus Training LtdRebus Training Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-04-24 5 "The line is crystal clear and far better quality than my mobile or any other app. Excellent Staff....really good to just go online and get an immediate response in the chat screen."By Ethos Education LimitedEthos Education Limited TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-02-05 5 "I knew we were being limited by our standard phone system, but had no idea how to transfer to a cloud based system The team explained and handled the move perfectly. Incredible the difference it has made to our team and clients"By Nexus Dental LaboratoryNexus Dental Laboratory TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-08-29 5 "I have used Hosting Systems for many years and found them to be highly professional and helpful. This was particularly evident when we decided to go for a Voip system which turned out to be a complex challenge to provide exactly what we wanted to achieve."By Anderen LtdAnderen Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-06-15 5 "Very Good System, does pretty much what it says on the box, best feature for us is the remote office facility. Great!"By Goldstraw Associates T/A 21st Century Goldstraw Associates T/A 21st Century TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2017-06-15 5 "Great superb quality system, at a very affordable cost. I cant rate highly enough. So much functionality for your gbp. Easy to appraise costs on the website, smooth effortless installation and integration. Superb back up from the team @telephonesystems.cloud"By Total Image Solutions LtdTotal Image Solutions Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-11-11 5 "Great service from the staff who really took the trouble to make sure that we were set-up properly. On the switch over day the numbers from our old supplier were ported over exactly as planned by Telephone Systems - to the very hour!"By Bailey Solutions LtdBailey Solutions Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2020-07-21 5 "Excellent product and service"By Tarpey Woodfine ArchitectsTarpey Woodfine Architects TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-10-22 5 "Really helpful staff helping me to get set up, with no problems at all Thanks Guys!"By Actiman LtdActiman Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-10-21 5 "Very smooth implementation, great support when needed (although this has not been very much) and clear lines. All round, very impressed."By Ripple Recruitment LtdRipple Recruitment Ltd TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2018-08-29 5 "We've worked with Telephone Systems for a number of years. Really please with the telephone and the service. They've always been willing to help if we've need to add or remove users etc. The VOIP system has worked extremely well for us as we've expanded and moved office."By FlowbirdFlowbird TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2021-06-16 5 "We needed a business phone solution for our business, this has been EPIC, all pre configured, easy plug and play, it has brought our business together - 100% awesome !"By 2nd Generation Facades2nd Generation Facades TelephoneSystems.Cloud 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 2019-06-14 5 "If any of my contacts are looking for a cloud based telephone system, I cant recommend these guys enough!!No contract, great prices but most of all outstanding customer service, nothing is too much hassle for them. Thanks guys you have made the process very easy :)"By DBS Processing LtdDBS Processing Ltd TelephoneSystems.Cloud Cloud Telephone Specialists 01782608608 £10 per month The Hub, Trentham Business Qtr, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB 5 out of 5 with 41 ratings Support for your business from the centre of the UK! Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire. Cloud experts for over 21 years, why not live chat now to a member of the team and find out how we can help you transition your phone system to the cloud. Better than VOIP - HD Call Quality. Call quality like no other. Our system doesn't sound like an Internet call or VOIP as the sounds quality is High Definition (HD), it will even sound better than your previous landline. Work from anywhere. Move to a cloud telephone system and you and your staff can work from anywhere, it really is that flexible! Phones. Great quality phones in your office, simply plug and play. Mobile. Receive and Dial as your office number while out and about on the mobile. Computer. Save money and integrate with your CRM with the PC & Mac App. Home. Allow staff to work from home any time with the same extension number. Abroad. You can answer your work calls from anywhere in the world, including the beach. High quality branded cloud phone equipment. Pay monthly or save and buy upfront on our range of voip phones, headsets and conference pods. Associated With. Our Phone System How Cloud Telephone Systems Work Phone FAQ Why Us Contact Us Terms & Conditions & Policies Privacy Policy Help Partner Program Handy Articles Company Reg.: 4212030 telephonesystems.cloud is a Trading Name of Hosting Systems Ltd OfCom RID code: FLZ All content of this web site © Hosting Systems Ltd All prices are shown ex VAT Small Business Phone System | UK VOIP Phone System | Charity Phone System | DIY Telephone System | New Start-up Phone System | Recruitment Agents Phone System | GDPR Call Recording | Business SIM Only Mobiles | Staff Home Working | BT Alternative Phone System | Home Internet VOIP Phone | Hosted Phone System | Auto Attendant Phone System | Office Phone System | Microsoft Teams Phone System | Phone System for GP's and NHS | Virtual Phone System | Leased Line Quotes | Stuck in a phone contract The Hub Trentham Business Quarter Bellringer Road Stoke-on-Trent Staffordshire ST4 8GB UK Get a quote now
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                            [body] => Business phone systems Find the best phone system for your business, based in the cloud or on your premises Get in touch. Call us Live chat Arrange a call back (Dynamic) Sales. 0800 028 2075 Monday - Friday 08:00 - 18:00 Billing. 0800 800 156 Monday - Sunday 08:00 - 20:00 Support. 0800 800 154 Available 24/7 Chat with a UK-based sales specialist. 09:00 - 17:00 | Monday - Friday Thank you. Your form has been successfully submitted Form failed to submit. Please check and try again Close Smart phone systems to suit every business. Finding the phone system best suited for your business will help it to thrive and grow. At BT, we’re ideally placed to deliver the perfect system for you. We can help you serve your customers better, enable effective collaboration, and support flexible working. Whether you need a plug ’n’ play VoIP (Voice over Internet Protocol) handset to save money on calling, or a larger, cloud-based VoIP or on-premises system to power a large call centre, you’ll find the solution you need. And we’ll find you the most cost-effective system, with the flexibility to adapt for the future. What type of system do you need? Cloud-based VoIP systems. A VoIP virtual phone system makes calls over the internet, giving you real flexibility and streamlining your business communications. Whether your people are in the office, working from home, or out on site – they can all use it. VoIP systems On-premises PBX systems. We'll install one of our top-flight PBX systems on your premises along with any PSTN or ISDN lines you may need. And with our PBX systems, VoIP and SIP trunking are also available. PBX systems Mobile-based systems. These act like a mobile and think like a phone system. Replace your desk phone and mobile with a single device that switches you seamlessly between the office and mobile networks. They're cloud-based for minimal on-premises equipment. BT One Phone Compare cloud-based VoIP and on-premises phone systems Popular products Number of users Ideal for Call package option Mobile device integration Call management features Audio conferencing CRM integration Online management portal Maintenance Support Future-proof Installation Cost - payment options Virtual geographic numbers Softphone Video conferencing Call monitoring / recording Cloud-based systems. Enjoy the flexibility of making calls over the internet Cloud-based systems BT Cloud Phone BT Cloud Voice 1 - 250+ Office, mobile workers, and home-office users Inclusive, unlimited calls package - also includes bundle options Yes Yes Yes Yes Yes Inclusive maintenance 24/7* dedicated helpdesk Automatic updates Easy to add users Simple relocation to new premises Plug + play (Engineer install option with BT Cloud Voice) Cost per user (Lease available for BT Cloud Voice) Yes Yes Yes Yes Cloud-based systems On-premises systems. We’ll install all the lines and equipment you need on-site On-premises systems MiVoice Avaya IP Office 2 - 20,000 Flexible modern communications platform designed to meet the needs of SMBs Via your network phone lines Yes Yes Yes Yes Yes 3 maintenance options available Fault reporting 24/7 Option to upgrade Install new extensions Engineer install Purchase or lease Via BT SIP Trunk Yes Upgrade option Upgrade option On-premises systems Mobile-based systems. A clever device that combines your desktop phone and your mobile Mobile-based systems BT One Phone 5 - 500+ Managing all calls/voicemail on one mobile device Unlimited calls option Yes Yes Yes Yes Yes Inclusive maintenance Fault reporting 24/7 Automatic updates Easy to add users Simple relocation to new premises Plug + play (Engineer install option with onsite network) Cost per user Yes No No Yes Mobile-based systems Show more features   Why BT Business? . Local expertise . Get the right solution for your business from BT Local Business experts Outstanding service . Unbeatable local knowledge, national resources, and personal service The personal touch . We’ll get to know you and your business challenges Industry leader . We’re the UK’s leading provider of phone systems FAQs. What are the main differences between an on-premises phone system and a VoIP system hosted in the cloud? For many years the only solution was to have a phone system on your premises. This box of kit connects up all your phone extensions and links them to the phone network, often using PSTN or ISDN telephone lines. You may have seen the acronym PBX (it stands for Private Branch exchange): that’s another name for an on-premises phone system. Typically, a phone system is a capital purchase with a one-off up-front cost, although you may be able to spread your payments through a leasing agreement. Some customers don’t feel that they’re ready for the cloud, and like to have the security of having the actual phone system located on their premises. A cloud system, sometimes called a hosted phone system, uses the internet to connect all your extensions to each other and the public phone network. There is no actual physical phone system hardware on site (apart from the phones). The system itself is easy to set up (often with a plug ‘n’ play option).  You usually pay for each user on a monthly basis (at least you do with our cloud-based systems: BT Cloud Voice, BT Cloud Phone, and BT One Phone) so there are no significant up-front costs. Now, there is a quasi-third option. You can sometimes link to VoIP services on an on-premises system. This hybrid gives you the reassuring presence of an on-premises system with the cost savings of being able to make calls over the internet (take a look at the Avaya IP Office). Is the call quality the same on both types of system? People who haven’t (knowingly) experienced it before sometimes tell us they’re concerned about the call quality of a cloud-based system. You don’t need to worry: with a cloud based system you'll get the same level of clarity as with a regular landline. In fact, depending on the set-up of your system, you may even get calls with high definition clarity. And you’ve probably already used a cloud system without realising. As more and more businesses move towards cloud-based systems, it’d be a surprise if you hadn’t called a business that used one. Which is the cheapest option? A cloud-based system usually has a small set-up cost but you’ll need to buy handsets. These systems generally attract a monthly rental cost for each extension. So, with a high number of users over a lengthy period, the costs may well equate to the cost of an on-site system. An on-site system generally has a higher up-front cost, as you have to buy the equipment. On the positive side, though, you can often lease the system to spread the costs. So which is best for me? As you might have gathered, there's no simple answer to this. Which is best depends on your business, your expectations and requirements, and of course, your internet connection! For a small business with simple requirements and a stable internet connection, a hosted cloud-based solution offers low up-front costs and a manageable monthly fee. But you also have the choice of an on–premises system, if you prefer to have the actual hardware on your site. Do I have to pay for a new system in one go? No, you can spread your payments on a finance option with an on-premises system and also BT Cloud Voice (for handsets). Can you come and see me at my premises to discuss which option is best? At BT Business, we’ve got both types of phone systems and years of experience in helping businesses choose, install, and use them. We’ve got a network of telecommunications experts across the UK, which we call our BT Local Business partners. There’s one in your area.   Just call us and we’ll discuss your options and, if we need to, we’ll visit you at your premises. That way we can see your business in action and recommend the set-up that’s best for you.
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                            [body] => Best small business phone systems 2022 By Ritoban Mukherjee published 6 December 21 Make your telecoms work better for less money (Image credit: Pexels: Anna Shvets) The best small business phone systems make it simple and easy to run full-featured telecoms for your office at a fraction of the usual price.Not so long ago businesses used landline connections to communicate, systems which took up a lot of space and were laborious to set up and maintain. Now, though, we have VoIP.Voice over Internet Protocol (VoIP, for short) is a cloud-based phone service that utilizes the internet to make calls. It uses a digital signal that is then converted to reach regular cell phones and landline phones. What this does is essentially replace a traditional PBX (private branch exchange) system with something a lot more convenient and user-friendly. While you could opt for a VoIP business plan from your traditional mobile operator, it’s generally a much better idea to look for dedicated providers that offer the best VoIP providers. These plans tend to be a lot more economical. In this article, we'll take a look at the best VoIP-based small business phone systems and help you discover the best VoIP provider for your business. Get a free VoIP quote tailored to your business needsOur expert team and certified partners can help you find the best VoIP partners for your business, saving you time and money, by choosing the most competitive offer. Our service is 100% FREE with NO obligation to buy.Here's how it works:1. Tell us about your business requirements and leave your contact details.2. We match your requirements with features and prices from our partners.3. Only companies that match your requirements will reach out to you. (Image credit: Nextiva)1. Nextiva. The best cloud-based phone system for small businesses. SpecificationsPricing: From $20 per user/moFeatures: HD phone, app, team chat, conversational AISupport: Live chat, knowledge base, ticketingReasons to buy+Unlimited voice and video calls+Auto-attendant feature+Compatible with popular CRMsReasons to avoid-Three-year commitment for best pricesNextiva, based in Scottsdale, Arizona, offers one of the most feature-rich VoIP services in the industry, used by over 150,000 businesses worldwide. It’s a great solution for businesses with physical office space but with most of their employees working from home. It’s especially useful for companies that are currently adapting to a work-from-home setup.Nextiva works by offering its business customers hardware, such as cordless headsets and mobile smartphones, to buy or rent for their teams. Users can then access the Nextiva App to remotely use the same office numbers from the comfort of their homes. You can also set up VoIP infrastructure on your employees’ existing hardware using a Bring Your Own Device (BYOD) system.Nextiva has several features suitable for businesses of all stripes. These include unlimited voice and video calling on all plans, call queuing and forwarding, and an auto-attendant tool to greet callers and point them towards the right business departments. Nextiva also integrates seamlessly with CRMs like Salesforce and Hubspot.All plans offer unlimited voice and video calling, as well as an auto-attendant tool, voicemail notifications, and online fax features. Read our full Nextiva review.(Image credit: RingCentral)2. RingCentral. Affordable cloud-based VoIP plans with unlimited messaging. SpecificationsPricing: From $19.99 / £7.99 per user/moFeatures: Integrated phone, video conferencing, and messages; RingCentral appSupport: Live chat, support case, app integration, knowledge baseReasons to buy+Unlimited messaging+HD audio and video conferencing+CRM integration and compatibilityReasons to avoid-Limited entry-level plansFounded in 1999, RingCentral offers a comprehensive cloud-based solution that caters to all business communication needs. Apart from offering some of the most feature-rich plans in the industry, RingCentral also gives users unlimited messaging via SMS and MMS, which is great if you want to send alerts to your customers or keep your team members apprised of the latest updates.Naturally, the cloud-based system requires a good internet connection in order for it to work. But a great thing about RingCentral is how well it integrates with existing PBX hardware. Thanks to the high-quality technology used, the sound quality during voice calls is always crystal clear. The company also offers HD video and audio conferencing features as well as HD screen sharing. A few other features worth mentioning include call logging, monitoring, and recording. The service also enables you to send and receive faxes online. And the unlimited messaging feature is great for issuing automated text alerts, both internally and outside your business. As well as this, RingCentral offers great compatibility with services like Salesforce, Microsoft 365, Zoho, Zendesk, and Oracle. Read our full RingCentral review.(Image credit: Ooma)3. Ooma Office. The ideal VoIP solution for traditional small businesses. SpecificationsPricing: From $19.99 per user/moFeatures: Mobile app, ring groups, video conferencing (Pro plan-only)Support: Live chat, knowledge base, 24/7 phoneReasons to buy+Affordable rates+Excellent hardware+Unlimited local callingReasons to avoid-Not many extra featuresFounded in 2003, Ooma Office has quickly grown to become a premier name in the business phone system space. It’s currently based in Silicon Valley, California. Ooma’s biggest asset is the excellent quality hardware it offers alongside its products. If you are a traditional business with physical office space, Ooma can supply you with desk phones to meet any communication requirements. Ooma Office is a great solution for smaller businesses with a tight budget that are dipping their toes into VoIP territory for the first time. It doesn’t have the bells and whistles that some of the other providers on this list offer, but Ooma’s simple yet efficient system allows you to transition smoothly from your existing PBX setup with no headaches and at a low cost. To its credit, Ooma Office isn’t an entirely hardware-based system. In fact, it offers excellent cloud-based services through its functional and intuitive app, which can turn any desktop or mobile device into a “softphone.” This allows you to migrate to Ooma’s environment without investing in any of its hardware, although that isn’t usually recommended. After all, the hardware is this provider’s greatest selling point. Ooma charges all users a flat rate per user per month. The costlier plan comes with extra features such as video conferencing, call recording, and downloadable software for your desktop. However, this does not include hardware costs. Any desk phones or other physical products need to be purchased separately for an affordable one-time fee. Each monthly subscription plan gets you free unlimited calling, a virtual receptionist, cheap international calling, and a toll-free number.Read our full Ooma Office review.(Image credit: Grasshopper)4. Grasshopper. The best provider for small teams and solo entrepreneurs. Reasons to buy+Great for freelancers+No call limitsReasons to avoid-No available hardware-Limited number of usersGrasshopper is a virtual phone service that offers a great solution for solo entrepreneurs and small businesses with their own hardware. If you don’t have the requirement or bandwidth to invest in a traditional VoIP system—which comes with its own associated hardware such as desk and mobile phones—Grasshopper is the perfect solution for you.The service is especially popular among small-scale, fully remote businesses that have almost all of their staff working from home. By simply downloading the Grasshopper app on your laptop or smartphone, you will be able to use your device as a softphone and access features like business texting, call forwarding, automatic voicemail, and more.Despite not offering its own hardware, Grasshopper comes with enough features to match any other VoIP service provider. It offers toll-free, vanity, and local numbers as well as essential tools like business texting, online faxing, custom voicemail, video conferencing, and more. These features are available across all plans and come in handy, even if you are a team of one. There are no limits on the number of calls you can make or receive, and 24/7 customer support is available.Read our full Grasshopper review.(Image credit: Aircall)5. Aircall. A CRM tool that doubles as a great business phone system. Reasons to buy+Excellent CRM+Powerful analyticsReasons to avoid-Very expensive-No video callingAircall bills itself as a “cloud-based call center and phone system.” While other business phone systems offer a more general approach, Aircall specializes in customer relationship management and customer support. It provides you with all the necessary tools required to manage and serve your customer base, making it great for businesses that don’t want to invest in a separate CRM.Aircall is currently used by over 6,000 businesses all over the world. It’s primarily popular among remote businesses following a work-from-home culture, but it can be used by organizations of all stripes looking to strike up a conversation. Aircall focuses strongly on customer relationship management and integrates well with tools like Salesforce and Hubspot. There’s voicemail personalization, audio conferencing, and a selection of apps for your desktop and smartphone. Aircall also features excellent analytics tools to measure the success of your customer campaigns. If you are looking for a business communication tool with a strong focus on customer support and help desk functionality, you can’t do much better than this provider. You can easily import the contact details of your customers from the platform of your choice and engage with them using the medium they are most comfortable with.Read our full Aircall review.(Image credit: Dialpad)6. Dialpad. AI-based cloud communication suite great for remote working. SpecificationsPricing: From $14 / £12 per user/moFeatures: Call and routing, video conferencing (+ mobile app), voice intelligenceSupport: Live chat, knowledge baseReasons to buy+AI-based resources+Auto-transcription feature+Unlimited calls and messagingReasons to avoid-Limited video conferencing featuresOperational since 2011, Dialpad is an artificial intelligence-based cloud communication startup that takes your business phone system to a whole new level. Aside from offering the usual software and hardware resources that go hand in hand with any phone system, Dialpad also helps sales and marketing teams navigate the modern information marketplace.Dialpad uses artificial intelligence to augment the calling experience. It does this by offering live prompts to helpful resources whenever a caller asks a question. It also helps sales and marketing representatives answer customer questions by providing access to much-needed information in real time. Moreover, each conversation is recorded and transcribed using AI so that you can focus on the conversation rather than on taking notes. These transcriptions can also be fed directly into CRM software like Hubspot or Salesforce.All plans come with unlimited calls and messaging. Custom voicemail, auto-attendants, contact syncing, and hold queues are just some of the other features on offer. Dialpad also lets users access its video-calling tool, Uberconference, to host conference calls of up to 10 participants for 45 minutes. Read our full Dialpad review.More info about VoIP phones and providers. Looking to learn more about VoIP? Try these articles: How to choose a small business VoIP phone service gives advice for first-time buyers; our article Best VoIP phones reviews IP handsets for the small business and home office and you can always check our our latest VoIP phone reviews to find the best handsets or headsets for your team. Ritoban Mukherjee Ritoban Mukherjee is a freelance journalist from West Bengal, India. His work has been published on Tom's Guide, TechRadar, Creative Bloq, IT Pro Portal, Gizmodo, Medium, and Mental Floss. Ritoban is also a member of the National Association of Science Writers.
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                            [body] => RINGCENTRAL FOR SMALL BUSINESS The complete phone system. Create a more connected operation with a business phone system, video meetings, and messaging—all in one app. Work from anywhere One vendor for everything Easy to scale Pick a plan View demo A savvy business decision. 30% more savings 24/7 support 5,000+ custom apps Get it all done from anywhere with RingCentral. WORK FROM ANYWHERE. Connect your way on one app. Take calls on the go or at your desk. Get your business phone system up and running in minutes and start taking phone and video calls on any device. Separate business from personal. Keep your current number or get your own local, global, or toll-free numbers and stay connected wherever work takes you. “All we had to do was download the RingCentral app, and we were up and running, wherever we were.”  —Reshonda Williams, Brilliant Baby Operations Associate, Oakland Promise Read full story ONE VENDOR. Get one bill for all your business communications. Eliminate IT overhead with one simple system. Manage all your calls, messages, and video meetings in one app with dedicated support from our team. Get real-time analytics for phone and meetings. See all system activity in a single pane. Track and report service quality, system usage, and other key performance indicators. Go to Analytics Portal “There really isn’t another platform that seamlessly integrates all communications into one solution like RingCentral.” —Hernando Celada, CIO, ChenMed Watch the video EASY TO SCALE. Expand in minutes. Set up new lines and teams instantly. Scale smarter—deploy new users and even entire offices over a cup of coffee. Integrate your essential work apps . Integrate hundreds of apps like Microsoft 365 and Google Workspace—or build your own with our open APIs. Go to App Gallery “Automation with the RingCentral API has saved us the need to hire about four additional full-time employees.” —Chais Meyer, Co-Founder & Co-Owner, 24 Hour Tees Read full story We found a way to harness the magic of collaboration in a whole new way. Brian Flynn, Founder, Super7 RELIABILITY. Stay connected, always. Our industry-leading 99.999% uptime SLA means our carrier-grade infrastructure works day and night to keep you online, anytime. Learn more SECURITY. Private. Protected. Secure. Protect your data at every level of your business. Enterprise-grade security encrypts all your meetings and conversations. Learn more IMPLEMENTATION & SUPPORT. Get set up in minutes. Our dedicated implementation team is on hand to get you up and running fast, and customer support is on call 24/7 to help with whatever you need. Learn more Explore our products Unlimited video meetings & team messaging. Everything you need to get up and running fast, for free. Get started, it’s free Learn more Business phone system. Focus on growing with team messaging, video conferencing, and the #1 business phone system—in one simple app. Learn more Contact center. Build lasting and meaningful relationships with customers with an omnichannel cloud contact center. Learn more Built for every industry. Healthcare . Deliver better patient and member experiences and bring down costs with modern and secure cloud communications. Learn more Professional services . Build better client relationships from anywhere with secure business communications and a modern contact center. Learn more Nonprofits . Engage donors and empower volunteers with team messaging, video meetings, and a business phone—all in one app. Learn more Retail . Connect online, in-store, and the moments in between—all from a single communications platform. Learn more More on RingCentral for small business. MICROSITE SMB resource center. Learn more CUSTOMER STORY Steve Rice & Associates lowered their telecoms cost by 60%. Read more CUSTOMER STORY Through natural disasters, AmCap stayed online Read more View all resources Ready to work smarter? Give your team the tools they need to do their best. Pick a plan Close X
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                            [body] => The 9 Best Small Business Phone Systems By Julia Watts | Content Manager | Updated: April 29 2021 Looking for the best way to communicate with your small business’s customers, clients, and team members? We’ve done the research so you don’t have to…When you run a small business, nailing communication is crucial. You need to be accessible to your customers, giving them a professional, welcoming experience when they call you – all while making sure your team has the means to stay in touch and collaborate with one another (especially if your team is working remotely).With over a decade’s experience in reviewing and recommending phone systems to businesses, we’ve seen plenty of solutions that aim to cater to these demands – but which small business phone systems do it best?On this page, we examine the nine best phone systems for small businesses, highlighting their prices, pros and cons, and whether or not they come with the features that we think are most important for small business comms. So, which systems made it onto our list? The 9 Best Small Business Phone Systems. According to our extensive research, the best small business phone systems are: Vonage Business Communications, GoToConnect, Ooma Office, Net2Phone, RingCentral Office, Dialpad Talk, ULTATEL Clarity Cloud, 8×8 Express, and Mitel MiCloud Connect.Small business phone systemBest for…Starting price (per line/user, per month)Vonage Business CommunicationsTeams that are working remotely$14.99GoToConnectQuickly scaling small businesses$24Ooma OfficeOffice-based teams$19.95Net2PhoneSmall businesses with global ambitions$16.99RingCentral OfficeTeams that love video collaboration$19.99Dialpad TalkSmall business sales teams$15ULTATEL Clarity CloudSmall businesses that want reliable support$17.958×8 ExpressSole traders and microbusinesses$12Mitel MiCloud ConnectCoworkers with varying needs$20.99Prices are correct as of April 2021.Our top nine small business phone systems are all hosted VoIP systems. This means that they’re hosted in the cloud, and run and managed by the system provider. This takes the burden of setting up hardware and maintaining the software off your shoulders, while also giving your team the flexibility to access the system from anywhere, using any device that has the system’s app – and an internet connection, of course.These systems also all boast unified communications (UC) features – in other words, they bundle functions like video conferencing and team messaging into the system alongside your phone calling capabilities. This means your team can stay in touch and collaborate from a single platform (or app), and save on the costs of paying for additional communications services.Oh, and as a bonus, all of these systems also include unlimited calls to the US and Canada in their plans.But what else can they offer to small businesses like yours? Let’s find out.  Use our free quote-finding service to get personalized phone system prices directly from the companies that can best meet your needs Get quotes Vonage Business Communications. Best for small businesses that work remotely. Truth be told, Vonage Business Communications (VBC) is an excellent system for small businesses of all kinds – but its UC features in particular make it a great choice for businesses with teams that are working remotely. On Vonage’s super affordable ‘Mobile’ plan (which is designed for – you guessed it – mobile workers), the system’s team messaging platform will facilitate easy conversations and updates between colleagues. Meanwhile, integrations with the platforms you use most (including Microsoft Teams and G Suite) make working and collaborating from a single app seamless, no matter where you are. Plus, Vonage Meetings – the system’s smart video conferencing feature – enables you to chat face-to-face with up to 100 team members, although that’s only available on the more expensive, but still very reasonably-priced ‘Premium’ plan. Read our full Vonage review Vonage Business Communications’ prices and features for small businesses. Vonage Business Communications comes with over 50 business phone features. But let’s see how many of our favorite features for small businesses it has to offer, and how much you’ll need to pay for them:Call featuresProductivity and collaboration featuresAvailable on the ‘Mobile’ plan (from $14.99)✓ Voicemail to email✓ Call forwarding✓ Call flip✓ Find me/follow me✓ On-hold music and messages✓ Desktop and mobile apps✓ Instant messaging✓ Audio conferencing (up to 30 people)✓ Integrations with other apps (except CRM)✓ Business SMS messagingAvailable if you upgrade to the ‘Premium’ plan (from $24.99)✓ Auto attendant✓ Video conferencing (up to 100 participants)✓ Integrations with CRM toolsVonage Business Communications is also available on an ‘Advanced’ plan, with prices starting at $34.99.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Vonage’s SD-WAN tech prioritizes activities that need more bandwidth (like calls and video) so their quality isn’t compromised Integrates with Microsoft Teams to enhance your Teams platform with premium voice calling features The Smart Numbers feature enables you to customize the call flows and workflows associated with different phone numbers X Cons: The cheapest plan (‘Mobile’) can’t be used with desk phones: it’s designed for mobile devices and desktops Some key call features, including ring groups and call recording, are only available on the most expensive plan (‘Advanced’) Doesn’t appear to enable hot desking between different IP phones Did You Know? Because the best small business phone systems tend to come with so many features (most boast 50 to 100), it would be overwhelming and unhelpful to you if we listed every single feature that each of these systems has to offer.Instead, we’ve handpicked the 15 call, collaboration, and productivity features that we know to be most helpful to small businesses. As a result, we can tell you whether or not each of our favorite systems offers these beneficial features and, crucially, how much you’ll have to pay to access them.The call features we’re looking out for are:Auto attendantVoicemail to emailCall forwarding (which means calls can be forwarded to your cell phone if you’re not in the office)Call flip (which enables you to switch from your desk phone to a different device, and vice versa, mid-call)Find me/follow me (which means that, if you don’t pick up one phone, another of your devices will ring)Ring groups (which enables multiple team members’ phones to ring until one person picks up)On-hold customizationCall recordingIt’s worth remembering that – because many of these features are so essential – some system providers offer them as a matter of course, but don’t advertise them publicly. As a result, some providers don’t appear to offer these features, even if they do. What this means is that, unfortunately, we’re unable to definitively confirm this in a couple of cases. Alongside those call features, our top collaboration and productivity features are:Desktop and mobile appsVideo conferencingAudio conferencingTeam messagingIntegrations with other apps and toolsBusiness SMSHot desking capability GoToConnect. Best for quickly scaling small businesses. GoTo’s sophisticated business VoIP phone system, GoToConnect, is a unified communications solution that includes video conferencing, team messaging, SMS, and all the call features needed for a robust remote and in-office solution. Handily, it also includes free international calls to over 50 different countries. While these things will endear the system to growing businesses, our favorite feature for simple scalability is the super easy call routing control. This is a color-coded, drag-and-drop interface (which GoTo calls the Dial Plan Editor) that you can use to lay out call flows – telling your system where to direct calls when the business is open versus when it’s closed, how long to keep callers waiting before asking them to record a voicemail, which ‘sound clips’ to play at which points, and more. GoToConnect’s prices and features for small businesses. GoToConnect boasts an impressive 100+ features across its three pricing plans – but which of our top features for small businesses are included, and at what cost?Call featuresProductivity and collaboration featuresAvailable on the ‘Basic’ plan (from $24)✓ Call forwarding✓ Find me/follow me✓ One auto attendant✓ One ring group✓ On-hold music and messages✓ Desktop and mobile apps✓ Instant messaging✓ Audio conferencing (up to 40 minutes)✓ Video conferencing (up to 4 participants and 4 webcams)✓ Integrations with other toolsAvailable if you upgrade to the ‘Standard’ plan (from $29)✓ Unlimited auto attendants✓ Unlimited ring groups✓ Voicemail to email✓ Call recording✓ Hot desking✓ Audio conferencing (unlimited duration)✓ Video conferencing (up to 150 participants and 25 webcams)GoToConnect is also available in a ‘Premium’ package, which starts at $39.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Comes with more than 100 different features Feature-rich add-ons for budding call centers and contact centers are available The system is compatible with over 180 desk phone models Boasts an impressive customer score of 4.5 out of 5 on software review site G2 X Cons: Has the most expensive starting price on this list Doesn’t enable business SMS messaging with colleagues and customers Video conferencing can only show up to 25 HD video streams at a time Ooma Office. Best for office environments. We recommend Ooma Office to businesses that are based in, well, offices. This is not least because the system is incredibly easy to set up – Ooma can supply dedicated desk phones that work out of the box, and can be configured in less than 15 minutes (Ooma also supplies conference phones and fax machines, by the way). Unusually, Ooma’s most affordable plan is geared towards office-based working, with the more expensive ‘Pro’ package then introducing features you’d be more likely to need if you were remote, like video conferencing. Don’t worry, though, because the cheaper plan does come with some features for mobile working – including a cell phone app and call flip and forwarding – so you won’t need to be glued to your desk to get things done. Ooma Office’s prices and features for small businesses. Ooma Office comes with over 35 phone system features for small businesses. But which of our favorite functions can be found here?Call featuresProductivity and collaboration featuresAvailable on the ‘Ooma Office’ plan ($19.95)✓ Virtual receptionist✓ Ring groups✓ On-hold music and messages✓ Call forwarding✓ Voicemail to email✓ Call flip✓ Find me/follow me✓ Mobile app✓ Audio conferencing (1 bridge per user)✓ Business SMS messagingAvailable if you upgrade to the ‘Ooma Office Pro’ plan ($24.95)✓ Call recording✓ Video conferencing✓ Desktop app✓ Audio conferencing (higher usage limits)Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Its roster of features is tailored specifically toward small businesses that work from offices or remotely Ooma won’t tie you into a contract – you can use the system for as long as you need it, and easily cancel whenever you want The system has earned an impressive score of 4.7 out of 5 from customer reviews on G2 X Cons: Only comes with 35+ features, which is not quite as many as some of the other systems on this list It’s not clear whether Ooma Office provides team messaging, hot desking capabilities, or integrations with any of the other business tools you use Get personalized prices for the best phone systems for your small business Just answer a few questions – it only takes a minute Does your small business already have a phone system? YES NO Net2Phone. Best for small businesses with global ambitions. As we’ve said, all the systems on this list provide unlimited US calls at no extra cost – but what about calls to other countries? Well, while most system providers will charge extra for these, Net2Phone comes with unlimited calling to more than 40 countries – meaning speaking to clients and teams all over the world is often totally free (depending on the country, of course). Net2Phone can also give you virtual phone numbers and dial tones in over 50 countries and 300 cities, so if you’d like to establish a presence in, say, Europe or Asia, your contact options are easily taken care of. In fact, Net2Phone has local offices and data centers all over the world, and hosts more than 33 billion international minutes every year – so we’d say it’s a pretty safe bet if you’ve got plans to expand internationally in the coming years. Net2Phone’s prices and features for small businesses. So, which of our top phone system features for small businesses can Net2Phone provide?Call featuresProductivity and collaboration featuresAvailable on the ‘n2p Virtual’ plan (from $16.99) and the the ‘n2p Essentials Plus’ plan (from $19.99)✓ On-hold music and messages✓ Auto attendant✓ Ring groups✓ Video conferencing (via Huddle)✓ Mobile app✓ Business SMS messagingAvailable if you upgrade to the ‘n2p Professional Plus’ plan (from $27.99)✓ Call recording✓ Voicemail to emailNet2Phone also offers two more expensive plans: ‘n2p Ultimate Plus’, which starts at $30.99, and ‘n2p Ultimate CRM’, which starts at $32.99. Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Net2Phone will supply you with free upgraded desk phones when you switch to the system The company provides free, 24/7, US-based customer support via phone or email The system is very user friendly, and includes a simple management console that makes it easy to make changes to your system X Cons: You’ll have to pay more for integrations with other platforms, such as CRMs – this is only available on ‘n2p Ultimate Plus’ and above Doesn’t appear to come with audio conferencing or team messaging We’re not sure of whether it enables hot desking, call forwarding, find me/follow me, or call flip RingCentral Office. Best for teams that love video collaboration. RingCentral Office is a popular name in phone systems, and with sophisticated calling and UC features, it’s not hard to understand why. One of the best things the system has to offer is RingCentral Glip, a free video calling integration that lets you speak face-to-face with up to 100 participants – or up to 200, if you upgrade to Glip Pro+ – for as long as 24 hours at a time (we’re impressed by your passion if you’re willing to talk shop for that long). Your participants will be able to join in-browser – no need for them to download the app – and can share files, send messages, and manage tasks, all in-call. You can also turn on automatic subtitling if you need it, and switch the call between devices with one click for excellent flexibility. Not at all bad for a free add-on. Read our full RingCentral review RingCentral Office’s prices and features for small businesses. RingCentral Office comes with a ton of features – but which of our top functions for small businesses does it offer?Call featuresProductivity and collaboration featuresAvailable on the ‘Essentials’ plan (from $19.99)✓ Voicemail to email✓ Call forwarding✓ Call flip✓ Ring groups✓ On-hold customization✓ Instant messaging✓ Mobile app✓ Unlimited business SMS messagingAvailable if you upgrade to the ‘Standard’ plan (from $27.99)✓ Auto attendant✓ Call recording✓ Unlimited audio conferencing✓ HD video conferencing (up to 100 participants)✓ Integrations with other tools (including Office 365, Google Workspace, Slack,and more)RingCentral Office is available on two further plans: ‘Premium’ (from $34.99) and ‘Ultimate’ (from $49.99).Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Excellent team messaging enables you to share files and message customers, clients, and colleagues from one app You can use RingCentral’s management portals to track usage of the system, monitor call quality, add and remove users, and more Has earned a good customer review score of 4.2 out of 5 on software review site Capterra X Cons: RingCentral’s cheapest Office plan (‘Essentials’) is only available to businesses with up to 10 users Hot desking and CRM integrations are only available on the ‘Premium’ and ‘Ultimate’ plans Dialpad Talk. Best for small business sales teams. The first thing to say about Dialpad Talk is that it offers excellent value for money, with all the call features and basic collaboration tools you’ll need to get started for just $15 per user, per month. But our favorite thing about the system is its unique “Vi” (Voice Intelligence) analytics feature, which processes your conversations as they happen and transcribes them into an easily readable format. Somewhat futuristically, it can recognise action items that come up during your calls and automatically fashion them into to-do lists for you, while also making note of negative and positive sentiments in the conversation. This highlights both problems and praise for you to review and follow up on, making it ideal for your salespeople and their calls and conversations. The more conversations you have, the smarter Vi becomes – just remember that it’s your friend, and not a threat to humankind. Dialpad Talk’s prices and features for small businesses. Which of our top features for small business phone systems can be accessed with DialPad Talk?Call featuresProductivity and collaboration featuresAvailable on the ‘Standard’ plan ($15)✓ Call recording✓ Multi-level auto attendant✓ 3 ring groups✓ Call flip✓ Voicemail to email✓ Call forwarding✓ Mobile app✓ Integrations with G Suite and Office 365✓ Audio conference bridging (up to three participants)✓ Video conferencing (up to 45 minutes and 10 participants, with Dialpad UberConference)✓ Unlimited business SMS messagingAvailable if you upgrade to the ‘Pro’ plan ($25)✓ 25 ring groups✓ International SMS✓ Integrations with other tools (e.g. CRMs, Slack, Zapier, and APIs)Dialpad Talk is also available on an ‘Enterprise’ plan, for which Dialpad charges bespoke pricing on a case-by-case basis.Dialpad’s video conferencing add-on, Dialpad UberConference, is available on a free plan. But you can pay $15 per user, per month for the ‘Business’ package, which enables meetings of up to five hours, for up to 100 participants.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Dialpad is rated ‘Excellent’ by Trustpilot reviewers (a rare feat for a phone system provider!) Claims to have 100% uptime (most top-rated systems guarantee 99.999%) – theoretically, the system should never go down You can add users, give them phone numbers, sync their contacts, and establish their permissions in minutes X Cons: Doesn’t appear to come with team messaging We’re unsure whether it comes with find me/follow me, hot desking capabilities, or customisable on-hold music and messages Use our free quote-finding service to get personalized phone system prices directly from the companies that can best meet your needs Get quotes ULTATEL Clarity Coud. Best for small businesses that want reliable support. As a small business owner, you might well be new to the world of VoIP phone systems – in which case, having the backing of solid customer support from your VoIP system provider can do wonders for your peace of mind. ULTATEL is one such provider. With engineers who are available to help you 24/7, 365 days a year (and who monitor and optimize the system constantly), you should always have someone to help you if you run into a problem. ULTATEL also promises that its team can help you get up and running on the system in minutes, and will happily explain how all the system’s features work and give your team training – and even customize your system so that it works best for you. ULTATEL also provides dedicated protection against cyber security issues, operational errors, and natural disasters (with fire control and backups). ULTATEL Clarity Cloud’s prices and features for small businesses. ULTATEL’s phone system boasts more than 80 enterprise-grade features, but let’s find out which of our top capabilities for small businesses are covered:Call featuresProductivity and collaboration featuresAvailable on the ‘Professional’ plan ($17.95)✓ Voicemail to email (recordings and transcripts)✓ Auto attendant✓ Customized on-hold music✓ Unlimited ring groups✓ Call forwarding✓ Video conferencing (up to 20 participants)Available if you upgrade to the ‘Premium’ plan ($21.95)✓ Call recording✓ Video conferencing (up to 100 participants)ULTATEL Clarity Cloud is also available in an ‘Ultimate’ package, with prices starting at $31.95 per month for small businesses.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Free porting means you can keep your existing phone numbers and call routing when you move to ULTATEL Offers an excellent add-on for small businesses with budding contact centers Can integrate with Microsoft Teams to enhance your Teams platform with premium voice calling features X Cons: Integrations with CRM platforms (including Salesforce, Zendesk, and Zoho) are only available on the most expensive plan Doesn’t appear to come with team messaging, audio conferencing, business SMS, or hot desking It isn’t clear whether it enables find me/follow me or call flip 8×8 Express. Best for sole traders and microbusinesses. 8×8 is a big name in the telephones world, boasting a variety of plans to suit businesses of all sizes. But we’re here to talk about 8×8 Express, the company’s cheapest package – and the system we’d recommend to sole traders and microbusinesses. 8×8 Express works to turn the cell phone or laptop you already work from into a professional business hub, giving you access to unlimited domestic calls, messaging, video conferencing, and more from a single unified communications app. Customizable call greetings, routing, and on-hold music will lend a professional feel to your business comms, while the super cheap price tag means your budget won’t take a bruising. And as a bonus, 8×8 has partnered with Wix, a popular website builder, to provide three months of Wix’s ‘Unlimited’ plan for free – so you can get your business’s website up and running, too. Read our full 8x8 review 8×8’s prices and features for small businesses. 8×8 Express is a simple small business phone system, and so you may not get all the features you want with this plan. Let’s take a look at which of our favorite small business features it offers, along with those you’ll access by upgrading to 8×8’s X2 plan instead: Call featuresProductivity and collaboration featuresAvailable on 8×8 Express (from $12)✓ Auto attendant✓ Visual voicemail✓ Call flipping✓ Call forwarding✓ On-hold music✓ Branded video conferencing (up to 100 participants)✓ Audio conferencing (up to 100 participants)✓ Instant messaging✓ Desktop and mobile appsAvailable if you upgrade to 8×8’s ‘X2’ plan (from $24)✓ Ring groups✓ Hot desking✓ Integrations with other tools✓ Business SMS messaging8×8 is also available on an ‘X4’ plan, which starts at $44.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Incredibly affordable – it’s the cheapest small business phone system on this list Targeted specifically at businesses that are just getting started, or are new to business phone systems Generous video conferencing allowance of 100 participants Has a good customer score of 4.3 out of 5 from reviews on G2 X Cons: Designed for use on mobile devices and desktops, so doesn’t come with many features for office phones You’ll have to sign up to 8x8’s X Series system for more sophisticated features, like business SMS and integration with the other software you use Mitel MiCloud Connect. Best for coworkers with varying needs. Built on Google Cloud, MiCloud Connect is mobile-first and made for working on the go. What we find most compelling about this system, though, is how customizable its pricing packages are. Rather than signing your whole team onto one price plan, you can mix and match – putting some team members onto the cheapest, most basic plan, and others onto the more expensive tiers. This makes a lot of sense when you have some team members who’ll only need the system to make infrequent calls and join in on team meetings and collaborations, and others who’ll need more advanced features, such as call recording, voicemail transcription, and integration with the CRM platform they use. The outcome? You only spend as much as you absolutely have to, because you’re only paying more for the employees who actually need you to. Read our full Mitel review Mitel MiCloud Connect’s prices and features for small businesses. Which of our favorite small business phone system features does Mitel MiCloud Connect come with, and for how much?Call featuresProductivity and collaboration featuresAvailable on the ‘Essentials’ plan (from $20.99)✓ Call forwarding✓ Ring groups✓ Audio conference bridging (up to 8 participants)✓ Video conferencing (up to 8 participants)✓ Instant messaging✓ Desktop and mobile apps✓ Integration with Outlook and G Suite✓ Business SMS messagingAvailable on the ‘Premier’ plan (from $26.59)✓ Voicemail transcription✓ On-demand call recording✓ Audio conference bridging (up to 25 participants)✓ Video conferencing (up to 50 participants)✓ Integration with Salesforce and other CRMsMitel MiCloud Connect is also available on an ‘Elite’ plan, which starts at $38.49.Prices are per line/user, per month. They’re correct as of April 2021. ✔ Pros: Won Newsweek’s Best Business Tools of 2019 award Budding contact centers can add MiCloud Connect Contact Center for simple contact center features, or MiCloud Connect CX for more advanced functionality Designed for ease of use, with a single-click user interface Can integrate with Microsoft Teams to enhance your Teams platform with premium voice calling features X Cons: Prices are based on 50-100 users – we’re not sure how much it costs for smaller teams, but it may be more expensive Doesn’t appear to come with an auto attendant, find me/follow me, call flip, on-hold customization, or hot desking capability Get personalized prices for the best phone systems for your small business Just answer a few questions – it only takes a minute Does your small business already have a phone system? YES NO Expert Verdict. So there you have it: the best small business phone systems are Vonage Business Communications, GoToConnect, Ooma Office, Net2Phone, RingCentral Office, Dialpad Talk, ULTATEL Clarity Cloud, 8×8 Express, and Mitel MiCloud Connect.But if you’d like more personalized help in choosing the right phone system for your small business, don’t worry – we can handle that, too.Simply answer a few questions about your operation and its communication needs, and we’ll match you up with the best phone system providers for you, based on what you tell us. They’ll then be in touch directly with free, tailored quotes, so you can compare and save easily. All quotes are no-obligation, and the process doesn’t cost a dime – so you’ve got nothing to lose. FAQs. What is the best small business phone system?There’s no single small business phone system that we could possibly recommend as the best, because different systems are best for different small businesses.To work out what’s best for you, you should seek out the phone system that can best cater to your small business’ specific needs. Working out what those needs actually are is as simple as asking yourself a handful of questions:Is your team office-based, remote, or a mixture of both?Would you like your team to work with dedicated desk phones, or will an app on their smartphones or computers do the trick?What does your phone system need to be able to do to help your team communicate efficiently and professionally with customers or clients?What are the methods your team prefers to use to communicate and collaborate with one another?Do you have a sales or contact/call center team that would benefit from more advanced features, like call monitoring and analytics?What’s your budget?Alternatively, instead of working through this yourself, we can help you to zero in on the best phone systems for you, and compare free, tailored quotes directly from them. All you need to do is answer a few questions about what you want, and we’ll match you up with the right system providers behind the scenes.  What is the best office phone system?The majority of modern phone systems are designed to be used both in the office and remotely. With this in mind, any one of the phone systems on this page could be the right fit for your small business’s office space, so long as it also meets your other needs.That said, our favorite pick for small business offices is Ooma Office, because its cheapest package (which starts at $19.95 per user, per month) boasts all the features you’ll need for a top-notch office-based phone system. Ooma also makes it incredibly quick and easy to get it set up with dedicated desk phones, conference phones, and fax machines.Scroll up to our review of Ooma Office to learn more about the system! How do I set up a small business phone system?Really, that depends on the type of phone system that you’re installing. But given that we recommend hosted VoIP systems for small businesses, here’s our checklist for setting one up:Work out how many users will need to use the system. In other words, how many employees does your business have?Make sure you have a fast and stable internet connection. Your VoIP system will rely on it, so it must be able to handle the user volume you’re expecting.Decide on the devices you’ll need. Would you like your employees to work with dedicated desk phones, or are you happy for them to use their existing cell phones or desktops? Will you need any conference phones? Choose your VoIP system. Use this article for guidance, or compare the best options for you with our quote matching service. Contact the system provider to start the process of getting set up on one of their price plans, and ordering the phones you need from them.Install and configure the VoIP software on your chosen devices. Your provider will help with this – many have online tutorials you can watch – but you shouldn’t find it too tricky if you’re tech-savvy. If you’ve ordered desk phones, installing them is usually just a case of plugging them into your Ethernet system and configuring their settings.And voilà! Your small business VoIP system is ready to go! Is VoIP good for small businesses?The short answer is a resounding yes! As we’ve shown throughout this article, VoIP systems can provide small businesses with advanced call features, UC capabilities, and unlimited phone calls within the US and Canada – and all for a very reasonable monthly subscription cost. And, as we’ve covered in the FAQ above, they don’t call for expensive hardware or complicated setup procedures, either.Cloud-based VoIP systems also enable your team to be truly mobile. You’ll be able to use the system anywhere, on any device with an internet connection. In an era in which remote working has taken precedence for many businesses, such flexibility can prove invaluable – especially when you’re keen to keep communicating professionally and productively with both your team and your clients and customers.There’s also the fact that the traditional phone network is, unavoidably, on its way out. Companies like AT&T and Verizon are now pushing customers towards VoIP, because the copper wiring that carries the traditional phone network is difficult and expensive for them to maintain.And it’s not just happening in the US: for example, in the UK, BT has committed to “switching off” the landline network in 2025, while in Australia, the NBN (National Broadband Network) has already been rolled out as a replacement for the country’s old phone lines. Put simply, while you may not need to use VoIP right now, there’s a very good chance that you will in the future – so you may as well get a head start! Use our free quote-finding service to get personalized phone system prices directly from the companies that can best meet your needs Get quotes Julia Watts Content Manager Specializing in the complex realms of telephone systems, business energy, vehicle tracking, asset tracking, and fuel cards, Julia writes content that cuts through the noise to help you find the right solutions and technologies for your business. Having spent five years working across the dynamic world of entrepreneurship, she loves helping exciting ventures – big or small – to flourish. Now Read What is VoIP? Everything You Need to Know The Best Business VoIP Phone Systems The 5 Best Softphone Software Programs 2021 Multi-Line Phone Systems For Businesses 10 Best Office Phones: Make the Right Call in 2021 The Top 10 Best Cordless Office Phones The 10 Best Conference Phone Systems - 2021 Telephone System Costs: The Ultimate Guide for 2021
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                            [body] => What are the Best Office Phone Systems for Small Business? What is the single best telephone system for small businesses in the UK? In this extensive article, we’ll cover this subject in depth, outlining the pros and cons of each system, plus recommendations for our top choices The Importance of a Good Office Phone for your Business. COVID-19 has emphasised, more than ever before, the importance of solid communication systems. For those businesses already set up to work remotely the transition was relatively simple; other businesses found themselves with rapid transformation to achieve during an already difficult time. Good phone systems offer a foundational part of any businesses’ ability to communicate with clients, suppliers and the wider marketplace. For most of us they’re a technology we want to get sorted in our offices quickly and then forget about them. They must be functional, cost effective, and highly efficient. What Makes the Best Business Telephone System? In our research we’ve identified the following as being key factors in which systems are the ‘best.’ Call Quality – It goes without saying that crystal clear audio with zero crackling is something we need by default.Caller ID – With the amount of phone spam now commonplace, caller ID and a simple way to block unwelcome numbers is a useful additionAesthetics – If your office is visited by clients, the look of the phone system should add a sense of professionalism and sophistication to your office settingTactile Quality – How do the buttons feel when your type them? Is it easy to handle and operate by those with less than perfect eyesightCall Forwarding – Can you redirect calls to a mobile if you’re out of the office easily?Price/Cost – Is it cost competitive?Support – How responsive are they if there are technical problems or questions? How do I setup a Small Business Phone System? The days of clunky headsets and bulk wires are over. Today’s office telephone systems prioritise ease of use and a fast set up. Setting up your business phone system works like this. (a) Choose the Right Phone System for You – as with any business expense, do you reseach and ensure you’re chosen wisely for your needs, making sure to read all the fine print. (b) Choose a Phone Number – Most providers will offer you a list of numbers so you can ensure the lifeline to your business is easy to remember and type. (c) Get Connected – Many of the modern VOIP systems intall themselves. In literally a couple of clicks your business phone system is up and running. (d) Record Your Message – Choose the team member with the most sonorous voice to record your custom greeting for out of office messages (e) Add Extensions – Using extensions is an easy way to get callers routed through to key office members with a few simple clicks (f) You’re ready to Receive Phone Calls – It literally can take a matter of minutes to get up and running on your new business phone system. With video conferencing as standard on many of the more advanced systems, the office phone still ranks as the most important tool in any business. What is the Best Office Phone System? Our contenders for the hotly sought after crown of best office phone system 2020 are as follows: 8×8 X SeriesRingCentral Office4Com HiHiBerry Technologies Cloud Phone SystemBT One PhoneMitel MiCloud ConnectLily Cloud How Much Does an Office Phone System Cost? While everyone wants a clear figure, these are very difficult to provide. Every business will have different requirements and make different choices. Firstly, are you choosing an analogue phone, hosted VoIP phone systems, or a self-hosted VoIP phone system? A Private Branch Exchange analogue system, consisting of two phone lines with six handsets costs approximately £160A hosted VOIP system can be installed for approximately £250, on top of which you’ll need handsets costing 50-150 per unitA self hosted VOIP system will cost you approximately £26 – £390/month What is a PBX System for Small Business? PBX, standing for Private Branch Exchange, is essentially a private phone network set up for a specific business. They can be used for both internal and external calls, offer free calls between users, and many other benefits not offered by traditional residential phone systems. These include: routing calls outside working hourscustomer waiting queuesdialling extensionscall hold musicconference calling While old fasioned PBX phone systems were run down copper lines, the new ones, known as Internet Protocol (IP) PBXs, simply use broadband connections. There’s never been an easier time to use a PBX phone. Landline Business Phone Systems. BT Business From £18.50Virgin From £27.50 per lineXLN From £18.95 per monthO2 Business From £11.50Zen Not statedKCOM From £204Com Not statedReach Digital Not statedLily Comms Not statedTelecoms World From £15.99Voipfone From £1 Don’t forget to share this article! Business Expert uses cookies to provide necessary site functionality and improve your experience. By using our website, you agree to our privacy policy and our cookie policy.AgreeManage consent Close Privacy Overview. This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience. Necessary Necessary Always Enabled Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. CookieDurationDescriptioncookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. Functional Functional Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Performance Performance Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Analytics Analytics Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Advertisement Advertisement Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. Others Others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. SAVE & ACCEPT
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                            [body] => Business Telephone Systems From £0.33 Per Day- All-inclusive Features On Phone Systems Read More Award Winning Business Telephone Systems. Is Your Business Facing These Issues?✓ Are customers getting frustrated with bad call routing? ✓ Having issues with voicemail? Are you missing messages? ✓ Can customers get through if someone is on the phone? ✓ Do you pay for site to site calls? Want to save on your bill? ✓ Are your staff on the road? Need them to stay connected?Let Us Find You Something Suitable. B4BC provides a number of small business telephone systems suitable for all offices, we are recognised for providing business telephone systems and have installed telephone systems across the globe. If you need help choosing the right telephone system for your business we can help, we can assist with all telephone system solutions, choose a business telephone systems provider that is recognised and award-winning. Are you a small business that needs a small office telephone system? Let us help you find the best system. Quick Quote. Connect Handsets. WP410. view phone system WP480G. View phone system WP490G. View phone systemBusiness Telephone System Suggestions. Phone System Questionnaire. Ask yourself these questions when looking for a business telephone system to help narrow down your options:✓ How many lines do you need? ✓ How many extensions are required? ✓ What features would you like on your system? ✓ How many line provider sockets do you need? ✓ Can your telephone system expand with growth? ✓ Will you require call forwarding to mobile devices, and their integration into your system? ✓ Will you require call redirection to staff members who work from home? ✓ Do you wish to have a high-speed data network installed, which is able to use wireless technology? ✓ Is there a need for your business to be able to integrate the phone system with the IT used? ✓ Will you need to be able to identify customer details and dial numbers from a computer? This is called Computer Telephony Integration (CTI) ✓ How much are you looking to pay for line rental?What Phone System Do I Need? Vision Handsets. Vision+. view phone system Vision. view phone systemFeatures With New Business Telephone Systems. Mobile Applications. Your smartphone, tablet, laptop or any other mobile device becomes your extension Conference Bridging. Clients, colleagues and suppliers can dial into a virtual meeting room Smart Voicemail. Voicemail that knows when you are on another call Voice To Email. Access your voicemails via email, or even have them forwarded Call Recording. Call recording can be switched on and off Text Messaging. Use your main number to communicate with by text Auto Disaster Recovery. In the unlikely event of a loss of service at your site Call Reporting. Inbound and outbound calls are loggedBusiness Telephone Systems. Cordless Telephone Systems. view phone system Desk Telephone Systems. view phone systemBusiness Telephone System Consideration. Business Telephone System Considerations. ✓ How does broadband affect my business telephone systems? Are you aware that your telephone system needs to work via broadband by 2025, did you also know that BT will no longer be selling ISDN solutions after 2020?✓ Do you need a business telephone system that is future-proof? Don’t buy old technology, don’t purchase a telephone system that will soon be updated in telephony and technology.✓ How many lines do you need on your telephone system? Many businesses think one line is enough, did you know 80% of callers who can’t get through to your business on the 1st call will not call you back, 80% loss of sales, don’t lose your business money.✓ How many extensions do you need on your telephone system? Lines and handsets are key to businesses, make sure your business has enough lines to support the incoming calls, also make sure your business has the sufficient handsets to cope with calls and your business growth, the rule of thumb, every employee should have access to one handset.✓ What features would you like your business telephone system to incorporate? Don’t buy a telephone system that can’t cope with your businesses operations, if you are a school then, voicemail to email, auto attendant and paging is key, make sure your company does the research 1st, never pay over the odds for telephone systems that you don’t need and make sure the basics are covered for your business.✓ Would you like a telephone system that can easily expand with new employees? Businesses growth is natural, don’t let your telephone system hold you back, with the latest telephone systems, business growth is as simple as plugging a handset in without the need of software and expensive licences.✓ Does your business need unlimited calls on the telephone system? Many businesses are seeking unlimited options, businesses such as recruitment firms and call centres, don let something as simple as call bundles hold your business back.Other Business Telephone System Considerations. ✓ Will you need your business telephone system to have the ability to forward calls to mobiles? Many businesses have staff who are constantly on the road, most modern phone systems allow you to sync your mobiles to the phone system which acts as an extension.✓ Does your business telephone system need home worker solutions? Home workers are becoming a very popular solution for businesses, if you need a telephone system that supports home workers we can help, mobility is key, and businesses need to show that they allow for flexible working.✓ Will you want your new business telephone system to have CTI? Computer telephony integration is another popular request, we can provide business telephone systems that allow you to click and dial and number with ease.✓ Will you need CRM integration on your phone system? CRM integration is great for improving efficiency, want your CRM system to link in with your telephone system? We can help. In many cases businesses improve productivity by 30%, with something as simple as CRM integration.✓ Is there a need to integrate the telephone systems with IT? We can liaise with your IT provider to ensure your telephone system is properly synced up with your IT infrastructure. IT and telecoms go hand in hand, but ensure that you have a phone system provider and an IT company, there has been an increase in the number of IT companies providing business telephone systems that are incorrectly installed.✓ Do you want a telephone system that is future proofed from the ISDN switch off? Don’t invest in old technology, ensure your phone system is protected from the switch off and save yourself from having to invest in a telephone system twice.✓ Does your phone system need all-inclusive features? The latest telephone systems come with many features, again when looking at your business you should review which features will benefit your business, you should ensure that the business phone system meets those requirements otherwise your business might have to buy twice.Help Me Find A System Want A Traditional Telephone System? NEC SL1100. view telephone sysrem NEC SL2100. view telephone sysrem Panasonic NS700. view telephone sysremConsider The Following. Why Telephone Systems Are Important?Finding the best telephone systems is crucial, does your business have a lack of space within the office? If so, you should consider VoIP/ cloud, on-premises telephone systems can be very costly in comparison to cloud/VoIP.Most businesses are switching to hosted telephone systems, by hosting your business telephone systems externally, you can instead keep initial investments to a minimum, whilst affording monthly payments for custom plans, these plans give you all the features you need, hosted phone systems are now considered the go-to solution for phone systems.PBX Systems Vs VoIP Telephone Systems:. Factors To Consider:Growth – Does your phone system need options to grow alongside your staff? Is the answer is yes, you should be choosing a cloud/ SIP telephone system?The Best Business Telephone Systems. New office – Do you have plans to open a new office? If the answer is yes, then we would recommend a cloud telephone system, however, a PBX phone system will also work well.Moving office – Do you have plans to move office? If the answer is yes, then we would recommend a cloud telephone system, all you need to do is take cloud telephones to the new location and connect them to the broadband. Very simple, you can use a PBX phone system, but this will incur installation and engineering costs.Home workers – Do you have plans to add home workers to the telephone system? If the answer is yes, then we would recommend a cloud telephone system for your business, with a cloud phone system anyone with access to the internet can connect to the phone system, there is no need for expensive hardware or licence cards.VoIP telephone systems allow your business to move away from on-premise expensive hardware, as well as in-house phone lines. With VoIP telephone systems, employees are able to communicate much more effectively via, mobile apps and smartphones that connect directly to the office telephone system. Of course, you need to make sure you have the correct internet connection in order to support a VoIP phone system effectively. Many businesses are making the switch towards a VoIP telephone system, as it is very cost effective.Traditional Telephone Systems. Many businesses will only stick to what they know, i.e. a traditional telephone system/PBX. If your business is thinking of purchasing a PBX phone system, you might need to have a phone for each employee. Some businesses try to save capital but purchasing shop bought phones and not a telephone system, in theory, this does work, however, shop bought phones have very limited functionality and lack professionalism, something as simple as not being able to transfer calls.If you need many handsets but are not used frequently, then a PBX phone system is the way forward, with VoIP telephone systems, you are billed for each phone per month, whereas a PBX can have as many phones as possible, but they are connected to the system. A PBX business telephone system will co-ordinate calls correctly, many PBX phone systems have a large feature set.PBX phone systems are great for hotels, they tend to be wall mounted in a box, and each phone line will be plugged into the phone system. As technology is evolving, we are seeing virtual systems that offer the same functionality as a PBX phone system.Can I have a Telephone System in My Home. The simple answer is yes, of course, many households do not find the need to incorporate a phone system within their home, phone systems work well when there is a need for multiple phones and a requirement for features. We can help with business telephone systems for homes/ households, we a have serviced many houses within the Surrey and Mayfair area.As the two phone systems have major differences, companies can still choose a modern key phone system with all the sophisticated features of the PBX, this will generally be at a lower cost, naturally, the most advanced telephone systems are VoIP/ cloud, which provides mobility without any growth restrictions, as opposed to KSU phone systems.B4BC can help you find the best business telephone system for your office, we are experts in sourcing the best solutions for business telephone systems, give us a call today.I Need Help With A Phone System Why Choose B4BC For Business Communications. Award Winning Solutions. Recognised By Comms Nationals & Comms Business Friendly Local Engineers. Local Engineers To Your Business Within Minutes Bespoke Telecom Solutions. Offering You The Correct Solutions For Your Business 24/7/365 Support. Support & Monitoring, Every Minute of Every Day Established & Reliable. Celebrating Over 15 Years In Business Telecommunications Disaster Recovery Solutions. Offering Approved Business Continuity Solutions UK Only Call Centres. UK Based Call Centres With Personal Account Managers Regulated & Approved. FCA, FCS, Ofcom & Ombudsman RegulatedWhat Small Business Telephone Systems Do You Need? VoIP Telephone Systems. Traditional Telephone Systems. Confused On Telephone Systems. Business Telephone Systems & The ISDN Switch Off. Office Telephone Systems For Business. Are you a small office? If your business is growing you should consider VoIP business telephone systems. Virtual business telephone systems allow smaller businesses to manage their telephony seamlessly without the need for expensive telephone system hardware. VoIP business telephone systems are very cost-effective and are now considered the go-to solution for business telephone systems as the ISDN switch off looms closer. VoIP is great in most occasions, a mistake many businesses make is incorporating a VoIP telephone system with a very weak broadband connection. VoIP telephone systems are great, but need a stable broadband connection. VoIP telephone systems are plug and play solutions, all you need is broadband at the location.Need Help With Small Business Telephone Systems?If you still need help selecting your small business telephone systems, start by using our Small Business Telephone System Guide. This guide will give you a list of suitable small business telephone systems based upon the requirements you submit. If you would prefer to talk to us about small business telephone systems, call us for all your telephone system requirements.Small Business Telephone Systems Guide Prices. The price for a small business telephone system can vary massively. The higher the specification of the telephone system the more it can push up the price, the more handsets/ lines your business requires, the more it will impact the price of the telephone system. Remember to review the marketplace & speak to an adviser.How Does The ISDN Switch Off Impact My Phone System?With the ISDN switch off looming closer, BT will no longer be accepting orders for ISDN lines, this means the telephone systems your business uses will need to work over some sort of internet protocol technology. It is time to consider a business telephone system that uses SIP, VoIP or cloud, as this is the way in which the marketplace is going. Don’t put your business in a position where it still uses out of date telephone systems that will soon have a lack of support on 2020.Business Telephone Systems – Facts. Did you know that many of the latest business telephone systems require a strong broadband connection? The telephony trend is moving towards, SIP, Cloud, VoIP/ Hosted telephone systems. Did you also know that business telephone systems will no longer work over ISDN lines? BT has announced that it will no longer be supporting ISDN lines from 2020, this means your ISDN telephone systems will soon be phased out. What should you do? Look into a cloud business telephone system, not only are these telephone systems feature rich, these phone systems do not require expensive hardware onsite, VoIP business telephone systems provide feature-rich solutions, at low affordable costs. Want more information? Speak to an account manager for more info on the latest cloud VoIP business telephone systems. Some businesses are choosing SIP lines to work via broadband, where their phone system is compatible.Help Me Find A Phone System Why Invest In A New Phone System?Why Invest In a New Office Telephone System?You would be surprised with the return on investment that can be achieved with B4BC telephone systems, we have extensive experience delivering business telephone systems to a wide range of business verticals:✓ Healthcare ✓ Recruitment ✓ Estate agents ✓ Financial services ✓ Construction ✓ ManufacturingB4BC will spend the time evaluating your business needs, to understand which telephone systems will deliver the best results for your business.The Perfect Small Office Telephone Systems. Finding the right business telephone system for a small office is extremely important, sometimes a lack of space in the office means small businesses cannot store costly hardware on-site, in this scenario, a VoIP telephone system is perfect. Businesses are now starting to choose hosted business telephone systems, as they are excellent in feature set and very cost effective. By hosting your business telephone system externally in the cloud, your business can keep initial costs to a minimum, with affordable monthly payments on telephones systems that meet your needs. In today’s day and age, telephone systems for business are critical for success, you need to make sure that the telephone system in place not only meets the needs of the business but also ticks all the boxes from a features standpoint. In most cases, cloud business telephone systems tend to offer the most cost-effective solutions for telephony. Speak to a friendly adviser today for help with business telephone systems. Importance Of Picking The Right Small Office Telephone System. Your business should never pay over the odds when it comes to picking the right business telephone system, ensure you know your telephone system requirements before searching, never pay over the odds for a phone system that is all singing and dancing if you only need something basic, on the other hand, be careful of very cheap systems, that will have hidden charges for features. Best 4 Business is an award-winning telephone systems provider, let us help you pick the right small office telephone system.Need Maintenance On Business Telephone System?Best 4 Business Communications is an award-winning business telephone systems provider, we work with leading telephone system brands, NEC, Panasonic, LG & Yealink. We are able to provide bespoke telephone system maintenance agreements to fit all business requirements, learn more today Business Telephone Systems Support.I’m Not Sure What I Need Telephone Systems Are The Lifeblood. A business telephone system for small business uses a series of multi-lines via the phone system, business telephone systems are becoming the lifeblood of business communications and day to day operations. It is imperative that your business to choose the right phone system, the system needs to slot into your business seamlessly. In terms of business phone systems brands, there are a number of phone systems available, the trouble is, businesses who are not accustomed to the telephone system marketplace will struggle, do you need a basic phone system, does your business need a phone system with multi lines, or do you need a cloud telephone system that is feature rich, low on cost of set-up & simple to install.Seamless Phone Systems. It is crucial that your business examines each & every question carefully, phone systems need to slot into your organisation seamlessly, whether your business is a start-up, small, medium or large business, communication is key, regardless of what industry your business operates in. Phone systems are there to provide seamless communication for your business, choose a business telephone system that works alongside your business seamlessly.Why Is Everyone Switching To VoIP?What Are VoIP Telephone Systems. Voice over IP also known as (VoIP), is the latest telephone system innovation. Many businesses are choosing this advanced system due to being cost-effective and very feature rich. VoIP telephone systems are considered the most advanced phone systems for business as it uses an Internet connection instead of traditional telephone line.Help Me Find A Phone System VoIP telephone systems are fully hosted in the cloud, they can work as a stand-alone option or as a hybrid telephone system, compatible with PBX systems and even some key telephone systems. VoIP telephone systems have many advantages over traditional telephone systems:✓ Better call quality ✓ Less maintenance ✓ Greater functionality ✓ Feature-rich ✓ Service mobility ✓ Low cost per call ✓ ScalabilityBefore you consider switching to a VoIP telephone system, remember, internet speeds are key for effective deployment. (PBX) Telephone Systems. PBX is considered the bread and butter when it comes to telephone systems, PBX phone systems are much more advanced system than the KSU and KSU-Less phone systems. PBX phone systems will use a programmable switching device which allows for the automatic redirection of calls. Even without the use of electricity, you can still use a PBX phone system for a certain period of time, as PBX telephone systems offer, among other advanced features, an uninterruptible power supply (UPS). PBX telephone systems are recommended for larger businesses, given the practicality and convenience of the automated systems. However, with a PBX phone system, there can be some scalability limitations, vs a cloud/ VoIP telephone system.Want More Information?Small Business & Office Telephone Systems Information. For more information on small office telephone systems, or if you have any other questions, contact us, for all your small office telephone systems requirements. Why not consider VoIP telephone systems. We are experts in small office telephone systems, so let us help your business today. We also provide small office phones to go with your office telephone systems, get in touch & find out more.What’s The Best System For Me? Talk to one of our team 03333 66 3333 Arrange a call back    
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                            [body] => Top small business phone systems – UK price comparison Knowledgebase, Phones For every business, a reliable phone system is essential, especially one that can scale with your business. Choosing the right system at the right price point isn’t hard with this complete guide to small business phone systems. Compare prices for office phone systems Table of contents →The phone system options for technologyWhat does VoIP stand for?What does PBX stand for?Which is better – landline or VoIP?Business phone providersProviders of small business phone systems6 of the best small business phone systemsIn summaryBusiness phone systems FAQ Six in ten customers still prefer to call a small business, and so opting for a phone system that can cope with the demands placed on it becomes a critical decision. Besides being the preferred method of contact for a large chunk of customers, there are other benefits to a telephone system too: Customer service – excellent customer service contributes not only to building your reputation but in closing sales too.Embracing HD technology – video calls were gaining prominence before the recent global pandemic, but the need to work from home and remotely has meant that videos calls will become a mainstay of the business world in future. Invest in the right piece of telephonic technology now, and the sky is the limit.More conference calls, more easily – the phone system is not just for customers service and sales, but for running your business too. With a reliable phone network and tech at your fingertips, conference calls can be made frequently and easily. Getting stuff done – sometimes, the best way to get things done is to pick up the phone and make a call. With a telephone system that suits your needs, you can do just that complete with headsets with Bluetooth function, for example. The phone system options for technology. As a business, you have a choice of two technologies, both of which are designed to achieve the same aim – to make and receive phone calls. Traditionally, the only option open to a small business was to have a landline installed into the building, investing in an internal switchboard system to transfer calls. But the advent of the internet, along with the increasing quality of connections, means that internet calls are giving the traditional phone systems a run for their money.  What does VoIP stand for? VoIP – Voice over Internet Protocol – is a phone service over the internet. In other words, instead of installing a physical landline to business premises, the internet connection is used.  What does PBX stand for? PBX – Private Branch Exchange – is the internal system used within a small business. Calls can be made from one phone to another within the system, as well as receiving and making calls outside of the organisation. You can use a PBX system with both landline and VoIP systems. Which is better – landline or VoIP? There is no denying that the reliability of a VoIP call relies on the quality of internet connection. Even though the UK is covered well, some areas of the UK suffer from slow broadband (or none at all). A landline presents or some people think, a more reliable connection. Providing all the services that you would expect and want, such as dialling emergency numbers, it makes sense for some small business users to opt for a traditional landline. VoIP services and reliability are continually improving and so for some businesses, using both landline and VoIP service is an option.  Business phone providers. There are numerous business phone providers from which to choose. Choosing the right provider is a major decision. The three providers examined here are the most well-known with excellent services at great prices.  When choosing a provider, you need to be clear about what you want your phone system to do: Features – what features do you need the phone system to have now and in the future? Not all providers provide systems with specialist features and so being clear on what you need your phone system to achieve is essential.Support – what feedback do providers get when it comes to sorting out issues? What you don’t want is to have to wait weeks for an engineer to call and fix a problem with the phone lines.Additional services – it might not just be a simple case of installing a landline. You may need sophisticated handsets or create a system of handsets and systems across your organisation. Is the provider up for the challenge to create a system that your small business needs?Compatibility – you may need other features and add-ons to your phone system, just how compatible will it be?Scalable – as you grow, will the provider be able to offer affordable, scalable solutions?Budget – and finally, the funds you have available may dictate who provides your system. Every provider has different price points: ProviderProsPrice rangeBT✓ A well-known household name in the UKFrom £60Cisco✓ A global brandFrom £70 up to £300 +Gradwell✓ Has a great range of hardware and productsFrom £40 to £200 + Providers of small business phone systems. BT. British Telecom – known by its initial BT – was the main phone carrier in the UK for many years. It has many rivals in the modern-day market, and although it could once be criticised for not being responsive and assertive in its marketplace when it comes to reliability of service and products, it is top of the list.  It has dedicated offering for new and small businesses, although some businesses prefer a company that specialises in business phone lines.  Cisco. And established provider in the telecoms industry, Cisco has built an enviable reputation for providing a range of excellent product and services, including security and networking. It also provides IP (Internet Protocol) phones.  Gradwell. An award-winning provider, Gradwell us very much on a par with Cisco in the high tech phone solutions it provides. Offering a variety of phones and features, this provider also offers scalable solutions at a slightly cheaper price point than Cisco.  ProviderGreat for…BT✓ New and small business phone solutions✓ Does not specialise in just business phone lines but a range of services for the domestic and business market✓ On-site visits✓ Being a well-known phone and phone line provider in the UKCisco✓ Being a well-known telecoms provider across the globe✓ Various products and services, with the phone available through Cisco partners✓ Scalable solutions✓ High tech phone solutionsGradwell✓ An award-winning company✓ Great hardware and products on offer✓ Fantastic customer support but only available weekdays during business working hours 6 of the best small business phone systems. The range of phones from various providers is worth taking a closer look at. BT have their own hardware, as do the other providers on the list and sometimes through ‘certified’ partners. Don’t forget, VoIP business systems are also worth taking a look at. These are just six of the phones available from various providers. Add to these the possibility of landline installation and a PBX system, and you have a range of solutions that are within budget. A BT landline on the value package costs £20.90 a month, plus VAT and landline installation costs With the line installed, you’ll just need to choose the telephone hardware and install a network system if you need this.  The alternative is to opt for a cloud-based system. This means investing in telephones and equipment from the provider, paying a monthly fee per user and then using the internet to make and receive calls.  NameDetailsProsConsPrice range8×8 X SeriesThe X series is an all-in-one business phone system designed exclusively for small businesses. With great HD audio, this cloud-based VoIP is ideal for remote businesses and employees. ✓ Advanced plans for calls outside of the UK✓ 30-day free trial✓ A low starting price✗ The advanced package is one of the most expensive. £8 – £169 per user, per monthRing CentralWidely regarded as a leading cloud-based VoIP provider, RingCentral also offers flexible and cost-effective phone system solutions.✓ 24/7 customer support✓ Integrates with a range of business software✓ Great starting price✓ Works with a variety of apps and includes voicemail and other features.✗ Caps minutes whereas other providers offer unlimited minutes£7.99 – £29.99 per user, per month4Com HiHiThe large touchscreen is also a detachable tablet and is a phone that is described as the ‘intuitive’. It certainly offers plenty of scope.✓ Looks great with a full-colour tablet that makes for ease of use✓ Easy to report a fault with a 24/7 support lines✓ Includes all the usual features, including call recording ✗ Pricing is not very transparent, so you’ll need to contact the company directly.BespokeNetwork Telecom NT Cloud ProSimilar looking to the HiHi phone system, this piece of kit has been designed with the small business in mine. It has effortless switching between devices which, in the COVID-19 era, is more than a useful feature with employees working from home and different locations. ✓ Ideal for flexible and remote working✓ Scalable, an ideal choice for a growing business✓ Touchscreen handset✓ Free trial✗ Pricing is not transparent, so you’ll need to request a quoteBespokeBT One PhoneChoosing one of BT’s phone systems is difficult as they offer such a great range. With many options for small businesses, including VoIP and on-premises PBX. BT One Phone uses SIM cards and mobile phone apps, meaning you’ll never miss a call, no matter where you are.✓ Ideal for working from home or on-the-go✓ No need to purchase handsets although there is a range on offer✓ Great products from a trusted name✗ More expensive than other systemsBespoke but monthly average is around £35Cisco VoIP Phone SPA504GIdeal for small businesses, this phone and package allow four phone lines. If you run a small business from home, this could act as both a domestic and business phone line.✓ Great for home offices as well as small businesses with premises ✓ Powered over Ethernet (PoE) so no additional power needed✓ Multiple connection options including IP PBX✗ Maybe an expense too far for a very new businessFrom £70 per month In summary. The most important factor in investing in a phone system is understanding what you want to do. Don’t be swept away by a long list of features that look and sound great but you’ll never use. If you need a basic system that allows you to make and receive calls from a business number, look for a system that provides that. You also need to be aware of scalability. You may need a simple system now, but in the coming months, you may need to add more users to the system and have more sophisticated features such as call recording. Landline phone systems may be the right solution, but VoIP cloud-based solutions are increasingly coming to the fore. With a reputation for affordability and reliability, a cloud-based phone system for your small business will place a range of features and benefits at your fingertips. Business phone systems FAQ. How do I set up a phone system for a small business? It can be relatively simple to set up a phone system for a small business. Firstly, you’ll need to decide on whether to opt for a landline or a cloud-based system.A business landline is probably one you are most familiar with. In essence, this is a ‘physical’ phone line installed into a building and was the only way for a business to have a phone number and system.Cloud-based or VoIP systems offer the same features and reliability but via the Internet. Today, the connectivity is far more reliable than in the very early days of VoIP calls.With an idea of the features you need and the monthly budget you can afford, you’ll need to find a provider with the best phone system for your small business.  What is a PBX phone system? PBX stands for Private Branch Exchange. This is a private telephone network within your company or business. This means that users can communicate internally as well as using the system to make and receive outside calls. PBX can be used with a range of communication channels including VoIP, ISDN and analogue. Can I connect my business phone to my mobile? Yes, it is possible to connect your business phone to a mobile (and vice versa). You’ll need to invest in a system that allows you to this. Many providers offer a range of products and services that will include this feature which makes answering your business phone wherever you are far easier. It also means you can make calls using your business phone number much easier too. Our website content is for general interest use and should not be taken as advice for you or your business. You should always talk to an accredited professional advisor if you require advice. Read our full disclaimer. Related articles.
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                            [body] => Telephone systems TELEPHONE SYSTEMS. An essential communications hub at the heart of any business, our range of analogue, DECT and hybrid telephone systems allow you to simply create a vital link with your customers.   View as Grid List Items 1-48 of 60 Page You're currently reading page 1 Page 2 Page Next Show 24 48 72 96per page Sort By Recommendations Price Bestselling / Stock Set Descending Direction In stock. ALCATEL Advanced Reflexes 4035. Trustpilot £38.99 Excl. VAT £46.79 Incl. VAT View Ref: ALRADR In stock. Mitel Aastra DT413 . Trustpilot £384.99 Excl. VAT £461.99 Incl. VAT View Ref: ERDT413 In stock. Mitel 5614. Trustpilot £199.99 Excl. VAT £239.99 Incl. VAT View Ref: AA5614 In stock. Yealink T31G. Trustpilot £61.99 £41.99 Excl. VAT £50.39 Incl. VAT View Ref: YEALINKT31G In stock. Alcatel IP30 . Trustpilot £79.99 Excl. VAT £95.99 Incl. VAT View Ref: ALTIP30 In stock. Yealink Base DECT W80B. Trustpilot £199.99 £164.99 Excl. VAT £197.99 Incl. VAT View Ref: YEALINKW80B In stock. Fanvil Replacement Handset. Trustpilot £10.99 Excl. VAT £13.19 Incl. VAT View Ref: FANHANDSET Call us for availability Orchid PBX 308+ Pro Pack. Trustpilot £344.99 Excl. VAT £413.99 Incl. VAT View Ref: OTPBX308P8UK Call us for availability Orchid PBX 308+ Pro Pack + MOH1 Unit. Trustpilot £423.99 Excl. VAT £508.79 Incl. VAT View Ref: OTPBX308P8MUK Call us for availability Orchid Telecom PBX 308 + Starter Pack. Trustpilot £280.99 £262.99 Excl. VAT £315.59 Incl. VAT View Ref: OTPBX308P4UK Call us for availability Orchid PBX 308+ Starter Pack + Orchid MOH1 Music on Hold Unit. Trustpilot £327.99 Excl. VAT £393.59 Incl. VAT View Ref: OTPBX308P4MUK Call us for availability Orchid Telecom PBX 207 Starter Pack + Orchid MOH1 Unit. Trustpilot £287.99 Excl. VAT £345.59 Incl. VAT View Ref: OTPBX207PMUK In stock. Orchid Telecom PBX 207 2-Line Telephone System. Trustpilot £89.99 Excl. VAT £107.99 Incl. VAT View Ref: OTPBX207UK In stock. Orchid Telecom PBX 207 2-Line Telephone System + MOH1 Music on Hold Unit. Trustpilot £163.99 Excl. VAT £196.79 Incl. VAT View Ref: OTPBX207MUK In stock. Orchid Telecom PBX 308 + Orchid MOH1 Unit. Trustpilot £203.99 Excl. VAT £244.79 Incl. VAT View Ref: OTPBX308MUK In stock. Orchid Telecom PBX 308+ 3-Line Telephone System. Trustpilot £131.99 £129.99 Excl. VAT £155.99 Incl. VAT View Ref: OTPBX308UK In stock. Orchid Telecom PBX 416+ + MOH1 Unit. Trustpilot £246.98 £245.99 Excl. VAT £295.19 Incl. VAT View Ref: OTPBX416MUK In stock. Orchid PBX 816ex Starter Pack + MOH1 Unit. Trustpilot £547.99 Excl. VAT £657.59 Incl. VAT View Ref: OTPBX816P4MUK In stock. Orchid Telecom PBX 816ex + MOH1 Unit. Trustpilot £439.99 Excl. VAT £527.99 Incl. VAT View Ref: OTPBX816MUK Call us for availability Gigaset DX800A Dual IP and Analogue Desktop Phone. Trustpilot £223.99 £169.99 Excl. VAT £203.99 Incl. VAT View Ref: SIDX800UK Call us for availability Gigaset DX800A + 2 Gigaset C430HX Handsets. Trustpilot £285.97 £226.98 Excl. VAT £272.38 Incl. VAT View Ref: SIDX800C430HUK Call us for availability Orchid Telecom PBX 207 Starter Pack. Trustpilot £220.99 Excl. VAT £265.19 Incl. VAT View Ref: OTPBX207PUK In stock. Orchid Telecom KS832 8-Line Telephone System. Trustpilot £564.99 Excl. VAT £677.99 Incl. VAT View Ref: OTKS832DKUK In stock. Orchid Telecom KS616 6-Line Telephone System. Trustpilot £279.99 Excl. VAT £335.99 Incl. VAT View Ref: OTPBX616UK In stock. Gigaset Hybird 120 Communications Solution. Trustpilot £949.99 Excl. VAT £1,139.99 Incl. VAT View Ref: SIHYBIRDB3UK Call us for availability Orchid Telecom PBX 816ex Pro Pack. Trustpilot £608.99 Excl. VAT £730.79 Incl. VAT View Ref: OTPBX816P8UK In stock. Orchid Telecom PBX 416+ 4-Line Telephone System. Trustpilot £162.99 Excl. VAT £195.59 Incl. VAT View Ref: OTPBX416UK In stock. Orchid Telecom PBX 816ex 8-Line Telephone System. Trustpilot £380.99 Excl. VAT £457.19 Incl. VAT View Ref: OTPBX816UK In stock. Grandstream HT814 ATA Adapter. Trustpilot £90.99 Excl. VAT £109.19 Incl. VAT View Ref: GRAHT814UK In stock. Grandstream GXW 4232. Trustpilot £697.99 Excl. VAT £837.59 Incl. VAT View Ref: GRAGXW4232UK In stock. Fanvil PA2. Trustpilot £107.99 Excl. VAT £129.59 Incl. VAT View Ref: FANPA2 In stock. Grandstream GXV3350 . Trustpilot £228.99 Excl. VAT £274.79 Incl. VAT View Ref: GRADV3350UK In stock. Cisco 8821. Trustpilot £325.99 Excl. VAT £391.19 Incl. VAT View Ref: CI8821 In stock. Alcatel F580 invisibase . Trustpilot £29.99 Excl. VAT £35.99 Incl. VAT View Ref: ALF580INVIGGUK Call us for availability Gigaset DX800A + 2 Gigaset S650H. Trustpilot £343.97 £286.00 Excl. VAT £343.20 Incl. VAT View Ref: SIDX800AES650X2UK In stock. Gigaset N510 IP Pro DECT Base Station + 2 S650H Pro DECT Handsets. Trustpilot £249.97 £186.99 Excl. VAT £224.39 Incl. VAT View Ref: SIN510IPS650UK In stock. Grandstream GXW 4248. Trustpilot £1,054.99 Excl. VAT £1,265.99 Incl. VAT View Ref: GRAGXW4248UK In stock. Grandstream GXW 4216. Trustpilot £355.99 Excl. VAT £427.19 Incl. VAT View Ref: GRAGXW4216UK In stock. Grandstream HA100 Controller for UCM6510. Trustpilot £347.99 Excl. VAT £417.59 Incl. VAT View Ref: GRAHA100UK In stock. Grandstream GXW4501 E1 GATEWAY. Trustpilot £789.99 Excl. VAT £947.99 Incl. VAT View Ref: GRAGXW4501UK In stock. Panasonic KX-TGP600 DECT base and Handset. Trustpilot £76.99 Excl. VAT £92.39 Incl. VAT View Ref: PATGP600UK In stock. Orchid KS616 System + KP616 Phone. Trustpilot £379.98 £362.99 Excl. VAT £435.59 Incl. VAT View Ref: KS616KPUK In stock. Gigaset N510 IP Pro DECT Base Station + 3 R650H Pro DECT Handsets. Trustpilot £384.96 £319.99 Excl. VAT £383.99 Incl. VAT View Ref: SIN510IPR650HX3UK Call us for availability Gigaset DX800A + 3 Gigaset C430HX Handsets. Trustpilot £316.96 £249.99 Excl. VAT £299.99 Incl. VAT View Ref: SIDX800C430HTUK In stock. Mitel Aastra 632D Version 2. Trustpilot £349.99 Excl. VAT £419.99 Incl. VAT View Ref: AA632DV2GGUK In stock. Grandstream GXW4502 E1 Gateway. Trustpilot £999.99 £799.99 Excl. VAT £959.99 Incl. VAT View Ref: GRAGXW4502UK In stock. Grandstream GXV3350 + Expansion module. Trustpilot £352.98 £351.01 Excl. VAT £421.21 Incl. VAT View Ref: GRADV3350PUK In stock. Orchid Telecom KS832 + KP832 Key Phone. Trustpilot £682.98 Excl. VAT £819.58 Incl. VAT View Ref: OTKS832DKKPUK View as Grid List Items 1-48 of 60 Page You're currently reading page 1 Page 2 Page Next Show 24 48 72 96per page Sort By Recommendations Price Bestselling / Stock Set Descending Direction Business telephone systems: the must-have for your business. What are business phone systems? The company’s telephone reception is a key factor in its success, as it needs to reflect a positive and professional image to customers and other stakeholders, such as suppliers or sales leads. How could you possibly guarantee customer satisfaction without a dedicated business telephone system? Would you ever let sales leads go directly to voicemail whenever you are taking other calls? 60% of the population today still prefers contacting a company by phone rather than by other forms of communication. A company's reputation is built on the small details, and making a good impression from the first moment of contact is absolutely essential. This is where the business phone systems come in! Also known as telephone exchangse, they connect all of the workstations in your organisation. They therefore manage multiple phone lines simultaneously, dealing with both inbound and outbound calls. The standard model is best known for its multiple features, which include: • Call transfer: you can manually transfer calls from one station to another by passing on the caller to the relevant person. If the relevant person is out and about, calls can be automatically transferred to their mobile, allowing employees to keep in contact throughout the day. • Hold music or a message while you wait: encourage your caller to stay on the line by playing music that will make their waiting time more pleasant and feel less long. It has been proven that 8 out of 10 people prefer listening to music while they wait rather than wait in silence. You could also take advantage of this time by including information about your business with a quick message, perhaps sharing recent company news or your opening hours etc. • Interactive Voice Response (IVR): give your callers the choice of dialling a number in order to be connected with a particular service (e.g. "to speak with a member of the sales team, please type 2"). The benefits of IVR are twofold: you save your customers time as they can directly interact with the best qualified person to answer their request, and you boost the productivity of your business. With an automated service, you no longer need to assign one of your employees to run the telephone reception service. Which business telephone system should you choose? Choosing the right business phone system is crucial for a company, whatever their industry or their size. This choice will largely depend on your budget, the number of employees you need to set up, the type of phone lines you already have, the size of your business and the features you would like to have. There are three types of business telephone systems: • The classic phone system (PBX or IPBX): this model includes a terminal, which can vary in size, which is directly installed at your office. It can process inbound and outbound calls internally. It is best suited to medium-sized and large companies, who require a larger number of telephone lines and who are happy to pay higher installation costs. Depending on the requirements of your business, the costs of installing a PBX or an IPBX may be more or less expensive, and the equipment will also require maintenance as years go by. The PBX is connected to the analogue network, while the IPBX is connected to an IP line. • The mini-telephone system: this device looks like a conventional telephone set, but it has many additional features. It is the ideal solution for small and micro-enterprises. Its features are similar to a conventional PBX or IPBX, but it is much easier to install (as it does not need wiring), it takes up less space and does not require installation and maintenance costs. There are 3 types of mini-phone system which are tailored to different types of telephone line: analogue (which allows you to transfer up to two calls simultaneously) digital (ISDN T0, which allows you to transfer up to 4 calls simultaneously) and IP (which allows you to also transfer 4 calls simultaneously and communications are transferred using the internet). • The virtual or hosted IVR: this option is also known as Centrex and it is the firm favourite of UK companies due to the many benefits it offers. It offers businesses the option of having a highly professional telephone system, without having to install large and expensive equipment in your premises. The equipment that is required to function is installed in your network servers. All you need is an internet connection in order to be able to access your telephone system and all of its features. Within your business itself, only the telephone stations need to be connected. Shop By Shopping Options Category Analogue Telephone Systems 21 items DECT Telephone Systems 16 items IP Telephone Systems 16 items Hybrid Telephone Systems 4 items Starter Packs with Phones 12 items Less Price Manufacturer Less Pack Hands free speakerphone Touch screen Answer Machine Bluetooth Vibrate Robustness / Water Resistance Man down Alert Remote Base Hands free Headset port Line powered Display Wall mounting Optimized for Microsoft Lync Handset type Direct dial extensions 3-way conference Emergency line Auto attendant Auto fax detect Answer Machine Show more filters Show less filters
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                            [body] => Budget-friendly + easy to use: Top 10 small business phone systems Bill Yackey Senior Product Marketing Manager, UCaaS Subscribe to the Dialpad newsletter Loading Thank you for subscribing! Share: Sign up for our newsletter Want to work with us? See open jobs June 07, 2021 For small business owners, one of the most important pieces of equipment or software is your phone system. You’re probably going to be using it every day, and if you choose the right one, it can give you a big competitive advantage. After all, every business needs, well, business communications. Being accessible to clients, suppliers, and employees is a must-have—and it’s something that small businesses can do just as well, if not better, than large enterprises. If you’re using the right phone solutions, that is. So, how do you choose the right one? What advantages do different telephone systems and service providers offer? In this post, we’ll break down what to look for in a small business phone system (while keeping budget considerations in mind), where you might be able to compromise, and what features you probably shouldn’t skimp on. Keep reading to learn more: What small business phone systems are (and the two main types)9 features to look for (or at least be aware of) as a small businessThe 10 best small business phone systems out there What is a small business phone system, exactly? First, let’s look at what a small business phone system is. And no, it’s not just your cell phone. Technically, a small business phone system is a telephony solution that allows your company to make and receive outbound and inbound business calls (at a very basic level). But beyond that, you’ll also probably need something that lets you transfer and forward calls to, say, your personal cell phone. If you’re like most small businesses, you’ll probably choose between two main types: a business VoIP (voice over internet protocol) service that uses softphones or IP phones, or a PBX system (private branch exchange) that uses traditional phone lines. VoIP phone system: The more advanced—and hands-of—option. It uses your internet connection for phone calls, you can pay as you go without much (or any) upfront investment, and it’s easy to set up. These usually come with “softphone” apps that you can use on Android or iOS mobile phones (and even other mobile devices like iPads). You might also come across phone systems that describe themselves as “unified communications” platforms. This is a newer term, and usually these types of phone systems come with other communications channels too, like SMS and instant messaging.PBX systems: The more investment-heavy option. Typically you need to buy more hardware up front and you’d need to pay an IT person to come in and help you with changes like adding users or updating voicemail settings. (Some PBX systems have evolved and are better about this, but generally PBX systems do require more work.) 👉 Dialpad tip: If you have a distributed or remote team, or you need to make lots of international calls because your customer base is in different countries, then a VoIP solution is probably your best choice. It’s important to keep in mind that business phone systems are about more than just the ways you place calls, or the devices you use to do so. They’re all about connecting your business with clients or customers, as well as partners, remote employees, and anyone who happens to be abroad for the month. In other words, they’re the very foundation that a modern communications-based business is built on. 9 features that a small business should think about when shopping for a phone system. Phone systems are becoming more sophisticated all the time. It’s a good idea to be aware of the kinds of features and bonus functionalities that you could be taking advantage of before you start the search for your new business phone provider. These are nine of the most important and helpful features that will improve the way your small business runs. 1. Call forwarding to your mobile phone. If you’re not always at your desk and usually taking calls from your cell phone, this is one of the top features you’ll need. In Dialpad, you can add your cell phone number really easily in your Settings in two clicks. Now you can make sure that your calls are automatically forwarded to your cell: This is a useful feature for a number of reasons. Firstly, anytime you’ve got technical problems with a phone or other device, you can route all calls away from that device instantly. Secondly, it’s a great way to ensure that calls that would otherwise go to employees that aren’t present, still get taken. Let’s say that your employee is sick for the week, but was meant to be taking important calls. All you’d need to do is adjust the routing settings, and those calls would be sent directly to someone who’s available. 2. Easy call transfer (and call routing). Again, if you run a small business, you’re probably busy and stretched way too thin. Which means you can’t possibly answer every single call you get. But what if it’s an important client or prospect? You don’t want to miss those calls. This is where a call transfer or call forwarding option would come in handy, and you can set up your calls to go straight to your office manager, or secretary, or even sales team if you don’t pick up. With Dialpad, you can choose for calls to be forwarded to up to five numbers (landline phones or mobile)—even if they’re not Dialpad numbers! Whether it’s your colleague’s cellphone or desk phone, a good phone system can make sure that your small business pretty much never misses a call again. 3. The ability to keep your existing business phone number . Unless you’re starting a brand new business from scratch, you’ll need the ability to port over your existing business number. Why? Because the last thing you want is to make your customers and suppliers update your phone number that they already have saved in their contact list. With Dialpad, it’s simple to port over your existing numbers to ensure continuity. Less work for your clients because they don’t need to update the number they’ve saved for you, and less work for you because you don’t have to spend time changing the numbers displayed on your website or other portals. 4. Cloud-based capabilities and compatibility with your mobile device . A cloud phone system is essentially a phone system that isn’t tied to one location or office. With a cloud phone system, you can make calls from anywhere, it usually comes with a mobile and desktop app, and any software updates will automatically be installed without IT help. This “easy to use-ness” in terms of setup and admin is a big advantage of using cloud-based systems because you can easily do things like add a new user or new hire to your phone system—yourself. For example, here’s how easy it is to manage your the admin side of a phone system in Dialpad when you want to change an employee’s business number, edit extension numbers, and more: If you want unlimited flexibility and functionality, you’ll definitely want a phone system that’s cloud-based and plays nice with mobile devices and handsets. That’s pretty much a non-negotiable. 👉 Dialpad tip: That “anywhere” accessibility could be annoying if you’re relaxing on a beach in the Maldives, so you may want to turn your phone off if you’re taking some well-deserved PTO. 5. Caller ID. This is a basic one to have. Everyone screens incoming calls nowadays—no one wants to pick up a telemarketer’s call. In Dialpad, for example, you can choose which caller ID to show when you call someone: Neat, eh? Customizing the way you appear to the people you call adds a new layer of flexibility to your phone system. That’s particularly helpful if you’re someone who places a lot of calls at work. You get to set the tone before your recipient even picks up the phone, based on whether you’re appearing as Firstname Lastname, Mx Lastname, or a nickname. 6. In-call security and encryption. If your calls involve discussion of sensitive data and information, then you’ll want some level of security. Ideally, you want enterprise-grade security levels—always check with your provider to see what their security features are like. 👉 Dialpad tip: For a hands-off approach to security, ensure your provider includes that enterprise-grade security with all your calls, automatically. That way, you’ll never have to manually adjust any settings in order to enjoy total security in every call. 7. Visual voicemail. If you’re a busy person and miss phone calls sometimes or can’t always find time to listen to all your voicemails, you’ll want this. Visual voicemail is basically a feature that transcribes your voicemails to text, which means you can read them at any time (like during a meeting). Dialpad’s Voice Intelligence (Vi) technology transcribes not only your calls in real-time (more accurately than Google), but also your voicemails—and even gives you the option of forwarding voicemails too: 8. Call recording. Call recording is a useful feature to have for some small businesses. Not everyone will use this, or use it often, but if you close deals on the phone or do lots of pitches over the phone, having recordings is useful because it allows you to review calls in the future. Whether you need evidence for important issues discussed on a client call or you want to analyze calls to see how you can improve a pitch in the future, call recordings make all of that easier. 9. SMS (internal and external). Ah, texting. Everyone does it today, and some people even prefer texting to calling. Can’t blame them—it’s super convenient. If you work with clients or prospects who also prefer texting (or you yourself would rather text), then look for a phone system that lets you send SMS messages from the app. For example, did you know that you can use Dialpad’s app to not only make phone and video calls, but also send SMS texts? We actually have a customer that’s a school that uses this feature to text students (because if there’s anyone who loves texting nowadays, it’s Gen Z): The 10 best small business phone systems on the market. 1. Dialpad. Dialpad is an AI-powered cloud-based business communications platform that has a built-in phone system. And it's designed for small businesses (and even enterprise-level organizations) that need an easy-to-use, deploy from anywhere phone system. 👉Dialpad tip: See how Coye law firm, a small firm of about 20 staff, uses Dialpad's phone system to work from anywhere (like beautiful France). Or learn more about running a virtual law firm. Dialpad also comes with a major advantage over other competitors: It’s a cloud-native, true UCaaS solution where all your communication channels, service maintenance, support, and upgrades are all handled within one company. Its contact center solution? Built in-house. It's AI? Built in-house. That means never having to wait for external companies to make changes or get technical support—that’s all handled within Dialpad, and Dialpad’s got you covered. Features:. Easy administration and scalability: No IT? No problem. Dialpad is easy for admins to set up and manage with minimal help. You can add and set up new phones and users in minutes—without hiring an expensive IT consultant.High call quality: Because of Dialpad's global voice network and unique split cloud architecture, it ensures a level of call quality from pretty much anywhere in the worldHD conference calls—with video: High quality audio and video capabilities to enhance all your virtual meetings.SMS and instant messaging: Text people both internally and externally from your Dialpad account. If the person you're texting doesn't have the Dialpad app, no sweat! They'll just receive your message as an SMS.Cloud-based mobility: Stay connected with any device from anywhere. Unlike many other platforms that only let you join calls from a browser, Dialpad is browser-based, meaning you can do anything in a browser—just like you'd do in the app: Call waitingWorldwide customer support: 24/7 live chat support and 24/5 phone support—around the world, not just in the USIntegrations: Even with the Standard plan, you can integrate Dialpad with Microsoft 365 or Google Calendar, which makes for easier schedulingPortability: Keep all your original numbers when you move to Dialpad.Awesome hold music options (or go custom): Contact center solutions like IVR, queuing, recording, and analytics.Call transfer: Forward, transfer, or route calls according to your needs. Auto attendant: Dialpad's virtual receptionist handles and directs calls in real time according to your settings. Local numbers: Help build your brand’s profile by assigning local numbers.Voicemail: Audio and visual voicemail options keep you up to date with missed calls Pricing: Standard plan at $15 USD/mo/user, Pro plan at $25 USD/mo/user—or sign up for a 14-day free trial (it takes just a few minutes and you'll get set up with a virtual phone number!) Security features: SOC2® Type II and GDPR-compliantMember of the Cloud Security Alliance (CSA) Security, Trust and Assurance Registry (STAR)HIPAA-compliantCustomizable retention policyAdmins control access to dataData ownership and reportingEnterprise-level encryption on calls and data stored in the cloud But hey, don't just take our word for it. See what other happy small business customers think about Dialpad on G2: 2. Phone.com. Phone.com offers a business communications solution using VoIP phones or adapted analog phones. But, unlike Dialpad, it’s not really suitable for growing businesses and is missing a couple of major features like access controls, permissions, and online voice transmission. Features: Use business phone numbers or retain your old numberVoice, text messages, and video calling and conferencing options Analog Telephone Adapter (ATA) allows you to use analog phones with VoIP office phone systems Pricing: Pro version at $29.99 USD/mo/user 3. FreeConferenceCall. Operating on a “pay what you can” model, FreeConferenceCall is a simple solution that suits families or businesses that need to keep track of every cent. But as you would expect with a free service, the features are fairly limited when compared to a more robust phone system. (And some businesses feel the use of a “free” service can portray a negative image.) Features: International callsCall recordingVideo conferencing and screen sharing Remote desktopBroadcast capabilities Radio feature to stream online conferences Pricing: Free, but you pay what you can (suggested amount is $4 per month) 4. GoToConnect. GoToConnect combines a VoIP phone system with video, audio, and web conferencing. But, it offers less responsiveness from customer support and sales than you get with more customer-support-focused providers—and there is no option for multi-line call forwarding (something Dialpad does offer). Features: Streamlined support for contact centers Cloud branch exchangeInternational callingCall managementCall routingCaller IDVideo conferencing Personal meeting rooms Pricing: Standard level starts at $29 per user per month 5. 8x8. 8x8 offers a single platform for cloud contact centers as well as audio, video, and text messaging solutions. Some customers, though, have complained that there’s no ability to automate the deployment of the app (something Dialpad offers), which makes it a bit time-consuming to set up. The interface is also not the greatest and is hard to use. Another interesting thing about “long-established” phone system providers like 8x8 is that yes, they have been around for a long time and position themselves as leaders, but the flip side of that is these leaders’ telephony infrastructure tends to be outdated, which can result in poor call quality and reliability. Just something to look out for if you’re considering these options. Features: Unlimited calling, SMS, and faxMulti-level auto attendantCall recording abilityAudio and visual voicemailCaller IDCall forwarding and transfersAnalyticsEasy admin Pricing: The 8x8 Express plan (basic) costs $12.00 per month per user. The X Series X2 plan (pro) costs $25.00 per month per user. 6. Ooma. Ooma’s platform allows you and your team members to stay in touch, work, and collaborate. But one shortcoming of Ooma is that when you integrate contacts on the mobile app, it changes your caller ID, which makes the experience inconsistent (and lowers the chances of someone picking up your call because they don't recognize your caller ID). Features: Desktop and mobile appsVideo conferencingAuto attendantCall forwarding and transferVirtual extensionsVoicemailCall logsFax online Pricing: Pro version starts at $24.95 per month per user. 7. Grasshopper. Grasshopper is a cloud-based phone service that markets itself toward small businesses. Unlike Dialpad, it isn't a unified communications platform that combines phone services with video calling and other features. If you don't need to have video meetings or need SMS or instant messaging, then this might not be a dealbreaker for you. Features: Desktop and mobile appsVoicemail transcriptionSimultaneous call handlingReportingBusiness textingVoIP / Wi-Fi callsVirtual faxBusiness phone numberCall forwarding and transfers Voicemail Pricing: Flat charge for small businesses @ $80 per month. 8. RingCentral. Like Dialpad, RingCentral is a unified communications-as-a-service (UCaaS) solution that offers a wide range of tools. Unlike Dialpad, the basic plans don't offer any integrations, which might be worth considering if you're a smaller business and don't need the enterprise plan. Features: Desktop and mobile appsLocal, freephone, and vanity numbersVoicemail to email and visual voicemailCloud PBXCollaborationVoicemail and greetingsBusiness SMS and MMSIntegrationsInternet fax Pricing: Premium plan is $34.99 per user per month. 9. Vonage. Vonage is another basic VoIP provider that's designed to be a replacement for landline phone systems. That means if you want basic features like call recording and visual voicemail (not to mention business essentials like video calls, conference calling or group calls, or text messaging), you'll need to pay for add-ons. With a lack of features compared to other more robust phone systems on this list, this isn't really a solution that offers much to a business beyond a basic phone service. Learn more about the best Vonage alternatives.) Features: Clear calls Easy to set upGood customer support Toll-free number availableCall blocking Pricing: Basic plan is $19.99 per month per line, Premium plan is $29.99 per month per line. 10. Nextiva. Another UCaaS platform, Nextiva's integrations are a bit limited, and one eyebrow-raiser for us was the fact that they included "desktop and mobile app" as a feature under their Basic plan. For any decent UCaaS platform, a good desktop and mobile app is a must-have. It's table stakes. Not a perk or feature of a plan. Another note is they don't have SMS/MMS in the Basic plan—whereas Dialpad's lowest plan does come with unlimited texting. Features: HD VoIPUnlimited calls (in the US) Team chatVoicemailAuto attendant Pricing: Basic plan starts at $18.95 per user per month, Enterprise plan starts at $32.95 per user per month. How to choose the phone system solution that’s right for your small business. You’ve probably heard this before. There’s no “one right office phone system” that’s a perfect fit for every single business. So, make sure you take all the free trials out there for a test drive! Make a list of some basic questions to ask on a demo with a service provider, and think about your unique business needs. For example: Do you need physical desk telephones or would you be fine with just a virtual phone system and cell phones? Do you want to stay old school and use an on-premises system or landline service? Or would you prefer a modern VoIP service that is more hands-off and easy-to-use, and lets you focus on running the business? The better you understand your company’s needs and priorities, the easier it’ll be to find the right match. That’s because you’ll know what you’re looking for, and be able to identify which providers can give you what you need at which prices.Also, understanding your business’ needs better means you won’t get distracted by nice features that you ultimately don’t need. While it’s great to have bonus features, you don’t want to gain those at the expense of crucial functionalities that your business can’t do without. The small business phone system that lets you bring the office with you. When you’re looking for a phone system for your small business, the biggest question to ask is going to be around budget. Not just how much you want to spend, but also whether you want to make a large investment up front or pay on a more flexible plan. If flexibility isn’t important to you, you could get away with an older or more traditional phone system, but bear in mind that those also tend to require more of an investment from the start. Make sure you choose a business phone service that is a good fit for both your business right now, and also where you want to go in the future. Super advanced features are great and all, but if you have a small team (and no dedicated IT person), then ease of use should rank pretty high on your list of need-to-haves for your phone system. Looking for an easy-to-set-up—but still powerful—small business phone system? 🏎️ Try Dialpad for free. Frequently asked questions about small business phone systems. What is Voice over IP (VoIP)? Voice over IP, or VoIP for short, is a type of telephony technology. Instead of placing calls via cellular networks or landlines, like traditional phones do, VoIP calls are placed using the Internet. What that means in practical terms is that the analog sounds of you speaking into your phone are converted into data packets. Those packets are then sent to the person you’re calling, using the internet as the transmission medium. Since it’s entirely Internet-based, VoIP technology is typically both highly flexible and very portable. You can use VoIP to place calls using any VoIP-compatible device, including tablets, cell phones and softphones on laptops. All you need is a working Wi-Fi connection, and you’re good to go. What are the differences between a traditional PBX, an IP-PBX, and a cloud-based phone service? Traditional PBX stands out the most from the other two, since it’s based on hardware rather than cloud-based technology. A traditional PBX (private branch exchange) system is built around the idea of using copper wires and physically connecting them to the system as a whole. While traditional PBX used to be popular, it’s not used often anymore (and the technology itself has evolved a bit). That’s because the hardware is clunky, expensive to install and maintain, and not very scalable. All three of these issues are addressed by both IP-PBX and cloud-based phone services. Let’s start by looking at IP-PBX. This is basically a more modern version of traditional PBX, except that instead of relying on physical hardware, it links devices to a public switched telephone network (PSTN) using the internet. With IP-PBX, it’s easy to dial-in remotely. It’s also much easier to scale up, since users no longer have to wait for all that hardware to be installed just so they can use the phone service. Lastly, we’ll consider cloud-based phone services. These are generally considered the best business phone services, since they do everything IP-PBX can do, and then some. Cloud-based phone services are the most flexible option. They’re fully internet-based, meaning you can even use them with software pieces like softphones. They often include video calling functionalities that also work via the internet, as well as a whole host of other functionalities. What are the advantages of a cloud-based phone system for small businesses? There are a great number of advantages to using cloud-based phone systems when you’re running a small business. For example, VoIP business phone solutions are highly scalable. Whenever you want to introduce new employees into the company, you can get them set up with your VoIP phone service in minutes—without having to pay to install new hardware. That’s a huge benefit to small businesses that are looking to expand in the future. Cloud-based phone systems also benefit from the fact that they let users connect with anyone in the world. Dialing someone down the street costs the same as dialing an international number, meaning physical distance won’t be an issue for customers or distributed teams. Small businesses will also be delighted to find that cloud-based phone systems are more cost-effective than their traditional counterparts. That’s because there’s no hardware maintenance or upkeep to handle on the business’ end—all of that is handled by the VoIP provider. How do cloud VoIP services help small businesses? By choosing a cloud VoIP business phone service provider, a small business is making an investment in its future. As we mentioned earlier, this is partly because of how scalable these kinds of solutions are. The more employees a small business plans to take on in its future, the more helpful a cloud VoIP service will be to that business. They also help make small businesses easier to reach. Unlike traditional telephony, cloud VoIP telephony is always accessible as long as you can use the Internet. That means the business never misses important calls from customers or partners. (If you’re concerned about your cloud phone system’s ability to always remain reachable, you can always ask the company about its uptime. Some providers will have an uptime guarantees, so you can rest easy knowing your phone system will always work smoothly.) As an added bonus, the best cloud VoIP phone providers will make it easy to host video conferences and speak face-to-face, virtually, with anyone in the world. That’s another great help to small businesses that can’t afford to send their employees to conferences in person. Do business phone service providers provide new business phone numbers? The short answer is: That depends on your needs. The longer answer is that business phone service providers can give you brand new phone numbers, if you’d like them. You can always choose to set up a new account and ask for new phone numbers in the process, if they’re not already automatically included with your chosen package deal. However, you can also usually use your old phone number. That’s especially useful if you’ve got a familiar phone number, or if you’re using a vanity number that’s particularly easy for your clients to remember. You might want to keep an iconic number, too, or just the one you’ve finally managed to memorize after years of always forgetting the last two digits. Whatever the reason, keeping your existing number is pretty much always a possibility with the right VoIP provider. So, in short, providers can give you a new number, but they can also help you keep your existing number as you make the switch to them. How do I use my existing phone number with Dialpad? Bringing your existing phone number with you when you make the switch to Dialpad is easy! In fact, there’s a specific service we provide exactly for this purpose. It’s called number porting, and sometimes also local number portability (LNP). All you’ve got to do to start the LNP process is get in touch with your old provider and ask them if they’d be alright with you keeping your number. Then you can just let Dialpad know, and Dialpad will activate your number. The process usually takes under a week. While that’s happening, you can keep using the number as you had been before. That means your customers can keep calling you on the number they’ve always used, which spares them confusion and saves you money. Related Articles. dialpad, work from anywhere Dialpad @ Google Next | Thursday Dialpad communications Say This (Not That!) Dialpad communications Mastering the Art of the Flawless Follow-Up Dialpad
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                            [body] => Best 24 Business Telephone Systems For Your Small BusinessSo you need a new business telephone system?Maybe you need to ramp up your sales operation, or perhaps you are trying and bolt down rising costs? Whatever your reason, our expert guide will show you the top UK providers, systems and handsets so you can make an informed decision.In a hurry? Jump straight to:Top 12 telephone systemsTop 12 office phone handsetsDon’t worry.This article has everything you need to know about phone systems for small businesses. Keep on reading, and you’ll soon discover the answers to all your questions, including types, features, prices and more! In this guide you will find:. Ready to get a custom business telephone quote?Compare the top 4 quotes by clicking below! Compare Quotes Now So if you are ready, let’s begin.Top 12 Systems.  It’s time to introduce you to some of the top business telephone system providers in the UK, and their solutions. So here goes our list of the top 12 (and later you can find the top 12 handsets). 8×8.  8×8 offers multiple editions of their Virtual Office cloud-based phone systemWork remotely with 8×8 applications that are compatible with smartphones, tablets, and computersPowerful business phone features including auto-attendant, call recording, reporting, and secure voice encryptionTailored business phone system packages for businesses of all sizesSupplier Rating: 8×8 are a household name amongst businesses due to their products in cloud-based and communication services. For the past four consecutive years, they have been awarded as the best Cloud Unified Communications leader by IHS Markit. Their clients include McDonalds and Regus, which demonstrates the popularity and efficiency of their business solutions. For small businesses, 8×8 offers a cloud-based VoIP system that has multiple unified communication features such as a business softphone, visual voicemail, video calling, directory, and web conferencing.You can purchase additional IP phones and add certain PBX features such as extension dialling, call recording, and call transfers.8×8 claims to be able to cut your monthly phone bills in half, and have a wide variety of call plans, including one that allows you to make calls to up to 46 countries. Besides their small business solutions, 8×8  also offers industry-specific services for healthcare, manufacturing, recruitment, and call centres.What are the benefits of the 8×8 phone system for your business?Easy to use a cloud-based phone system that provides you with a variety of features, mobile applications, and integration with other cloud-based servicesComplete control over your communication network through an accessible online account management systemSecure business communication solution that also scales with your businessStay in touch with your employees, customers, and suppliers no matter where you are RingCentral.  RingCentral Office is a Cloud-based VoIP systemBring Your Device (BYOD) lets you make and receive calls from the same business number on different devicesIntegrates with Salesforce, Oracle, Google, ZenDesk, Microsoft, Dropbox, Desk, and BoxEssential business phone features including business SMS, voicemail, conferencing, and team collaborationEasily manage and control your communication network onlineFour unique plans for businesses of different sizes and needsSupplier Rating: RingCentral is another popular provider that offers cloud-based business phone systems for small businesses that incorporates essential functions such as call management, conferencing, HD video meetings into an accessible platform. Over 350,000 businesses worldwide use RingCentral due to their flexible, small business-friendly solutions.Firstly, you have full control of your business communication network and can tailor your solution to match your business needs by using additional features such as a mobile app that allows you to bring your device. RingCentral’s cloud-based VoIP phone software is also integratable with other cloud-based applications such as Skype, Google, Microsoft, and Salesforce. This provides your business with more convenience, as most of your business applications are available and accessible on a single platform.What’s more, RingCentral offers a free trial for your business and a straightforward monthly fee structure. They even promise to save over 30% against traditional phone systems and offer industry-specific solutions for businesses in retail, financial services, real estate, and more.What are the benefits of the RingCentral phone system for your business?Flexible business communication since you can use any of your other smartphone and tablet devices in place of your office phoneIndependence to manage and control your business communication solution online, such as adding users and reconfiguring settingsSave up to 60% on your current phone chargesThe simple monthly pricing planEliminate expensive costs associated with the installation, configuration, and maintenance of traditional phone systemsMitel.  Mitel offers both PBX and cloud-based VoIP business phone systemsPublic, Private, or Hybrid cloud platforms that are either hosted by you or your providerVoice, Video, and Collaboration featuresSeamless mobile integration that allows you to work remotelyIntegrates with your Customer Relationship Management (CRM) systemSupplier Rating: Mitel is a global telecommunications company that offers cloud-based VoIP, IP-PBX, and on-site business phone systems. They offer a wide range of choices and flexibility that enable you to tailor solutions according to your business needs. Mitel also provides extensive coverage of industry-specific solutions for education, government, financial services, retail, professional services, and more. Their small business phone systems also accommodate a range of communication needs such as increased mobility where you can be reached anywhere through any device, via a single number.To make sure that you have access to the essential functions, Mitel maintains the basic business phone features for small businesses such as voicemail, instant messaging, web conferencing, video calling, as well as Unified Communications.Furthermore, Mitel integrates multiple layers of security into their services such as prevention of unauthorized access, Internet VoIP attacks, and voice encryption.What are the benefits of a Mitel phone system for your business?Stay connected to your business no matter where you areAccess and manage your communication onlineChoose what level of security and management you want over your phone system, between the public, private, and hybrid cloud platformsImprove your employee’s efficiencies through increasing your interconnectivity with the cloud-based VoIP systemCisco.  Cloud-based IP phone system with specialized options for small, medium, and large businessesEssential features including call parking, transfer, hold, voicemail, creating hunt groups, and conferencingTwo-factor authentication when authorizing a new device to integrate with your business phoneSecure data-encryption of all your informationThe online management system of your networkOver 4 million IP Phone system customersSupplier Rating: Cisco is a multinational technology company that offers business phone systems and services to a large range of business types and sizes. They give you the option to manage your communication network and scale the features to match your business needs.Their diverse collection of business phone systems use VoIP technology to enhance your business communication and collaboration experience. Cisco also offers Unified Communications to integrate your communication system onto a single platform, including features such as voice calling, video conferencing, instant messaging, and more. Cisco also takes into account the working capital availability of small businesses, and have solutions that provide efficient communication between employees and customers, at an affordable price.What are the benefits of Cisco phone system for your business?Compatible a wide range of IP phones, which allows you to freely choose whichever office phone model you want without being limited by your phone system providerEasily manage your network online to set your personal preferences, add new users, and access other calling featuresStart using the Cisco phone system within a day of receiving your shipmentBusiness phone system comes with your chosen preconfigured settings, which saves you time and allows for seamless deploymentBT.  BT offers two types of business phone system solutions: cloud-based VoIP and PBXTailored solutions for small businessesUnlimited call packagesSupports mobile and remote workingInclusive maintenance services as part of your planSupplier Rating: BT (British Telecommunications) is a trusted and long-serving phone systems provider based in the UK. They offer communication solutions that are small businesses-friendly, with rates that begin at only £6.40 per user per month.Currently, BT gives you a choice between Cloud-based VoIP system, On-premises PBX system, and their cloud-based BT One Phone solution which combines your business and mobile phones.You should know that when you use BT as your phone systems provider, their systems work best with their broadband and phone models. What this means is that you will most likely have to use BT exclusively for your entire communication solution. Although it somewhat limits your freedom to pick and choose, it also means that setting up and maintenance becomes a lot simpler when you use a single provider for everything.What’s more, BT VoIP phone systems also have features that improve your interconnectivity with your employees as well as your customers. These include hot desking, video and web conferencing, and voicemail-to-email.What are the benefits of BT phone system for your business?Cloud-based phone system cuts hardware and maintenance costsMore flexibility to make and receive calls from your office phone, mobile, and computer, all through the same business phone numberSimple, low-cost setup and maintenanceEasily scale your phone system as your business grows, through convenient online management of your network NFON.  Business phone system as a cloud service that only requires an Internet connectionA completely online system that eliminates the need for expensive telephony hardwareScalable communication solution150+ functions Free updatesSimple monthly contractsIntelligent features such as SRTP voice encryption, click-to-dial, computer telephony integration (CTI), and web conferencing. Supplier Rating: Since their beginning in 2007, NFON has steadily risen in popularity as a top VoIP phone systems provider in Europe and the UK. NFON provides quality, scalable cloud VoIP phone systems for businesses of all sizes. They don’t require you to purchase any bulky, expensive hardware since their telephone system operates as a cloud service.Furthermore, NFON also offers no minimum contract term, which means that they provide you with an unmatched level of flexibility where you can use their service at your chosen level. Their rolling monthly contracts mean that you’ll pay as you go, and have no long-term commitments.With the NFON phone system, you will no longer be limited by location. Their VoIP system allows you to make and receive calls, as well as perform 150 other business phone functions, from any communication device including your mobile phone.What are the benefits of NFON phone system for your business?Experience the reliability and security of a cloud telephone system, instead of expensive and faulty in-house systemsA communication network that is easy to use and manage onlineUp to 50% in savings when compared to traditional phone systemsAdd employees, change settings, and more, all within a few clicksSupports remote working, as you can always be reached by the same office numberLily Comms.  Fully hosted cloud-based VoIP business phone systems with UC featuresValuable features include integrated auto attendant/voicemail, email notifications, IP-attendant, mobile extensions, and web callbackLow initial fees and transparent monthly chargesEnd-to-end single communication solutionFast and effective customer service that provides 24/7 supportSupplier Rating: Lily Comms are a relatively new VoIP provider in the UK who have provided award-winning phone systems for over 2500 businesses and are dedicated to providing their customers with the most suitable communication solutions.Moreover, Lily Comms offers personalized and efficient customer service, as well as unique, specialized solutions for industries such as hospitality, business services, and health care. They are one of the most cost-effective providers in the UK, with rates beginning at £6.99 per user per month. What’s more is that Lily Comms also boasts an impressive portfolio of client success stories, including customers such as Lidl and the NHS.What are the benefits of Lily Comms phone system for your business?Specialized business phone systems that are recommended according to your business size and communication need such as UC or mobile workingSupports growth and expansion for small businessesLily Comms handles setup and maintenance, relieving you from the burden of having to hire capable IT staffWork remotely and remain connected to your cloud-based business phone system through an Internet connectionSipgate.  Cloud-based VoIP business phone system and SIP trunking for PBX systemsKeep your existing business phone numberOver 150 advanced features including integration with cloud-based applicationsWork from anywhere and any mobile deviceEasily add new users to your phone system through your account onlinePersonable and efficient customer serviceSupplier Rating: Sipgate is a small business-friendly phone systems provider, originally hailing from Dusseldorf, Germany. Since 2004. Sipgate has worked to become a trusted, innovative provider with full transparency of their products and prices. They currently work with over 15,000 businesses across Europe and the UK.They offer cloud-based VoIP phone systems, as well as SIP trunking, that both seamlessly with a wide range of phone models. If you’re unsure about signing on, Sipgate also provides a free 30-day trial, and month-to-month contracts with no minimum.One of the primary selling points of Sipgate is that they provide a business phone system that maximises your interconnectivity and communication in your company. No matter where you are, you can be easily reached via the same business phone number.What are the benefits of the SIPgate phone system for your business?Experience a higher level of flexibility with no minimum contractsManage your entire business phone system onlineTransparent, simple fees with one call package for your entire companyStay connected with the same business phone number for your business, no matter where you and your employees arePersonalized packages that are tailored to your business communication needsTelappliant.  Cloud-based business phone system with PBX featuresExperience reliable PBX telephony without the high costAllows you to work remotely from any deviceAdvanced phone features including call and user management, call recording, and a multi-level backup systemIntegrates with CRM systems and browsers such as Salesforce and ChromePreconfigured settings that provide seamless pairing with office phones from different providers including Cisco, Snom, Mitel, and PolycomSupplier Rating: Telappliant is an award-winning IP PBX phone systems provider that offers integrated cloud-based solutions covering a wide range of solutions including voice communication, business internet, and other cloud services. Over the past 14 years, Telappliant has helped over 20,000 businesses grow using a range of specialized and customizable products. They currently hold a 9.5/10 rating on Trustpilot, with customers praising cost-savings and scalable communication solutions. As an industry expert, Telappliant has accumulated enough experience to understand your unique business communication needs to offer cost-effective solutions that streamline and improve your communication.What are the benefits of the Telappliant phone system for your business?Cloud communication allows you to save more money than using traditional phone line rentalsMake calls through the Internet with HD voice quality for the best calling experienceIncrease your productivity and interconnectivity through a flexible business phone system that allows you to run your business wherever you areImprove your efficiency through integration with CRM systems and browsersVonage.  Integrate business phone system with your mobile phoneUseful features such as a smartphone app, virtual receptionist, and call recordingKeep your existing numberEasy DIY set upPackages starting at £12/month (excluding VAT)Supplier Rating: Vonage provides flexible VoIP phone systems for all types of businesses, including small businesses. Their easy to use the system not only allows you to keep your existing phone number but also gives you the ability to connect your office phone line with your mobile to stay connected at all times. This is done by running your business phone system through the cloud, which allows you to work from anywhere.Their packages begin at £12 per user per month. Vonage also claims to save up to 30% over traditional phone systems due to their easy setup, cost-effective VoIP technology, and flexible contracts.In addition to their regular customer service, Vonage also provides further support in the form of How-to videos and downloadable user guides.What are the benefits of Vonage phone system for your business?Never miss a call and stay more connected with your employees, customers, and suppliers through linking your mobile phone with your business phone systemEasy to use phone system with clear instructional videosSmooth installation and integration with your existing business phone number, so that your customers can always reach youFree Polycom VVX101 Office VoIP Phone with every business phone system line that you purchaseCompare the top 4 phone system quotes now. It’s fast, free & 100% No obligation.  Compare Quotes Now Top 12 Office Phones.  The following Top 12 Office Phones are ranked in no particular order. Although they range in price and functionality, they still provide the optimal business communication solution for your business.If your business is small and you only require basic communication functions such as conferencing and call transfer, then you would be suited to one of the simpler office phones such as the BT Converse 2300.However, if you see rapid expansion shortly then a mod,el such as the HiHi Video Phone or Samsung IP Phone SMT-i5343 will be better suited for your business. These office phones offer more functionality in your business communication to accommodate a growing number of clients and employees. Mitel 5304 IP Phone.  Starts at £89.40 including VATExcellent small business-friendly office phone with the essential communication functionsUp to 8 programmable keys including speed dial, paging, conferencing, and voicemailStay up to date with messages and incoming call with signalling featureA 40-character backlit display that also supports MiNet and SIPSupplier Rating:  The Mitel 5304 IP Phone is a great option if you are a small business watching your budget. You still get the core office phone functions such as conferencing and voicemail, which allows you to run your business better.If you want an easy introduction to office phones, then the Mitel 5304 IP Phone is the perfect model for you. It’s all business with no complicated features, and pairs perfectly with Mitel’s own office phone systems.What are the benefits of Mitel 5304 IP Phone for your business?Saves on energy and phone billsEasy to use, small-business friendly functionsLow-cost and durableLight-up signalling featuresSeamless dialling to internal, external, and emergency numbers BT Converse 2300.  Starts at £59.981-year warrantyHearing aid compatible100 name and number directoryTen one-touch memory buttons for easy dialling50 number call log to keep track of recent and missed callsEasy at-home setup procedureComes with an energy saving mains power adapterSupplier Rating:  The BT Converse 2300 is one of the most efficient and low-cost office phones in the market. Not only does BT offer a 1-year warranty on their product, but the BT Converse 2300 also comes with a detailed manual for hassle-free setup. Simply follow the instructions, and you’re good to go!What’s more, online reviews consistently praise the BT Converse 2300 for its simple and inclusive design, especially for the hearing impaired. You can redial the last ten numbers, and it also comes with a 50 number call log – so you are always able to return an important call.All in all, the BT Converse 2300 is a solid and reliable office phone.What are the benefits of BT Converse 2300 for your business?A simple machine that offers all the core office phone functionsA sturdy machine with accessories for wall mounting and hands-free diallingStraightforward, basic featuresKeep track of contacts with 100 name and number directoryStay on top of recent and missed calls with the 50 number call logLow-cost phone with the essential communication features Cisco IP Phone 8811.  Starts at £165IP Phone with a 5-inch, 800×480 resolution grayscale display1-year warrantyWideband audio for high-quality voice communicationsHearing aid compatibleKeys for core office phone functions including hold/resume, transfer, conferencing, and directoryHands-free communication via full-duplex speakerphone and an external headset portWall-mountableSupplier Rating:  The Cisco IP Phone 8811 is a modern IP Phone that is ideal for small to medium-sized businesses. Starting at £165, it has more capabilities and functionalities than cheaper models, while still offering the main features of an office phone.However, the Cisco IP Phone 8811 elevates itself with a wide range of calling features such as auto-answer, call park, music-on-hold, as well as silent monitoring and recording. Undoubtedly, you can greatly improve your business communications by taking advantage of its features. But you should still carefully consider whether £165 is a price you are willing and able to pay for your office phone.What are the benefits of Cisco IP Phone 8811 for your business?Simple design that maintains the accessible design of traditional office phonesReliable and secure business communicationsScalable solution for small businesses to larger corporationsAccessible interface that allows for easy useAuto-answer feature for when you are not availableVisual voicemail to stay up to date on important messages Snom D375 Desk Telephone.  Starts at £219 including VATThe capacity of up to 12 SIP accounts4.3-inch high resolution, backlit colour display12 freely programmable dual-colour function keys for speed dial, extension, and moreTen additional function keys on the keypad for features including transfer, conference, and Do Not Disturb mode.2 Gigabit Ethernet portsHigh-speed USB port for mobile and WiFi devicesBuilt-in Bluetooth compatibilitySupplier Rating:  The Snom D375 leans toward the high-end side of office phones. If you are a business anticipating growth in the future, then this is one of the best phones that can support that growth.Its high-resolution colour display screen allows you to conduct business much more smoothly as it visualizes all your business communications such as your call directory, address book, and functions. While the £219 price tag may seem a bit steep, you best believe that you’ll be getting your money’s worth with what the Snom D375 IP Phone has to offer.What are the benefits of Snom D375 Desk Telephone for your business?The clear visual presentation of your communications, contacts, and callsDurable over long periods due to a non-wearing sensor hookswitchImmediate access to important informationSupports several types of audio output including speakerphone, headset, and handsetTime-saving features such as conference, transfer, redial, and speed dial Polycom VVX 201 Desktop Phone.  Starts at £87.79 including VATSIP Phone that supports two linesHD sound quality Local 3-way conferencingMultilingual user interface2.5-inch 132×64 monochrome backlit LCD Display12 keys with buttons for functions such as home, speaker, volume, and mute2 Ethernet portsVoicemail supportSuitable for small to medium-sized businessesSupplier Rating: The Polycom VVX 201 Desktop Phone is a solid office phone for small to medium-sized businesses that want a simple phone with straightforward and capable features. It improves your business phone calls and offers more functions than traditional office phones, while still maintaining ease of use.One of their most attractive components is their HD sound quality, which promises to improve the quality of your phone calls for both your employees and customers. If you want a durable and reliable office phone, then look no further than the Polycom VVX 201 Desktop Phone.What are the benefits of Polycom VVX 201 Desktop Phone for your business?Reliable office phone with the essential business capabilitiesHD sound quality cancels out unwanted noise and echo, thereby increasing caller experienceSimple and efficient installation, configuration, and upgrade processesFunctions well with a broad range of PBX systems and SIP platformsA wide choice of call handling features including call timer, waiting, divert, transfer, and hold Samsung IP Phone SMT-i5343.  Starts at £384 including VATWEP, WPA, and WPA2 security1.3M Pixel camera4.3-inch 480×272 Pixel color LCD displayNFC or Near Field Communication for full Hot Desking capabilityIntegrates with your smartphone and mobile devicesAdvanced features including short messaging, video calling, and phone book abilitiesBluetooth compatibility27 ringtonesSupplier Rating: The Samsung IP Phone SMT-i5343 is one of the best high-end office phones, offering a large range of features and functions. It provides you with more mobility and flexibility than any other office phone, as you can work on the go by “logging in/out” of your IP phones.With its award-winning design, you’ll find that business communications become more streamlined. Not only will your employees, customers, and suppliers experience better quality calls, but the increased mobility and accessibility also allows you to run your business more efficiently.What are the benefits of Samsung IP Phone SMT-i5343 for your business?A holistic solution that allows you to successfully run your business with a fully supportive phone systemPotential to grow and scale with your business due to its range of capabilities and functionsBecome more connected with your employees, customers, and suppliers by effortlessly connecting to your mobile phone as an office phone with Samsung’s UC applicationsExperience more flexibility in the workplace through the ability to share information between office phones and mobile devices HiHi Video Phone.  Largest HD Color touchscreen for office phonesEasy-to-use displayPhonebook with quick search and call featuresSee the availability of your contact before you make a callHD Video calls that also work on your HiHi mobile applicationExclusive applications such as call monitoring and business analysis that give you support to improve your workflow managementBluetooth compatibilityVideo support from HiHi customer serviceSupplier Rating: The HiHi Video Phone is essentially an office phone that doesn’t look like one. What I mean by this is that almost all its functions are accessed through its large touchscreen display. The only physical aspect that remains the same as traditional phones is the presence of a receiver, which you don’t even have to use!The HiHi Video Phone is undoubtedly one of the most advanced office phones in the market, as it completely changes and improves the way you run business communications. However, it is also important to consider if your business needs an office phone like this because a highly developed model also comes with an equally high price tag!If you are a small business, chances are you don’t need the HiHi Video Phone. You are most likely looking for a lower cost office phone that still improves your business communication. But you’ve got to admit – it sure would be nice to have one! What are the benefits of HiHi Video Phone for your business?It is a simple, modern communication solution that helps you run your business with more efficiencyOperate your day-to-day business with more ease since your communication is visualized and presented on a large HD screenFuture-proof your businessHelps you improve your business through its intuitive and analytical functionsLarge range of functionality gives you boundless possibilities to enhance your business communication Cisco SPA525G2.  Starts at £247.18 including VAT5-Line hosted IP Phone with easy scalabilitySuitable for small to medium-sized businesses3.2-inch 320×240 Pixel backlit color displayAddress book supporting up to 100 entriesEssential office phone features including caller ID, call waiting, transfer, forward, and 3-way conferencingMake and receive calls through the handset, headset, or speakerphoneBluetooth compatibilitySupplier Rating:  The Cisco SPA525G2 is a VoIP-compatible office phone that provides a platform for better-streamlined communication for your business. The high-quality colour display visualizes various calling functions, which makes it easier for you to communicate with employees and customers.Supporting up to 5 lines, the Cisco SPA525G2 is an ideal office phone for growing businesses that need a scalable communication solution. As your business expands, you won’t have to worry about whether your office phone can support the increased workload, and you will run your business worry-free.What are the benefits of Cisco SPA525G2 for your business?Ability to handle up to 5 lines means that it easily scales as your business growsIntegrates with your mobile device to share information such as contacts and callsGive your employees, customers, and supplies the best calling experience through wideband audio that ensures the best voice and speaker qualityEasily reconfigure and add new features to it through seamless firmware updates Panasonic KX-TGF320E.  Starts at £69.993.4-inch illuminated display with tilt function for better visibilitySpare batteries in case of emergencyOne-touch dialling buttonsEssential office phone functions such as call block, instant volume amplification, and redialEncrypted calls for higher security communicationAdditional useful features such as Do Not Disturb mode with manual exceptions for certain contactsSupplier Rating:  The Panasonic KX-TGF320E is a simple and reliable office phone that is still budget-friendly for small businesses. Apart from offering the core office phone features, they also pack in newer functions including a Do Not Disturb mode where you can manually program exceptions for specific contacts.It comes two pieces of hardware: a traditional corded office phone and a cordless handset, which gives you more flexibility with your communication. For only £69.99, you’re getting a bargain! What are the benefits of Panasonic KX-TGF320E for your business?Option to use either the corded or cordless handset, which gives you more flexibility to manage your communication and move around Extremely budget-friendly while still offering useful features such as programmable one-touch buttonsWell-made and easy to useCost-effective communication solution with additional features such as nuisance call blocking and Do Not Disturb modeGigaset DE410 IP Pro.  Starts at £115.20 including VATEasy setup and useCompatible with multiple VoIP providers with preconfigured settingsConnects with PC to allow you to use the telephone function from anywhereProvides core functions such as call divert, transfer, reject, conferencing calling, and automatic callbackDo Not Disturb modeNetwork connectivity through EthernetSupplier Rating:  The Gigaset DE410 IP Pro is a standard IP Phone for small to medium-sized businesses. It is extremely flexible because it comes with preconfigured settings that are specific to certain VoIP providers. What this means is that you won’t have to waste time trying to set up your office phone to support your chosen systems provider!Plus, you can connect it with your desktop PC, which gives you more mobility to access the telephone features even while working on your desktop. The Gigaset DE410 IP Pro is has a design that is simple enough for you to easily use and improve your business communication.What are the benefits of Gigaset DE410 IP Pro for your business?Feature-rich desktop VoIP phone that has the capacity for 6 VoIP accountsHandles up to 200 entries in the phonebookControl the functions of your office phone through 7 programmable keys, plus a 5-way navigation key, message waiting for indicator key, and volume control keyEasily upgrade your firmware when you want to add or improve featuresSave on your phone bills with the energy-saving ECO features Polycom VVX 301. Starts at £103.19 including VATSupports up to 6 LinesHD Voice quality208×104 Pixel backlit grayscale displayEnhanced processor and memoryEssential office phone functions including call transfer, hold, divert, and 3-way conferencingDo Not Disturb modeSupplier Rating: The Polycom VVX 301 is a straightforward office phone, suitable for small to medium-sized businesses with its simplicity and core features. It’s a sturdy phone that will scale with your business, as it supports up to 6 lines and offers HD Voice quality for better communication.What are the benefits of Polycom VVX 301 for your business?Easy to use features that focus on improving the efficiency of your employeesGive your employees, customers, and suppliers the best calling experience with HD VoiceAccess your web-based applications such as Microsoft Exchange Calendars on the display screen, where you can also receive meeting remindersA phone solution that seamlessly scales with your business, through handling up to 6 linesIntegrate with UC and productivity applications to better manage your communications better ESI ePhone 7.  Smartphone interface with office phone functionsCloud PBX phone that provides easier visual access to popular features including call parking, transfer, and holdThe 7-inch colour touchscreen displayFind and call contacts by name in your address bookIntuitive Unified Communications system improves your communication experience through features such as intelligent dialling, favourite options, and synced personal contactsSupplier Rating: The ESI ePhone 7 is a modern office phone that offers an attractive alternative to traditional button programming, paper directories, and blind voicemails. Essentially, it is a “smartphone experience on your desktop” where you have access to familiar smartphone features, but with the broader capabilities of an office phone.Also, the advantages of Unified Communications are endless as all your voice, video, and data communication is integrated into a single, easy-to-use platform. Your business communication experience is guaranteed to improve, but consider that like the HiHi Video Phone, an office phone like this will also come with a large price tag.What are the benefits of ESI ePhone 7 for your business?The accessibility and familiarity of a smartphone, but as your office phoneAll your communication functions displayed on the HD touchscreenIncrease interconnectivity between your employees by seeing who is available at any given timeSimplify your communication with the ability to access contacts, call history, and other communication functions with the touch of your fingersSave 37% on your business telephone system now. Request your free quotes in 60 seconds! Compare Quotes Now Features.  The top features of a business phone system are:Answer phoneCall back serviceAutomated attendantAutomated paymentsSwitchboardCall routingOn hold features like music and mutingAfter hours messagingMobile pairingVoIP for lower pricesWireless handsetsSpeed diallingAddress bookClick to call from PC or Mac Types.  To understand what business phone system is best for your business, you need to be aware of the different options that are available. While reading through each of their characteristics, you will begin to discern whether the system matches your business communication needs. Voice over Internet Protocol (VoIP). Voice over Internet Protocol (VoIP) allows you to make telephone calls using your computer or other internet-connected devices This technology comes with many features including a voicemail service which alerts you via your email when you don’t have access to your telephone. The continuous updates and improvements which are carried out on the software ensure a maintained and cost effective product. Performance dependant on access to a constant power source and a reliable internet connection.  VoIP does not include emergency contacts or a phone directory as standard but users can access such services. PBX Systems. A Private Branch Exchange System (PBX System) is a traditional form of business telephone network which enables users to communicate both with internal and external users through a number of shared telephone lines.  Each employee requires his/her own telephone and additional monthly service charges make this an expensive option for a business.A reliable and high-quality telephone system which does not depend on internet connectivity to function unlike VoIP and other digital telephone systems.  IP-PBX Systems. A telephone system which uses both ‘virtual’ and physical telephones to make and receive calls primarily over the internet using a Voice Over Internet Protocol (VoIP) system. If a technical fault or internet outage occurs, calls can still be made through a traditional analog system.IP-PBX systems offer additional services such as audio & video conferencing facilities, are highly flexible, relatively inexpensive and extremely reliable. On-Site Systems. The entire telephone system and network are physically set up and run from your office or facility.  The cost of buying physical equipment and hiring in support staff to maintain the system make this one of the most expensive options.The potential for breaches in security, hacks or data theft is dramatically reduced as the system is stored at your location. Cloud-Based Systems. A relatively low-cost, integrated and easy to set-up cloud-based business telephone system that runs through the Internet rather than traditional telephone lines.The maintenance of your network and equipment is outsourced to your service provider allowing you to focus on making calls from your telephone, computer and other mobile devices, saving you time and money.Highly dependent on the quality of service and level of security offered by your provider. Considerations.  Hang in there; you’ve almost made it to the end! But before you leave, here is a list of questions that you should consider about business phone systems, to make the best decision for your business.What is the total cost?Are you willing to invest in hardware and maintenance costs?Does it offer the communication features your business needs?Is it scalable?Is it cost-effective?How much control do you want over your communication network?If you use the above questions as a guide when you are choosing a business phone system, then you can rest assured knowing that you’ll make the right choice! Summary.  All in all, the right business phone system can drastically improve your business communication, productivity, and collaboration capabilities. It enables you to improve workflow management and customer outreach, ultimately resulting in smoother operations.As a small business, you understand the importance of finding a cost-effective solution that also enhances your business and paves the way for growth. Choosing a business phone system is no small task, but at this point, you should be well-equipped to begin shopping around.So if you are looking for a business telephone system, click here to compare quotes now! Now Read:. Business Phone Switchboards Telephone Billing System Call Recording for Business Phones Who Else Wants a Top Phone System? Start Now ... Address:expertsure.com Filwood Green Business Park 1 Filwood Park Lane Bristol BS4 1ET0800 234 3036 t: 0800 234 3036
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                            [title] => Best Small Business Phone Systems and Services 2022 - businessnewsdaily.com
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                            [destination] => https://www.businessnewsdaily.com › ... › SMB Solutions
                            [description] => Here are the best business phone systems and services for small businesses in 2022, including solutions for remote employees and microbusinesses
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                            [serp_title] => Best Small Business Phone Systems and Services 2022
                            [serp_description] => Nextiva is a cloud-hosted unified communications system that is a perfect solution for businesses looking to combine their phone system and CRM ...
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                            [h1] => The Best Business Phone Systems of 2022
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                                (
                                    [0] => By Chad Brooks , Business News Daily Staff | Updated Dec 20, 2021
                                    [1] => The Best Business Phone Systems
                                    [2] => Find the Right Business Phone System for Your Business
                                    [3] => Reviews
                                    [4] => Nextiva: Best Business Phone System for CRM Integration
                                    [5] => RingCentral: Best Business Phone System for Collaboration
                                    [6] => Ooma: Best Business Phone System for Remote Teams
                                    [7] => Dialpad: Best Business Phone System for Voice Intelligence
                                    [8] => GoToConnect: Best Business Phone System for Features and Tools
                                    [9] => 8x8: Best for Business Phone Systems for Small Businesses
                                    [10] => Vonage: Best Business Phone System for Microsoft Teams Integration
                                    [11] => Grasshopper: Best Virtual Phone System
                                    [12] => Windstream: Best Business Phone System for Midsize Businesses
                                    [13] => Zoom: Best Business Phone System Within a Video Conferencing Service
                                    [14] => net2phone: Best Business Phone System for Growing Businesses
                                    [15] => Unified Communications
                                    [16] => How to Choose a Business Phone System
                                    [17] => Types of Business Phone Systems
                                    [18] => Key Features of Business Phone Systems
                                    [19] => Business Phone System FAQs
                                    [20] => Previous Best Picks
                                    [21] => Community Expert Insight
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                                    [24] => Choosing the Best Services
                                    [25] => Researching Each Service
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                                    [5] => What kinds of businesses benefit most from a good phone system?
                                    [6] => What is unified communications?
                                    [7] => What is the best business phone system?
                                    [8] => When is the best time to invest in a good phone system for your business?
                                    [9] => What is the difference between a business phone service and a business phone system?
                                    [10] => What are the main differences between phone systems for small businesses and phone systems for large businesses?
                                    [11] => How much does a phone system cost for small businesses?
                                    [12] => How do you set up a small business phone system?
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                                            [text] => By Chad Brooks , Business News Daily Staff | Updated Dec 20, 2021
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                                            [question] => What kinds of businesses benefit most from a good phone system?
                                            [answer] => All businesses can benefit from a good system. That doesn't mean, however, that all businesses benefit from the same type of phone system. Communicating with your customers and clients in a professional manner is critical for businesses today. That's why relying strictly on mobile devices can cause problems for businesses. You want to make a great impression on your customers. A greeting from an automated attendant is a great first step; it shows that your business is a legitimate operation. That's why businesses that don't need a traditional office phone system should consider investing in a virtual phone system. These systems allow businesses to present that professional image while still relying on their mobile devices as their main communication tools. Virtual systems include automated attendants and a host of other valuable features. In addition, when you make outbound calls, your business number, not your mobile number, is displayed to the person you are calling. For larger businesses, business phone systems not only allow you to present a professional image to your customers, but also give your employees all of the communication tools they need to do their jobs. Access to mobile apps, which allow them to take their business lines with them wherever they go, and video conferencing services ensure your staff can connect with anyone, regardless of where they are and how they want to communicate.
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                                            [question] => What is unified communications?
                                            [answer] => Unified communications is the ability to access all of your communication tools from one platform. Many of today's business phone systems are unified communications systems. While these systems still offer traditional phone service, they include other communication tools that professionals now rely on. The additional features in unified communications services include audio conferencing, video and web conferencing, instant messaging, and text messaging. Previously, in order to have all of these communication tools, organizations had to use a different service provider for each tool. Unified communications streamlines the process by allowing you to access all of these features from the same provider. This not only boosts production among employees, but it can also be a significant cost-saver for businesses.
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                                            [question] => What is the best business phone system?
                                            [answer] => Since every business is different, it is hard to say that one business phone system can fulfill everyone's needs. That's why our recommendations for the best business phone systems are based on different use cases, like best for small businesses, best for remote employees and best for call centers. For each use case, we examined the functions and tools that different business types need from a phone system. We then compared and contrasted the various phone system providers based on those criteria. You can read specifics on each selection in our in-depth reviews, and you can see more details on how we selected them below in our Methodology section.
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                                            [question] => When is the best time to invest in a good phone system for your business?
                                            [answer] => In today's highly competitive market, there isn't a bad time to invest in a business phone system. There are so many providers that are seeking customers that they are always offering a discount or incentive to sign up. This could be a few months of free service, free phones or discounted rates. That being said, we have noticed a lot of providers seem to ramp up their incentives near the end of each quarter. As they close their books on the quarter, most providers want the best numbers possible, so they look for anything they can do to add some more clients before the month flips over. You might want to consider that timing before you start talking to providers.
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                                            [question] => What is the difference between a business phone service and a business phone system?
                                            [answer] => There aren't many differences between a business phone service and a business phone system. Both provide you with all the tools you need to effectively communicate with those inside and outside of your office. When you are evaluating which one is best for your business, you want to look at how well the system runs. Is the phone service reliable? This is especially important for cloud-hosted PBX systems. Traditionally, business phone services were all based on landlines. Reliability was rock-solid because everything was hardwired, and you weren't dealing with the internet. Today, as cloud-hosted PBX business phone systems become increasingly popular, finding a business phone service that offers the same reliability as a landline system has become crucial. One of the key factors to determine reliability is uptime statistics. Uptime is how often a cloud-based phone system is up and running. One of the most important elements of a business phone system is that you can pick up the phone and make a call whenever you need to and that whenever someone is calling you, they can get through. The best business phone services and systems have uptimes of 99.999%. This means that service is down for a handful of minutes each year. Some business phone service providers go as far as to guarantee their uptime – if it ever falls below a certain threshold, they will reimburse you.
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                                            [question] => What are the main differences between phone systems for small businesses and phone systems for large businesses?
                                            [answer] => What makes today's cloud-hosted unified communication systems so appealing to small businesses is that they provide the same functionality as systems that large businesses use. Before the advent of VoIP and cloud-hosted solutions, large businesses were typically the only ones that could afford the expensive onsite equipment for a robust phone system with features like automated attendants, extension dialing and call queues. VoIP, specifically cloud-hosted VoIP phone systems, have leveled the playing field. There is no longer an expensive point of entry required, so small businesses can easily implement these systems in the same way large businesses can. One difference might be the service tiers small and large businesses choose. While small businesses might choose a lower-tiered plan that doesn't offer every feature under the sun, larger businesses may be able to afford the more expensive plans that give them access to everything the phone system provider offers.
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                                            [question] => How much does a phone system cost for small businesses?
                                            [answer] => The cost and the pricing structure of a small business phone system are determined by where the system will be hosted. If it is hosted in the cloud, all you have to worry about are ongoing monthly fees for each user. Prices are typically $10 to $60 a month per user, depending on how many features and tools you want. If you want to host your business phone systems on-premises (inside your physical business location), you need to plan for one-time upfront costs. For all of the equipment and installation, you can expect to pay several thousand dollars. In addition, there will likely be recurring monthly payments for your actual calling services.
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                                            [question] => How do you set up a small business phone system?
                                            [answer] => A huge benefit of today's business phone systems is how easy they are to set up. VoIP systems are completely managed from an online portal. Administrators can log in to the portal to assign business phone numbers and extensions, add new users, delete users, and turn features on or off for individual users. You can access this portal from anywhere with an internet connection.
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                                            [question] => Who benefits most from VoIP office systems?
                                            [answer] => Employees are the ones who can benefit most from a VoIP business phone system. These systems provide employees with tools to facilitate all of their communication and collaboration needs. Voicemail-to-email, call recording, instant messaging and call forwarding are some of the valuable tools employees can access. Additionally, VoIP systems allow tons of mobility. Many offer their own mobile apps that give workers the freedom to make and answer calls to and from their business lines via their mobile devices. This helps ensure they never miss an important call. Small business owners also are huge beneficiaries of VoIP office systems. These systems give small businesses access to features and tools that were previously only affordable for larger organizations. The ability to install these systems for a relatively low price is a huge advantage for small businesses.
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                                            [question] => Can you use a VoIP phone as a regular phone?
                                            [answer] => Technically, there are IP phones and analog phones. Most of today's VoIP phone systems use IP phones. These phones plug directly into your internet router and are essentially ready to start making and receiving calls at once. In order to use an analog phone with many of today's VoIP systems, you need a special adapter that allows these phones to connect to your network.
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                            [body] => The Best Business Phone Systems of 2022By Chad Brooks , Business News Daily Staff | Updated Dec 20, 2021. Here are the best business phone systems and services for small businesses in 2022, including solutions for remote employees and microbusinesses.Best Business Phone System for CRM IntegrationNextiva Visit Site Cloud-hosted Built-in CRM Multiple service plan options Best Business Phone System for CollaborationRingCentral Visit Site Get Quote Cloud-hosted Multiple service plans Numerous integration options Best Business Phone System for Remote TeamsOoma Visit Site Compare Quotes Cloud and on-premises options Mobile and desktop apps Suitable for IP and analog phones Best Business Phone System for Voice IntelligenceDialpad Visit Site Compare Quotes Cloud-hosted Mobile and desktop apps Voice intelligence Best Business Phone System for Features and ToolsGoToConnect Visit Site Compare Quotes Cloud-hosted Audio and video conferencing tools Multiple features and tools Best PicksIntroGet a QuoteReviewsUnified CommunicationsHow to ChooseTypesKey FeaturesFAQsPrevious Best PicksCommunity Expert InsightMethodologyServicesHere are the best business phone systems and services for small businesses in 2022, including solutions for remote employees and microbusinesses.   The Best Business Phone Systems. Nextiva RingCentral Ooma Dialpad GoToConnect Grasshopper 8x8 Vonage Windstream Zoom net2phone Business phone systems no longer serve as a tool for making and receiving calls. The best unified communications systems allow employees to communicate by phone, video, and text, which gives businesses the flexibility to connect with customers and clients in any way they prefer. To help you choose the solution that best suits you, we analyzed more than 75 providers, looking at factors such as price, ease of use, and features and tools. Our best picks are below, as well as a comprehensive list of phone system and unified communications providers in case our choices don't fit your needs. To learn more, read our guide on choosing a business phone system. Phone System Review Summary:. Number of Phone Systems Considered 10 Minimum Monthly Cost $12 per user Maximum Monthly Cost $19.99 per user Free Trial Available 30 day Find the Right Business Phone System for Your Business. Fill out this questionnaire to find vendors that meet your needs.Reviews. Nextiva: Best Business Phone System for CRM Integration. NextivaNextiva: Best Business Phone System for CRM Integration + Nextiva offers a built-in CRM solution that works with its phone system.The service is extremely reliable and secure.To get the cheapest prices, you have to commit to the service for three years and pay in advance. Visit Site Nextiva is a cloud-hosted unified communications system that is a perfect solution for businesses looking to combine their phone system and CRM services into one platform. Nextiva has its own built-in CRM solution that can help both your sales and customer support teams. Most phone systems offer integrations with top CRM software (like Salesforce); Nextiva, which offers those integrations as well, sets itself apart by having proprietary software. With these options, businesses in need of CRM software have a choice between Nextiva's or a different program. The built-in CRM offers valuable tools to help both sales and customer service representatives, including contact management, account history, sales pipeline management, case status, workflow automation and email case routing. In addition to its CRM functionality, Nextiva offers excellent phone services. It has several valuable features that businesses of all sizes will find valuable. It offers HD voice, auto-attendants, voicemail-to-email, voicemail transcription, call recording and call groups. It also has a number of collaboration tools, including audio conferencing, team messaging and online fax services. Nextiva has built-in video conferencing capable of supporting up to 250 participants. Additionally, Nextiva's Cospace offers a place for colleagues to work with one another. It includes task management and team calendars. Part of what makes Nextiva such a solid unified communications system is its reliability. The network has data centers located throughout the United States; each data center is monitored 24/7. Having multiple data centers helps ensure continual service. Overall, Nextiva reports a 99.999% uptime. This means that service is typically only down for a few minutes each year. Nextiva's business phone system is also extremely secure. Users have the option of using call encryption to protect call privacy. Additionally, Nextiva conducts regular audits to ensure its system isn't vulnerable to hackers. The company monitors each user's call history for irregular call activity to protect against fraudulent charges. Nextiva is available in four service plans that vary in price and included features. Within each plan, the price can fluctuate based on the number of users; whether you commit to 12-, 24-, or 36-month contracts; and if you are willing to prepay for those lengthy contracts. The per-user price drops with the more users you have, the longer-term contract you are willing to sign and if you want to prepay. Here is a breakdown of the range of costs for each plan: Essential: $17.95-$30.95 per user, per month Professional: $21.95-$35.95 per user, per month Enterprise: $31.95-$45.95 per user, per month Ultimate: $52.95-$75.95 per user, per month Nextiva sells desk and conference phones that range between $75 and $1,100 each.Read Nextiva ReviewRingCentral: Best Business Phone System for Collaboration. RingCentralRingCentral can service the needs of businesses of all sizes.The system has a reported 99.999% uptime.RingCentral's cheapest plan only supports up to 10 users. Visit Site Get Quote RingCentral MVP's cloud-hosted VoIP unified communications system serves all types of businesses. This system is easy to install and use, and it has a vast array of calling, collaboration, and mobile features. It is available in multiple service plans that work for small, midsize or large organizations. The cloud-hosted system requires access to a high-speed DSL, cable or fiber optic connection. RingCentral provides an implementation specialist who walks you through each step of the installation process, ensuring that your service works perfectly from the start. Once it is up and running, RingCentral takes multiple steps to ensure it stays that way. The company recently acquired the technology and engineering teams from Kindite, which develops cryptographic technologies to reduce security risks in cloud-based applications. RingCentral maintains a 99.999% uptime. What really sets RingCentral apart from competitors is its wide selection of features. Virtual receptionists, hold music, call forwarding, call recording, call screening, call logs, message alerts and answering rules are among the available call management features. In addition to the calling features, RingCentral's collaboration tools make it a true unified communications system. It offers a conference bridge that can support calls with up to 1,000 callers and video conferencing services that allow each user to host video meetings, with up to 200 participants depending on your service plan, complete with screen sharing. There is also document sharing, online faxing, and team messaging that includes task assignment tools and calendar sharing. RingCentral is working to boost its artificial intelligence (AI) capabilities with the acquisition of DeepAffects, a conversational intelligence company. The technology analyzes business conversations to identify meaningful insights. It can identify individual speakers and convert audio to text. The addition of these AI tools to RingCentral will add a lot of value to users. Starting in the first quarter of 2022, RingCentral MVP users can take advantage of these AI tools. Specifically, they will have access to live transcriptions and auto-generated meeting summaries. The live transcription will automatically transcribe calls, which can be shared with those in attendance and those who were unable to make it. Additionally, meeting summaries, which include a synopsis of the call and video highlights, can also be shared with those who couldn't attend. These tools will allow participants to focus on the discussion, rather than taking to notes to ensure they don't miss anything. Also available in early 2022 will be a whiteboard tool that will allow meeting participants to visually illustrate ideas through drawings, virtual sticky notes and content annotations. RingCentral offers both desktop and mobile apps for employees who are regularly on the go. Using the apps, employees can make and receive calls from their business lines. RingCentral is available in four service plans that vary based on price, included features and maximum number of users allowed. All of the plans include unlimited calling in the U.S. and Canada, local or toll-free numbers, unlimited SMS, voicemail-to-email, voicemail-to-text, HD voice, and call reports. The Basic plan supports up to 10 users, while the other three plans can be used with an unlimited number of users. Prices fluctuate depending on the number of users and whether you want to pay annually or month to month. Co